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How physician executives and managers can become outstanding leaders in times of rapid change Written by authors who have more than sixty years of combined experience in healthcare, physician, and organizational leadership, this groundbreaking book is an innovative blueprint for overcoming the complex changes and challenges faced by leaders in today's healthcare environment. Rather than being a theoretic work, The Manual of Healthcare Leadership is intended to be a relevant, practical, and real-world guide that addresses the myriad organizational, regulatory, budgetary, legal, staffing, educational, political, and social issues facing leaders in the healthcare industry. One of the primary goals of this book is to enable readers to maximize the performance of each staff member in the interest of collectively providing peerless healthcare to their service community. The strategies offered throughout the text include the "why, what, and how" necessary to solve specific problems and challenges encountered by healthcare managers and leaders. Instruction is provided not only with text, but with diagrams and other resources specifically designed to demonstrate sequential thinking and the progressive application of solutions. With this book in hand, healthcare leaders will be able to confidently select, train, guide, and assess their staff. They will also be able to negotiate, plan, resolve problems, manage change and crisis, and handle the thousand and one other challenges that come their way on a daily basis.
Quick, concise standard explanations for LD chapter leaders The Chapter Leader's Guide to Leadership breaks down the Joint Commission's leadership requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPointr presentation highlighting key compliance takeaways. Also, receive bonus tools which include: * A document requirement checklist * Proactive risk assessment tool * Contract monitoring tool
Change the Way You Think about Leadership At the age of thirty-three, Dr. Albert Mohler became the youngest president in the 164-year history of Southern Baptist Theological Seminary. He was the driving force behind the school's transformation into a thriving institution with an international reputation characterized by a passionate conviction for truth. In the process he became one of the most important and prominent Christian voices in contemporary culture. What will it take to transform your leadership? Effective leaders need more than administrative skills and vision. They need to be able to change the hearts and minds of those they lead. Leadership like this requires passionate beliefs that can stand up to pressure from without and within. In this updated edition Dr. Mohler has added a new introduction and conclusion based on an additional 10 years of leadership. He has also completely rewritten the chapter "The Digital Leader." The Conviction to Lead will crystallize your convictions while revolutionizing your thinking, your decision-making, your communication, and ultimately, those you lead. "Dr. Al Mohler has written a book that shakes us up and challenges our thinking. The Conviction to Lead is poised to become one of the all-time classic works on Christian leadership."--JIM DALY, President - Focus on the Family "Having rarely thought about leadership, I was hooked from the first chapter--to my complete surprise. This is a powerful book and gracefully written."--FRED BARNES, Executive Editor--The Weekly Standard
Today’s organizations face difficult challenges in order to remain competitive—the quickening pace of change, increasing uncertainty, growing ambiguity, and complexity. To meet these challenges, organizations must broaden the scope of leadership responsibility for strategic leadership and engage more people in the process of leadership. In Becoming a Strategic Leader Rich Hughes and Kate Beatty from the Center for Creative Leadership (CCL) offer executives and managers a handbook for implementing a strategic leadership process that reaches leaders at all levels of organizations. Based on CCL’s successful Developing the Strategic Leader Program, this book outlines the framework of strategic leadership and contains practical suggestions on how to develop the individual, team, and organizational skills needed for institutions to become more adaptable, flexible, and resilient. The authors also show how individual managers can exercise effective strategic leadership through their distinctive and systemic approach—thinking, acting, and influencing.
In this offbeat approach to leadership, college president Steven B. Sample-the man who turned the University of Southern California into one of the most respected and highly rated universities in the country-challenges many conventional teachings on the subject. Here, Sample outlines an iconoclastic style of leadership that flies in the face of current leadership thought, but a style that unquestionably works, nevertheless. Sample urges leaders and aspiring leaders to focus on some key counterintuitive truths. He offers his own down-to-earth, homespun, and often provocative advice on some complex and thoughtful issues. And he provides many practical, if controversial, tactics for successful leadership, suggesting, among other things, that leaders should sometimes compromise their principles, not read everything that comes across their desks, and always put off decisions.
