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Everyone involved in a building project wants to achieve a better building but design quality means different things to clients, users, architects, cost consultants and contractors. Negotiating design priorities is an important part of the development process. The Design Quality Manual helps give an objective evaluation of the qualitative aspects of design. Matrices with five defined levels of quality have been developed that cover the key areas of architecture, environmental engineering, user comfort conditions, whole-life costs, detail design and user satisfaction. These can be scored by a visual survey and professional judgement and then augmented by scientific measurement where possible (e.g. temperature, lighting and sound levels). The resultant scores allow comparisons in terms of overall and specific aspects of building performance and design quality. The Manual covers schools, hospitals and housing and offers a set of criteria by which to judge a broad range of design values; it focuses the design team on the needs of the end user and on the overall building performance.
"The Draught Beer Quality Manual provides detailed information on draught line cleaning, system components and design, pressure and gas balance, proper pouring, and glassware sanitation. Covers both direct- and long-draw draught systems, important safety tips, and visual references. Written for draught system installers, beer wholesalers, retailers, and brewers"--
"The book describes the design rules required to document, implement, and demonstrate quality management system effectiveness in compliance with the latest version of the ISO 9000 International Standard. This systematic and engineering approach simplifies the many complexities in maintaining compliance with ISO standards. This hands-on guide is packed with tips and insights the author has garnered from personally designing quality management systems that integrate organizational strategy with quality management. Moreover, the book helps professionals create meaningful documentation and a user-friendly, informative quality manual that together form the core of an effective and responsive quality management system."--Jacket.
The NASA Graphics Standards Manual, by Richard Danne and Bruce Blackburn, is a futuristic vision for an agency at the cutting edge of science and exploration. Housed in a special anti-static package, the book features a foreword by Richard Danne, an essay by Christopher Bonanos, scans of the original manual (from Danne's personal copy), reproductions of the original NASA 35mm slide presentation, and scans of the Managers Guide, a follow-up booklet distributed by NASA.
We are in what many call “The Age of the Customer.” Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.
This newly expanded and updated second edition of the best-selling classic continues to take the "mystery" out of designing algorithms, and analyzing their efficacy and efficiency. Expanding on the first edition, the book now serves as the primary textbook of choice for algorithm design courses while maintaining its status as the premier practical reference guide to algorithms for programmers, researchers, and students. The reader-friendly Algorithm Design Manual provides straightforward access to combinatorial algorithms technology, stressing design over analysis. The first part, Techniques, provides accessible instruction on methods for designing and analyzing computer algorithms. The second part, Resources, is intended for browsing and reference, and comprises the catalog of algorithmic resources, implementations and an extensive bibliography. NEW to the second edition: • Doubles the tutorial material and exercises over the first edition • Provides full online support for lecturers, and a completely updated and improved website component with lecture slides, audio and video • Contains a unique catalog identifying the 75 algorithmic problems that arise most often in practice, leading the reader down the right path to solve them • Includes several NEW "war stories" relating experiences from real-world applications • Provides up-to-date links leading to the very best algorithm implementations available in C, C++, and Java
This concise and readable manual is a useful resource for anyone interested in the design of engineered products and equipment. The Design for Everything Manual integrates a wide range of "design for X" topics such as user-centered design, efficient design, design for manufacture, and coordinated product and process design into a unified "Design for Everything" approach that is easily understood and used regardless of technical background or training. Over the years, a wealth of practical design knowledge has been learned about how to achieve good design. This knowledge is captured by four fundamental rules of good design: the rule of needs, the rule of clarity, the rule of simplicity, and the rule of safety. Good design is achieved by applying these rules in a systematic and disciplined manner to the critical choices that define the design. The manual is derived from notes that the author developed over many years of teaching a course on "Design for X" in the Master of Product Design and Development Program at Northwestern University, Evanston, Illinois. "Design for X" (DFX for short) is a label applied to a large collection of design methods (e.g., Design for Assembly, Lean Design) and design guidelines that address particular design issues. The Design for Everything Manual focuses on the principles and practices that underlie the DFX methods rather than on the methods themselves. It covers the same material and addresses the same spectrum of concerns, but in a simpler and more integrated fashion. Design for Everything is a strategic design approach that is of value to those studying, teaching, and practicing design across a wide range of disciplines. Design and manufacturing executives, product managers and project managers, and other high-level decision makers can use the manual to quickly learn how to achieve good design. Experienced design engineers and industrial designers can use it as a handy reference. Business students and engineering students can use it as a practical guide for new product development courses and senior design projects. Manufacturing companies can use it to develop a "common language" and "shared vision" for good design. Ultimately, all designers can use it as a guiding light for achieving the elusive goal of "doing it right the first time."
Primarily for the three parties named in the subtitle, this manual offers information and recommendations on principles and procedures that have been shown effective in enhancing the quality of construction projects the projects themselves not the finished product. Among other aspects, it discusses
Handbook of Analytical Quality by Design addresses the steps involved in analytical method development and validation in an effort to avoid quality crises in later stages. The AQbD approach significantly enhances method performance and robustness which are crucial during inter-laboratory studies and also affect the analytical lifecycle of the developed method. Sections cover sample preparation problems and the usefulness of the QbD concept involving Quality Risk Management (QRM), Design of Experiments (DoE) and Multivariate (MVT) Statistical Approaches to solve by optimizing the developed method, along with validation for different techniques like HPLC, UPLC, UFLC, LC-MS and electrophoresis. This will be an ideal resource for graduate students and professionals working in the pharmaceutical industry, analytical chemistry, regulatory agencies, and those in related academic fields. - Concise language for easy understanding of the novel and holistic concept - Covers key aspects of analytical development and validation - Provides a robust, flexible, operable range for an analytical method with greater excellence and regulatory compliance