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This memoir's second edition which includes a wealth of new material is perfect for managers, directors and any other stakeholder in a leadership or managerial position in adult social care. It contains stories of challenges, explores basic problem-solving skills and provides clear pragmatic advice on handling complex issues with regards to managing Carers, creating a genuinely compassionate environment and providing an efficient service. Most health and social care leadership and management books were written by managers, former managers and anyone else but front line Carers. There are issues facing Carers which rarely get through these 'open-door' policies which most managers are implementing. Important feedback from Carers rarely make it to the boardrooms of executive directors and government agencies where also the Carers have no representation. This memoir reflects the author's years of experience working in the UK adult social care sector. If you need genuine undiluted feedback from frontline care employees, then this would certainly help. From reading this memoir, you would gain lots of ideas that you can implement in your setting. You can stop making any more assumptions about why your care home's atmosphere is devoid of any compassion. This memoir is neither a textbook nor written by an editorial team for your delight but there are lots of very rich, clear and concise contents to keep you interested.
'If I was going into teaching now, I would want a handy, easily accessible booklet of dos and don'ts and possible strategies that I could employ. I would want it to be easy to understand and follow, and just as easy to put into practice. I would want to know that I could trust the strategies because they had been tried and tested in the most difficult of classrooms. I would also want a complete checklist of everything I needed to do before I even stepped into the classroom.' From the introduction The down-to-earth introduction to Dos and Don'ts of Behaviour Management sets the tone for this upbeat and practical guide for all of those who are new to teaching. Whether you are a trainee teacher, newly qualified teacher or recently qualified teacher, this book is essential reading. Containing advice on all aspects of behaviour management, this book covers problems such as managing 'problem' pupils and dealing with a classroom 'riot'. New topics covered in this new edition include avoiding confrontation and the use of humour, empathy and common sense.
This memoir aims to guide managers on how to promote compassionate care in their care homes. It contains stories of challenges, explores basic problem-solving skills and guides managers on how to handle complex issues with regards to managing their Carers and creating a genuinely compassionate environment and providing an efficient service.
The UK care industry situation is one where the investors continue to drive flashy cars while residents eat garbage everyday and Carers work over 60 hours weekly just to make ends meet. This memoir highlights the day to day challenges and issues which UK Carers face which damages their compassion for the job and motivation to provide effective service. These are tough, desperate and challenging times for local authorities dealing with cuts & difficult decisions, families, residents and carers. This memoir aims to guide all stakeholders of the UK Care industry on how to promote compassionate care in their care homes. This memoir takes a stance: For a care home to truly be compassionate, it must begin by showing compassion to its employees. If a care home cannot offer its own employees an understanding, forgiveness and loving kindness, that care home can never give genuine compassion to its residents.This memoir highlights the critical reality of the private care industry in the UK at this time based on the sole perspective of the writer, such first-hand witnessed problems as were compounded by the extreme underfunding by the UK government and profit oriented nature of the industry. Any assertion made in this memoir should be understood to be based on observations kept from January 2013 to the published date during which the writer has worked in failing, failed, struggling and successful award-winning care homes as a frontline care staff and has accrued a great deal of knowledge and first-hand experience. This book contains advice relating to boosting efficiency, safety and satisfying employees by adoption and implementation of best practice human resource management by care homes management. It also contains advice on how relatives, residents and government institutions could help the industry.
You're no idiot, of course. You get tasks done quickly and efficiently at the office, and you always watch the bottom line. But when it comes to getting your staff to cooperate and meet company expectations, you feel like youre Moses trying to part the Red Sea--without Gods help. Dont let yourself get drowned! The Complete Idiots Guide to Managing People, Second Edition provides you with all you need to know to ensure that your tean functions like a well-oiled machine and meets company objectives.
Comprehensive and easy to read, this authoritative resource features the most up-to-date, research-based blend of practice and theory related to the issues that impact nursing management and leadership today. Key topics include the nursing professional’s role in law and ethics, staffing and scheduling, delegation, cultural considerations, care management, human resources, outcomes management, safe work environments, preventing employee injury, and time and stress management. Research Notes in each chapter summarize relevant nursing leadership and management studies and show how research findings can be applied in practice. Leadership and Management Behavior boxes in each chapter highlight the performance and conduct expected of nurse leaders, managers, and executives. Leading and Managing Defined boxes in each chapter list key terminology related to leadership and management, and their definitions. Case Studies at the end of each chapter present real-world leadership and management situations and illustrate how key chapter concepts can be applied to actual practice. Critical Thinking Questions at the end of each chapter present clinical situations followed by critical thinking questions that allow you to reflect on chapter content, critically analyze the information, and apply it to the situation. A new Patient Acuity chapter uses evidence-based tools to discuss how patient acuity measurement can be done in ways that are specific to nursing. A reader-friendly format breaks key content into easy-to-scan bulleted lists. Chapters are divided according to the AONE competencies for nurse leaders, managers, and executives. Practical Tips boxes highlight useful strategies for applying leadership and management skills to practice.
42 Rules of Product Management is a collection of product management wisdom from forty experts from around the world. The goal of this book is to expose you to the wisdom and knowledge from a group of the world's leading product management experts. Among the contributors, there are leading authors, professors, CEOs and vice presidents, bloggers, consultants, trainers, and even a few salespeople and engineers. In total, there are over five centuries of collected wisdom represented here. The contributors each share one rule they think is critical to succeed in product management based on their hands-on product management and product marketing experience with companies such as Apple, eBay, Intuit, SAP, and Yahoo!
Environment, Second Edition gives students the tools they need to chart a future in an environmentally oriented career with up-to-date industry information, job profiles, and tips for career exploration. Job profiles include: Ecologists Environmental engineers Environmental lobbyists Groundwater professionals Land acquisition professionals National Park Service employees Oceanographers Recycling coordinators Renewable energy workers Soil science and conservation workers.