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From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. Explore different bot use-cases and design best practices Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns Learn steps for building a Facebook Messenger consumer bot and a Slack business bot Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots Design and prototype your first bot, and experiment with user feedback
This book presents the overall technology spectrum in artificial intelligence (AI) and the Fourth Industrial Revolution, which is set to revolutionize the world. It discusses their various aspects and related case studies from industry, academics, administration, law, finance, and accounting as well as educational technology. The contributors, who are experts in their respective fields and from industry and academia, focus on a gesture-recognition prototype for specially abled people; jurisprudential approach to AI and legal reasoning; automated chatbot for autism spectrum disorder using AI assistance; Big Data analytics and Internet of Things (IoT); role of AI in advancement of drug discovery; development, opportunities, and challenges of the Fourth Industrial Revolution; legal, ethical, and policy implications of AI; Internet of Health Things for smart healthcare and digital wellbeing; machine learning and computer vision; computer vision-based system for automation and industrial applications; AI-IoT in home-based healthcare; and AI in super-precision human brain and spine surgery. Buttressed with comprehensive theoretical, methodological, well-established, and validated empirical examples, the book covers the interests of a broad audience from basic science to engineering and technology experts and learners. It will be greatly helpful for CEOs, entrepreneurs, academic leaders, researchers, and students of engineering, biomedicine, and master’s programs in science as well as the vast workforce and students with technical or non-technical backgrounds. It also serves common public interest by presenting new methods to improve the quality of life in general, with a better integration into society.
With so many flesh-and-blood humans needing support, digital assistants can offer a valuable service finding out what users need and improving the basic process of online data gathering. Building Chatbots with Microsoft Bot Framework and Node.js walks readers concept-by-concept through the process of building their own capable chatbot. With this in-depth, practical book readers learn the basics of chatbot design, development, and deployment by building a virtual health assistant. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications.
AI has unparalleled transformative potential to reshape society, our economies and our working lives, but without legal scrutiny, international oversight and public debate, we are sleepwalking into a future written by algorithms which encode racist, sexist and classist biases into our daily lives &– an issue that requires systemic political and cultural change to productively address. Leading privacy expert Ivana Bartoletti exposes the reality of the AI revolution, from the low-paid workers who toil to train algorithms to recognise cancerous polyps, to the rise of techno-racism and techno-chauvinism and the symbiotic relationship between AI and right wing populism. An Artificial Revolution is an essential primer to understand the intersection of technology and geopolitical forces shaping the future of civilisation.• Endorsements confirmed from leading UK political figures including David Lammy MP, Yvette Cooper MP, Paul Mason, Frances O'Grady and Ayesha Hazarika• A primer for anyone who is interested to learn more about the relation between AI and ethics, data and privacy, corporate power, politics and tech• Ivana is a sought-after commentator who has appeared on flagship news programmes on the BBC, Sky and other major broadcasters as a privacy and AI ethics expert, who also speaks at conferences around the world on AI and privacy
This proceedings volume presents a selection of the best papers from the 14th International Conference on Business Excellence, Business Revolution in the Digital Era (ICBE 2020), held in Bucharest, Romania. The respective papers share the latest findings and perspectives on innovation in a turbulent business environment, and on improvements in economic, societal and technological structures and processes to help reach major sustainability goals.
This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.
This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.
World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.
The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits those who build on their working methods by including HCAI strategies of design and testing. As many technology companies and thought leaders have argued, the goal is not to replace people, but to empower them by making design choices that give humans control over technology. In Human-Centered AI, Professor Ben Shneiderman offers an optimistic realist's guide to how artificial intelligence can be used to augment and enhance humans' lives. This project bridges the gap between ethical considerations and practical realities to offer a road map for successful, reliable systems. Digital cameras, communications services, and navigation apps are just the beginning. Shneiderman shows how future applications will support health and wellness, improve education, accelerate business, and connect people in reliable, safe, and trustworthy ways that respect human values, rights, justice, and dignity.
This book takes a forward-looking approach by bringing in research and contributions that facilitate in mapping the impact of AI and big data on businesses, the nature of work along with providing practical solutions for preparing the work, workplace, and the workforce of the future. Organizations globally have been experiencing immense transformation due to the reinvention and redefining of the business models due to the dynamic nature of the business environment. Looking at an organizational context, undeniably, the definition of ‘work’ and ‘organizations’ is genuinely changing. Artificial intelligence, big data, automation, and robotics are a few of those keywords that are seemingly entering the workplace and reshaping the way work is being done. Moreover, the transition that is being addressed herein not only focuses upon aspects that are operative within an organization like the organizational culture, team building, networking, recruitments, and so on but also aims to address the external aspects like supply chain management, value chain analysis, investment management, etc. Broadly, every single step that is now taken is intensely experiencing this impact upon its functioning. This book serves as a guide not just to the academia but also to the industry to adopt suitable strategies that offer insights into global best practices as well as the innovations in the domain.