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DO YOUR EMPLOYEES SEEM DISENGAGED? Do you ever wonder why employees are not as motivated and productive as you would like for them to be? Do you find yourself thinking that some employees are just "lazy slackers"? You may be surprised to learn that there are other explanations for employee demotivation that you may not be thinking about when you are leading people. Authors Tara Peters and Cathy Bush have worked with thousands of leaders who are shocked to learn that managers and leaders play a significant role in causing employees to lose motivation. Without even realizing it, we take all sorts of actions during the process of leading people and organizations, and many of these actions actually deflate the motivation that people bring with them to work. In The Demotivated Employee, readers will learn what leadership behaviors they are engaging in that might demotivate their employees; how to better communicate with employees so this doesn't happen; and how to work within the constraints of organizational culture to help employees thrive.
Motivation has become a multi-billion dollar industry, courtesy of the patronage of corporations and the noble intentions of Executives who lead them. At the heart of this colossal confederation of inspirational speakers, platitudinous posters, parable-filled management books, and increasingly complicated incentive programs lies an alluring promise: that with enough encouragement, empowerment, and esteem, employees will become productive and loyal, to the benefit of both their employers and themselves.Yet, in spite of the staggering expenditures on packaged esteem, polls show that worker morale has reached critical lows, with a majority of employees even claiming to hate their jobs. How is this possible? And more importantly, what can Executives do about this crisis of employee dissatisfaction?In this revolutionary new management book, Despair, Inc.® founder Dr. E. L. Kersten plumbs the depths of employee discontent to find its root cause. Though most live lackluster lives filled with wasted opportunities and trivial accomplishments, employees grow ever more certain of their enormous worth and glorious destinies. Why is this so? Because most are the products of a narcissistic age, the spiritual casualties of a grand social experiment gone terribly awry.Ironically, managers attempting to motivate employees by increasing their self-esteem only compound the very problem they seek to solve.Reinforcing employee delusions of grandeur only increases their irrational sense of entitlement to the wealth, stature and privilege that justice dictates be reserved for the truly accomplished and inarguably worthy: namely, Executives.With The Art of Demotivation former professor and current executive Kersten offers not only a comprehensive analysis of the problem but a prescriptive solution; one grounded not in the fantasies of infinite human potential so often advanced by the motivation industry, but in the grim realities of a broken world. Managers who seek a productive, loyal workforce must first liberate employees from the prison cells of their narcissism by forcing them to confront that which they expend enormous energy to avoid:their true selves.
The authors estimate that 15 percent of office staff members are on the way to chronic boredom and demotivation in the workplace. Here they bring to light this newly recognized phenomenon and show executives and HR managers how to recognize boreout and avoid its consequences.
Includes bibliographical reference and index.
Only 15% of employees worldwide are engaged at work. This represents a major barrier to productivity for organizations everywhere – and suggests a staggering waste of human potential. Why is this engagement number so low? There are many reasons — but resistance to rapid change is a big one, Gallup’s research and experience have discovered. In particular, organizations have been slow to adapt to breakneck changes produced by information technology, globalization of markets for products and labor, the rise of the gig economy, and younger workers’ unique demands. Gallup’s 2017 State of the Global Workplace offers analytics and advice for organizational leaders in countries and regions around the globe who are trying to manage amid this rapid change. Grounded in decades of Gallup research and consulting worldwide -- and millions of interviews -- the report advises that leaders improve productivity by becoming far more employee-centered; build strengths-based organizations to unleash workers’ potential; and hire great managers to implement the positive change their organizations need not only to survive – but to thrive.
What to Say and When to Shut Up is a useful and interactive book on persuasive communication for corporates, students, entrepreneurs, and anybody who is looking to make a lasting impression on their audience. Through a practical AEIOU Xtra E framework and examples from inspiring leaders like Mahatma Gandhi, Malala Yousafzai, Steve Jobs, Martin Luther King, J.K. Rowling, among others, this book will help you become a persuasive communicator. Rakesh Godhwani’s invaluable advice includes ways to: • Motivate audiences to action • Nail the interview for your dream job • Make impressive business presentations • Pitch to investors to raise money • Sell a product to a client • Negotiate a win-win • Network professionally and socially • Resolve conflicts
Managing under-performing employees are a manager's greatest challenge. In Fix Them or Fire Them author Steven Shaer provides actionable strategies, theories and practical advice on how to improve employee performance and, when necessary, how to terminate employees.
