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The fifth edition of this best-seller is packed with proven hands-on strategies, techniques, and tools to build and reinforce your management skills and meet the perpetual challenges health care super
Todays healthcare supervisors are continuously faced with smaller budgets, fewer workers, greater responsibilities and time pressure. The all new Fifth Edition of Umikers Management Skills for the New Health Care Supervisor continues to provide valuable information for future health care managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umikers offers practical suggestions for improving effectiveness both as a supervisor and as an organization. Ideal for students in junior undergraduate, community, and career college programs, author Charles McConnell maintains Bill Umikers clear, jargon-free writing style.
Nothing is more predictive of the viability and success of a health care organization than its leadership. Learn the skills this market demands and get the tools to master them with Becoming an Effective Health Care Manager. Built on sound business and health services management theories, and viewed through the lens of emotional intelligence and the author's years of direct experience, this book actively teaches both students and practitioners the relational, operational, and analytical skills that are necessary--and surprisingly rare--in today's health care management arena. Dramatically increase productivity and employee commitment and place yourself ahead of the pack by honing these financial and organizational management skills: motivation communication delegation counseling strategic planning personnel management staff coaching time and stress management teamwork conflict management interviewing budgeting resource management Each chapter is like a mini-workshop in each skill set, featuring learner-friendly objectives, self-assessment tools, case studies, real-world individual and small-group exercises, and review questions. As a health care supervisor, you can improve your own leadership skills or mold exceptional leaders and managers among your staff using this highly practical guide in workshops and continuing education seminars. Undergraduate and graduate students in health and nursing administration can learn essential skills that have been glaringly absent from curricula. Get Becoming an Effective Health Care Manager and help yourself or your students along the journey of becoming and then being an effective leader.
A practical, hands-on workbook, Becoming an Effective Supervisor neatly fills the gap in supervision resources available to mental health practitioners. The workbook is designed to help clinical counselors and therapists create effective supervision programs of their own, and to address the individual needs of their students. The leading contemporary models of supervision are discussed, as well as the necessary components of a successful supervision curriculum. A framework is then provided for counselors and therapists to develop a personalized and highly effective supervisory style to implement with their own students. The unique exploration exercises in each chapter allow readers to actively integrate the information provided, and to apply these lessons and skills to their own supervisory experiences. Students too will benefit from her concise examination of the theories, applications, and goals of the supervision process. Along with a discussion of the ethical, legal, and multicultural issues faced by clinical supervisors, practical analyses and applications ensure that this book will be a valued addition to any clinical counseling or therapy library.
Health Care Manager's Casebook presents a comprehensive collection of case studies for use in continuing education by working health care managers, primarily first-line and middle managers, aspiring health care managers, and inservice education instructors. It will be equally useful to students of health administration and the various health occupations and professions. The cases are presented in a manner that lends itself to classroom activity, small-group activity, and individual self-study.
Health Care Finance: Basic Tools for Nonfinancial Managers is the most practical financial management text for those who need basic financial management knowledge and a better understanding of healthcare finance in particular. Using actual examples from hospitals, long-term care facilities, and home health agencies, this user-friendly text includes practical information for the nonfinancial manager charged with budgeting. The Fourth Edition offers: - An expanded chapter on Electronic Records Adoption: Financial Management Tools & Decisions - New chapter: "ICD-10 Adoption and Healthcare Computer Systems" - New chapter: "Other Technology Adoption and Management Decisions" - New chapter: "Strategic Planning and the Healthcare Financial Manager" - New case study: "Strategic Planning in Long-Term Care" that connects with the chapter on strategic planning - New appendix: "Appendix C: Employment Opportunities in Healthcare Finance"
Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field.
The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out? Then you'll dig into the four critical behaviors that make a manager great, and learn how to adjust your own behavior to be the leader your team needs. You'll learn the four major tools that should be a part of every manager's repertoire, how to use them, and even how to introduce them to the team in a productive, non-disruptive way. Most management books are written for CEOs and geared toward improving corporate management, but this book is expressly aimed at managers of any level—with a behavioral framework designed to be tailored to your team's specific needs. Understand your team's strengths, weaknesses, and goals in a meaningful way Stop limiting feedback to when something goes wrong Motivate your people to continuous improvement Spread the work around and let people stretch their skills Effective managers are good at the job and "good at people." The key is combining those skills to foster your team's development, get better and better results, and maintain a culture of positive productivity. The Effective Manager shows you how to turn good into great with clear, actionable, expert guidance.
The Seventh Edition of this best-selling text continues to offer proven, hands-on, practical applications of both classic and current management principles in the healthcare setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a healthcare supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible. NEW to the SECOND EDITION: 4-5 additional review questions for each chapter Expanded material and new exhibits on delegation New discussion on the effects of organizational shuffling on employee motivation Expanded material on the legal implications of performance appraisal New section on Six Sigma New coverage of several more laws that affect employees and employment Updated material on HIPAA implementation Updated material on unions and union organizing in health care. “I have seen numerous texts and this is the best. Students at the grad level and in the field really benefit from it. Thanks for a quality publication.” —John A. Romas, MPH, PhD, Health Science, Department, Minnesota State University
Preceded by Becoming an effective health care manager / by Len Sperry. c2003.