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Describes how to create a service-oriented organization, including training customer service representatives, soothing angry customers, and understanding employee and customer motivation
Does this sound familiar? 'If I could get in front of the prospect, the rest of the selling process becomes easier. It's just getting in front of them that's the challenge'. The fact is most cold-calling efforts are doomed from the start. Salespeople lose sales not due to a lack of effort but because they lack a prospecting system they are comfortable with, and can trust to generate greater, consistent results. If you are feeling the same way you have been for the last several years (including the 'calling to check in, touch base or follow-up' approach) or haven't been prospecting at all, you're simply making it easier for your competition to take away the new business you are working so hard to earn. So, if you love to sell but hate (or don't like) to prospect, this book is your opportunity to maximize your cold calling potetnial and boost your income by learning how to get in front of the right prospects in less time and create greater selling opportunities without the fear, pressure or anxiety associated with cold calling.
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
• Illustrates how to make money and keep it with time-honored strategies • Insightful real-life anecdotes to illustrate key concepts
Includes advice on creating a presentation; using visual aids and body language effectively; and handling hecklers and hostile questions
Extremely accessible, with over 300 photos and illustrations, this guide is geared for the true home improvement beginner, with a visual glossary included.
Presents strategies for achieving a successful Internet marketing campaign using Google.
Get everything you need to know to eat like our ancestors and go paleo! Going paleo can be confusing, but it doesn’t have to be. Whether you’re looking to lose weight or transform your health, the paleo diet, with its emphasis on eating protein-rich meats and seafood, fruits and vegetables, and nuts and seeds, while eliminating sugars, carbs, and dairy, is a revolutionary way to lose weight, reduce inflammation, and improve overall health, but most people often don’t know how to get started on it. The Complete Idiot’s Guide to Eating Paleo is the only guide any beginner will need to get started with this life-changing diet. Now you can learn how to get started on the diet, and stick with it, from the experts at paleoplan.com Here’s what you’ll find inside: • A complete breakdown of the paleo diet, including how it works, why it benefitted our ancestors (and how it can benefit us today), and how it can transform your health • Over 100 delicious paleo recipes with detailed meal plans, each with detailed nutrition information so you’ll know exactly what you’re eating and know that you’re going 100% paleo • Detailed guidance on what to eat and what not to eat, and how you can eliminate the bad foods in your diet and integrate the good foods so you can achieve your nutrition goals • Tips for sourcing ingredients, stocking your pantry for paleo, and stocking your fridge and freezer with paleo-friendly ingredients
Offers advice on starting a home-based business, with chapters on creating a business concept, buying a franchise, turnkey businesses, business plans, insurance, and taxes.
Say the right thing at the right time. This essential reference brings together well-known (and not-so-well-known!) speakers- including those from the Bible, actors, poets, humorists, scientists, and literary and political figures-whose ideas, activism, services, talent, and labor have influenced society. Perfect for speeches for every occasion, including graduations, weddings, retirement parties, anniversaries, public speaking engagements, and so on. * Presented in an intuitive, cross-referenced organization * Includes hilarious anecdotes and a short bio of each author, a brief contextual note for each quote, and an index of keywords to help you find the appropriate words for any occasion quickly