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Is Your Service Business at Risk? The Internet is going to dramatically change service contracting. Online service features that engage the customer with thoughtful information will become competitive table stakes. The benchmarks set by Amazon in retail and Uber in car services are warning shots across the bow of your business. If you study these lessons and learn to engage your customers online, your business will thrive . . . . even in the face of new age, tech-savvy competition. In The Digital Wrap, ServiceTrade founder and CEO Billy Marshall lays out a step-by-step process that any service contracting company can implement. This book will show you how to: - Increase the perceived value of your services and add additional revenue streams - Make it easy for your technicians to provide world-class service with no added cost - Streamline your marketing efforts and expenses and grow the value of your brand - Ensure the future of your company, no matter who else tries to enter your market If you are looking for ideas to take your business to the next level, then read this book. Patrick Lynch, President and CEO, The Hiller Companies An eye-opening, entertaining and informative book that zeros in on customer-focused relationships ... guides contractors through current "best practices" for marketing in an age where everyone is seeking the attention of the customer. James Graening, CEO, B2B Sales Excellence The Digital Wrap reinforces the importance of user experience and embodies the new way of doing business. Michael Crafton, CEO, Team 360 Services
The author explains why wrap contracts were created, how they have developed, and what this means for society. The book uses hypotheticals, cases, and real world examples. She discusses court decisions and provides summary critiques to go with these. In addition, she provides doctrinal solutions grounded in law and policy. The book defines and distinguishes different types of contract terms. Finally, it includes actual wrap contract terms, flow charts, checklists, and other visual aids to explain legal concepts.
Enter the world of Scottish folklore with this unique hardcover guide. Retellings of traditional tales, full-color photographs of knitted costumes inspired by the stories, plus patterns for simpler versions of the original designs.
The way that special effects are designed and then created in films is explained in this lavishly illustrated book that traces the development of the ILM company of George Lucas.
The acclaimed bestseller about visual problem solving-now bigger and better "There is no more powerful way to prove that we know something well than to draw a simple picture of it. And there is no more powerful way to see hidden solutions than to pick up a pen and draw out the pieces of our problem." So writes Dan Roam in The Back of the Napkin, the international bestseller that proves that a simple drawing on a humble napkin can be more powerful than the slickest PowerPoint presentation. Drawing on twenty years of experience and the latest discoveries in vision science, Roam teaches readers how to clarify any problem or sell any idea using a simple set of tools. He reveals that everyone is born with a talent for visual thinking, even those who swear they can't draw. And he shows how thinking with pictures can help you discover and develop new ideas, solve problems in unexpected ways, and dramatically improve your ability to share your insights. Take Herb Kelleher and Rollin King, who figured out how to beat the traditional hub-and-spoke airlines with a bar napkin and a pen. Three dots to represent Dallas, Houston, and San Antonio. Three arrows to show direct flights. Problem solved, and the picture made it easy to sell Southwest Airlines to investors and customers. Now with more color, bigger pictures, and additional content, this new edition does an even better job of helping you literally see the world in a new way. Join the teachers, project managers, doctors, engineers, assembly-line workers, pilots, football coaches, marine drill instructors, financial analysts, students, parents, and lawyers who have discovered the power of solving problems with pictures.
One of Forbes's Top Ten Technology Books of the Year How to redesign ‘big, old’ companies for digital success—featuring a survey of 300+ business leaders and 30+ global organizations, including Amazon, Uber, LEGO, Toyota North America, Philips, and USAA. Most established companies have deployed such digital technologies as the cloud, mobile apps, the internet of things, and artificial intelligence. But few established companies are designed for digital. This book offers an essential guide for retooling organizations for digital success through 5 key building blocks: • Shared Customer Insights • Operational Backbone • Digital Platform • Accountability Framework • External Developer Platform In the digital economy, rapid pace of change in technology capabilities and customer desires means that business strategy must be fluid. As a result, business design has become a critical management responsibility. Effective business design enables a company to quickly pivot in response to new competitive threats and opportunities. Most leaders today, however, rely on organizational structure to implement strategy, unaware that structure inhibits, rather than enables, agility. In companies that are designed for digital, people, processes, data, and technology are synchronized to identify and deliver innovative customer solutions—and redefine strategy. Digital design, not strategy, is what separates winners from losers in the digital economy. Designed for Digital offers practical advice on digital transformation, with examples that include Amazon, BNY Mellon, DBS Bank, LEGO, Philips, Schneider Electric, USAA, and many other global organizations. Drawing on 5 years of research and in-depth case studies, the book is an essential guide for companies that want to disrupt rather than be disrupted in the new digital landscape.
All About Wraps. Get your copy of the best and most unique Wrap recipes from BookSumo Press. Come take a journey with us into the delights of easy cooking. The point of this cookbook and all our cookbooks is to exemplify the effortless nature of cooking simply. In this book we focus on Wraps. The Wrap Cookbook is a complete set of simple but very unique Wrap recipes. You will find that even though the recipes are simple, the tastes are quite amazing. So will you join us in an adventure of simple cooking? Here is a Preview of the Wrap Recipes You Will Learn: Summer Breakfast Wraps Easy Souvlaki Wrap with White Sauce Memphis Breakfast Wraps New Hampshire Crab Salad Wraps Queens Wraps Beefy Slaw Wraps Whole Wheat Apple Wraps Pre-K Wraps Ketogenic Turkey Lunch Box Waco Ranch Wraps Fathia's Favorite Wrap Amish Beef Dip for Wraps Dinner Wraps: (Ginger Chicken) 4-Ingredient Chicken Wraps Spicy Chicken Wraps with Cilantro Sauce Italian Guacamole Wraps Sweet Steak Rolls with Sesame Sauce Easy Lunch Caesar Wraps Tuscan Turkey Wraps Korean Chicken Cutlet Wraps Chicken Teriyaki Wraps Asian Fusion Wraps Teriyaki Thursday Beef Wraps Much, much more! Again remember these recipes are unique so be ready to try some new things. Also remember that the style of cooking used in this cookbook is effortless. So even though the recipes will be unique and great tasting, creating them will take minimal effort! Related Searches: Wraps cookbook, Wraps recipes, lunch box recipes, Wraps, sandwich cookbook, sandwich recipes, lunch box cookbook
You always knew digital was going to change things, but you didn't realize how close to home it would hit. In every industry, digital competitors are taking advantage of new platforms, tools, and relationships to undercut competitors, get closer to customers, and disrupt the usual ways of doing business. The only way to compete is to evolve. James McQuivey of Forrester Research has been teaching people how to do this for over a decade. He's gone into the biggest companies, even in traditional industries like insurance and consumer packaged goods, and changed the way they think about innovation. Now he's sharing his approach with you. McQuivey will show you how Dr. Hugh Reinhoff of Ferrokin BioSciences disrupted the pharmaceutical industry, streamlining connections with doctors and regulators to bring molecules to market far faster--and then sold out for $100 million. How Charles Teague and his team of four people created Lose It!, a weight loss application that millions have adopted, achieving rapid success and undermining titans like Weight Watchers and Jenny Craig in the process.