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The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders, which is a national best-selling book used by thousands of human service managers and organizations across the country. Tim Nolan is a nationally recognized leadership expert in the human services. The Essential Handbook for Effective Human Service Professionals is comprised of 21 vital competencies that any direct service worker (i.e. case manager, family services worker, child protective investigator, juvenile probation officer, etc.) needs to excel in their respective position. Further, this book helps to fulfill a critical need in the field due to the lack of support and training available for human service professionals. Each chapter of The Essential Handbook for Effective Human Service Professionals is written in a concise manner that provides a wealth of information and proven strategies designed to provide immediate impact for workers and organizations looking to maximize staff performance, retention, commitment and high quality client care. This is a must-have resource. Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings and consultation.
Used by thousands of management staff throughout the human services field. This easy-to-read book is packed with many ideas which can be immediately implemented to elevate your leadership skills as well as improve employee commitment, performance, and retention.
The Essential Handbook for Human Service Leaders is a first of its kind manual for supervisors and managers at all levels. The book focuses on tried and tested methods to help supervisors increase managerial credibility, both internally and externally. The Essential Handbook for Human Service Leaders is a must have for supervisors at all levels. "What makes The Essential Handbook for Human Service Leaders unique is that it covers the elements of supervising and is specifically applied to human services. Thanks for tackling this as this is an area I have long seen as something we still are missing the mark on." Eva Horner, COO Heartland for Children "The Essential Handbook for Human Service Leaders is packed with practical information and ideas designed to improve performance and outcomes in human service organizations. The book is an important addition to the field and should be recommended reading for new and experienced leaders." Robert Barker, MSW Retired Human Services Executive "You have put together a comprehensive overview of critical issues for human service leaders that is brief, clear, and to the point." Dave Bundy, President and CEO of Children's Home Society of Florida The authors are available for leadership trainings on a variety of topics and can be reached via email at: [email protected] www.HumanServicesLeadership.org
Nearly 40 distinct areas are covered that contribute to a highly engaging organizational culture, which has been linked to employee commitment, engagement, performance, and retention. Tim Nolan draws upon his experience working with over 10,000 human service professionals, consulting experience with dozens of human service organizations, and decades of research to create a road map for to create and maintain highly effective human service organizations.
Developing Nonprofit and Human Service Leaders comprehensively prepares students with the skills to successfully manage human service organizations. Authors Larry D. Watson and Richard Hoefer explore core managerial competencies tailored to the unique environment of these organizations, including administrative responsibilities, values and ethics, organizational theories, leadership, boards of directors, fundraising, supervision, research, cultural consideration, and more. This essential text offers hands-on practice for the skills that future administrators will need to make a substantial impact in their organizations and communities.
Protect yourself and your small business! The book explains in simple, clear language what business owners and managers need to know about their relationship with their employees in order to comply with the law and protect themselves and their business from being sued. The new edition of this book includes everything from recruiting and hiring to discipline and termination and everything in between. Updated legal information has been added on the new minimum wage law that employers must be aware of, the right to privacy for employees, especially in terms of their email, Internet usage, and phone calls, and what employers need to do to comply with disability laws and FMLA. The appendices in this book include required postings in the workplace, legal holidays, online resources for employers and human resource professionals, a sample employee handbook outline, an employer tax calendar, and a complete glossary of terms.
"It has been 17 years since the first edition of Navigating Human Service Organizations (Navigating) was published-and about twenty years since the Margaret Gibelman began working on a unique and engaging textbook that has been used in many dozens of classrooms. I did not participate in the initial writing of the book, I joined the project later. Yet shorty after it was released, I reviewed it for possible adoption for a practice class, so can semi-dispassionately reflect upon the initial notes I made about the latest book of the director of the doctoral program from which I graduated"--
Whether you are a newly promoted manager, a seasoned business owner, or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. The Essential HR Handbook is a quick-reference guide that sheds light on the issues that keep managers up at night. It is filled with information, tools, tips, checklists, and road maps to guide managers and HR professionals through the maze of people and legal issues, from recruiting and retaining the best employees to terminating poor performers. With this book, You'll learn how to effectively and efficiently: Individually manage each employee, starting on his or her first day. Manage a multi-generational workforce. Appraise job performance. Coach and counsel. Provide equitable pay, benefits, and total rewards strategies. Identify legal pitfalls and stay out of court. The Essential HR Handbook is the one HR guide every manager needs on his or her desk!
Straightforward and concise, the second edition of A Guide to Writing for Human Service Professionals offers students and professionals practical tools to improve their writing. In his animated and highly accessible teaching voice, Glicken presents the rules of punctuation, grammar, and APA style in jargon-free language that’s easy to understand. Chapters include detailed, real-world examples on how to write academic papers, client assessments and evaluations, business letters, research proposals and reports, papers for mass audiences, requests for funding, and much more. Glicken provides the most comprehensive writing guide available in an engaging and digestible format, including end-of-chapter exercises that allow readers to further practice their writing and critical thinking skills. A Guide to Writing for Human Service Professionals is an invaluable resource for current and future human service professionals across social work, psychology, and counseling. Updates to the Second Edition include: New writing exercises in every chapter to help current and future human service professionals improve critical thinking and expository writing skills New discussion on social media writing, cyberslang, and writing articles for the mass media on issues related to the human services A greater emphasis on the difference between politically correct writing and writing that shows sensitivity to diversity Expanded coverage of critical thinking and writing, conducting research, and plagiarism New examples of resume writing, business letters, and reference letters Expanded discussion of the importance of writing clear mission statements and agency goals