An eye-opening, groundbreaking tour of the purpose of work in our lives, showing how work operates in our culture and how you can find your own path to happiness in the workplace. Why do we work? The question seems so simple. But Professor Barry Schwartz proves that the answer is surprising, complex, and urgent. We’ve long been taught that the reason we work is primarily for a paycheck. In fact, we’ve shaped much of the infrastructure of our society to accommodate this belief. Then why are so many people dissatisfied with their work, despite healthy compensation? And why do so many people find immense fulfillment and satisfaction through “menial” jobs? Schwartz explores why so many believe that the goal for working should be to earn money, how we arrived to believe that paying workers more leads to better work, and why this has made our society confused, unhappy, and has established a dangerously misguided system. Through fascinating studies and compelling anecdotes, this book dispels this myth. Schwartz takes us through hospitals and hair salons, auto plants and boardrooms, showing workers in all walks of life, showcasing the trends and patterns that lead to happiness in the workplace. Ultimately, Schwartz proves that the root of what drives us to do good work can rarely be incentivized, and that the cause of bad work is often an attempt to do just that. How did we get to this tangled place? How do we change the way we work? With great insight and wisdom, Schwartz shows us how to take our first steps toward understanding, and empowering us all to find great work.
Advance praise for Carrots and Sticks Don't Work: "Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em "This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International "Carrots and Sticks Don't Work provides a commonsense approach to employee engagement. Dr. Marciano provides great real-world insights, data, and practicalexamples to truly bring the RESPECT model to life." -- Renee Selman, President, Catalina Health Resources "The RESPECT model is one of the most dynamic, engaging, and thought-provoking employee engagement tools that I have seen. Dr. Marciano's work will help you providemeaningful long-term benefits for your employees, for your organization, and for yourself." -- Andy Brantley, President and CEO, College and University Professional Association for Human Resources "This book provides clear advice and instruction on how to engage your team members and inspire them to a higher level of productivity, work satisfaction, and enjoyment. I am already utilizing its techniques and finding immediate positive changes." -- Robert Roth, Director, Accounting and Reporting, Colgate Palmolive Company The title says it all: Carrots and Sticks Don't Work. Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first—unawareof a better alternative. So, when it comes to changingyour organizational culture, carrots and sticks don’t work! What does work is Dr. Paul Marciano's acclaimed RESPECT model, which gives you specific, low-cost, turnkey solutions and action plans-- based on seven key drivers of employee engagement that are proven and supported by decades of research and practice—that will empower youto assess, troubleshoot, and resolve engagement issuesin the workplace: Recognition and acknowledgment of employees' contributions Empowerment via tools, resources, and information that set employees up to succeed Supportive feedback through ongoing performance coaching and mentoring Partnering to encourage and foster collaborative working relationships Expectations that set clear, challenging, and attainable performance goals Consideration that lets employees know that they are cared about Trust in your employees' abilities, skills, and judgment Carrots and Sticks Don't Work delivers the sameproven resources and techniques that have enabledtrainers, executives, managers, and owners at operations ranging from branches of the United States government to Fortune 500 corporations to twenty-person outfits to realize demonstrable gains in employee productivity andjob satisfaction. When you give a little RESPECT you get a more effective organization, with reduced turnover and absenteeism and employees at all levels who areengaged, focused, and committed to succeed as a team. In short, you get maximum ROI from your organization's most powerful resource: its people!
For readers of Malcolm Gladwell, Daniel Pink, and Freakonomics, comes a captivating and surprising journey through the science of workplace excellence. Why do successful companies reward failure? What can casinos teach us about building a happy workplace? How do you design an office that enhances both attention to detail and creativity? In The Best Place to Work, award-winning psychologist Ron Friedman, Ph.D. uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promote smarter thinking, greater innovation, and stronger performance. Among the many surprising insights, Friedman explains how learning to think like a hostage negotiator can help you diffuse a workplace argument, why placing a fish bowl near your desk can elevate your thinking, and how incorporating strategic distractions into your schedule can help you reach smarter decisions. Along the way, the book introduces the inventor who created the cubicle, the president who brought down the world’s most dangerous criminal, and the teenager who single-handedly transformed professional tennis—vivid stories that offer unexpected revelations on achieving workplace excellence. Brimming with counterintuitive insights and actionable recommendations, The Best Place to Work offers employees and executives alike game-changing advice for working smarter and turning any organization—regardless of its size, budgets, or ambitions—into an extraordinary workplace.