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Written by a leader in the field of training, this text provides a framework for examining and establishing viable training programmes in education, business and government.
This guide is intended to help planners and trainers assess the training needs of industrial organizations. Addressed in the individual chapters are the following topics: types of training needs (three levels of needs--organizational, occupational, individual, organizational training needs and objectives, and present and future needs); present training needs (multiple-cause problems, symptoms of present needs, quantification of symptoms, training or other needs, and other weaknesses); future training needs (nature and agent of change); basic labor force planning (procedures for forecasting requirements and labor force supply); the process of identifying training needs (management responsibility, models of the process, presentation of information and determination of priorities, and reasons why assessing training needs should be an ongoing process); and approaches to training needs (different training needs; the organization development, welfare, administrative, and political approaches; metagoals as a new set of needs; responsibility for identifying needs; and some methods of data collection). Appendixes to the guide include discussions of some characteristics of five approaches to training, some data collection methods and systematic training in 10 steps. Twenty-two figures and 11 tables supplement the text. (MN)
This book covers the essentials of needs analysis from the emerging trainer's perspective by providing just the right amount of support and knowledge without going too deep into the subject. The topics covered include when and how to do a training needs analysis; using informal and formal analysis techniques; goal, task and population analysis; and how to develop and present a training plan for management approval. Each chapter includes appropriate data gathering tools. The Skilled Trainer series provides practical guidance for those who've had some exposure to training and would like to take their career to the next level.
“Michalak and Yager have done it again. Their detailed explanation of the training process is practical and fills the gap between the theories and what effective trainers actually do. It’s a great resource for the novice and experienced trainer alike.” Ron Kregoski, President Kregoski Associates, Brighton, MI “A lot of books on training promise the world, but few provide practical, step-by-step answers to training challenges that professionals deal with everyday. I am excited about this valuable resource. So much so, had I the power, I would see that a copy of this book was included in every college HR student’s and training professional’s library. This book will teach every training professional, regardless of their level of expertise, something they didn’t know or help them design a training process that will add to the crucial bottom-line.” Wanda J. Smith, Ph.D., Professor of Human Resource Management Virginia Tech University, Blacksburg, VA Senior Partner, H & S Enterprises “Clear, concise, and to the point. Michalak and Yager go beyond the “fad” approach to training and instead address larger organizational and management issues. Must-reading for the trainer, manager, and consultant.” Calvin Sun, President Technology Horizons, Paoli, PA
"Adds new information covering the use of computer technology and the web to conduct training, as well as coverage of contemporary training issues, such as changes in demographics, the influences of technology, and the increasing emphasis on international concerns." --Cover.
Personnel professionals need to acquire and constantly update a full portfolio of core skills; this series aims to equip managers with all the essential elements.
An updated edition of the bestselling classic Donald Kirkpatrick is a true legend in the training field: he is a past president of ASTD, a member of Training magazine's "HRD Hall of Fame," and the recipient of the 2003 "Lifetime Achievement Award in Workplace Learning and Performance" from ASTD In 1959 Donald Kirkpatrick developed a four-level model for evaluating training programs. Since then, the "Kirkpatrick Model" has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. Evaluating Training Programs provided the first comprehensive guide to Kirkpatrick's Four Level Model, along with detailed case studies of how the model is being used successfully in a wide range of programs and institutions. This new edition includes revisions and updates of the existing material plus new case studies that show the four-level model in action. Going beyond just using simple reaction questionnaires to rate training programs, Kirkpatrick's model focuses on four areas for a more comprehensive approach to evaluation: Evaluating Reaction, Evaluating Learning, Evaluating Behavior, and Evaluating Results. Evaluating Training Programs is a how-to book, designed for practitiners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation. In the third edition of this classic bestseller, Kirkpatrick offers new forms and procedures for evaluating at all levels and several additional chapters about using balanced scorecards and "Managing Change Effectively." He also includes twelve new case studies from organizations that have been evaluated using one or more of the four levels--Caterpillar, Defense Acquisition University, Microsoft, IBM, Toyota, Nextel, The Regence Group, Denison University, and Pollack Learning Alliance.
This best-selling manual is designed to help you match your training activity with the needs of your organization and the people within it. It explains how to gather and analyse information on training needs as well as how to present training plans and share your findings with others. At the heart of the manual are 22 re-usable instruments, including card sorts, questionnaires, profiles and grids, which can be used in different ways with different groups to analyse all of the training needs within your organization.