The Chapter Leader's Guide to Performance Improvement Cynthia Barnard, MBA, MSJS, CPHQ Quick, concise standard explanations for performance improvement chapter leaders The Chapter Leader's Guide to Performance Improvement breaks down The Joint Commission's performance improvement requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Also, receive bonus tools which include: Annual performance improvement program assessment worksheet Sample performance improvement team charter Critical information checklist Templates for quality plans Samples for compliance with required measurements Samples for compliance with measurements to be considered Checklist for survey readiness Benefits of The Chapter Leader's Guide to Performance Improvement: Empower your PI chapter leaders to successfully navigate the survey process Communicate the impact the PI chapter has on the entire leadership team, management, and caregivers Create a culture of accountability by delegating survey-related responsibilities to staff members Go beyond standard numbers and understand the true meaning of The Joint Commission's PI requirements Get everyone in your facility on board with compliance Save time training PI chapter leaders with the customizable PowerPoint presentation What's inside: Simplified explanation of The Joint Commission's performance improvement chapter Tools for data collection and analysis to measure the performance of processes Strategies for analyzing data to implement better care, improve compliance, and promote positive change Best practices in designing, implementing, and presenting performance improvement programs with reference to accreditation requirements Table of Contents Introduction: How This Handbook Can Help You Part I: Performance Improvement in the Organization Leadership Roles in Performance Improvement Successful Management of Performance Improvement Key Take-Away Points Part II: Planning and Coordinating Performance Improvement Communicating and Integrating Performance Improvement Throughout the Organization Do You Need a Dashboard? Impact of Performance Improvement on Patients, Clinicians, and Staff Teams, Charters, and Leadership Physician Roles and Responsibilities in Performance Improvement Key Take-Away Points Part III: Implementing Performance Improvement The Performance Improvement Cycle Data Collection and Analysis Process Improvement Documentation and "Telling the Story" Sustaining Change Key Take-Away Points Part IV: Effective PI Survey Preparation Critical Information at Your Fingertips The PI Presentation to Surveyors The Data Tracer and the Leadership Interview Key Take-Away Points Who will benefit? Accreditation coordinators, accreditation specialists, survey coordinators, Joint Commission survey coordinators, performance improvement chapter leaders, quality directors, quality improvement professionals Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.
"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.
The Chapter Leader's Guide to Emergency Management: Practical Insight on Joint Commission Standards Joseph Cappiello Quick, concise standard explanations for emergency management chapter leaders The Chapter Leader's Guide to Emergency Management breaks down the Joint Commission's emergency management requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Benefits of The Chapter Leader's Guide to Emergency Management: Keep your facility up to speed on the ever increasing emergency management requirements Pinpoint compliance loopholes in your current emergency management program Understand what it means to be prepared for an emergency under Joint Commission standards Educate and prepare organizational leaders to take a key role in emergency preparedness Ensure the highest possible level of preparedness and cooperation within your community What's inside: An in-depth look at emergency preparedness from a nationally recognized expert in the field The most up-to-date regulatory requirements resulting from recent national and international disasters Tips developing a successful emergency management plan with organizational leadership Methods to incorporate regulatory requirements into existing disaster preparations A step by step look at what The Joint Commission requires for emergency management THE AGENDA Part I: State of Preparedness Role of leaders Understanding community Understanding healthcare It shouldn't take a crisis to make a leader Understanding resiliency Part II: the 96 Hour Principal National Response Plan The Joint Commission's role Extending survivability Part III: The Value of Exercises The Emergency Operations Plan The value of exercises Part IV: Effective Survey Preparation The advent of unannounced surveys Types of surveyors Part V: Who Speaks for the Children? The National Commission on Children and Disasters Appendix Sample 96 Hour Sustainability Chart Joint Commission Emergency Management Standard Checklist Who will benefit? Accreditation coordinator, accreditation specialist, survey coordinator, Joint Commission survey coordinator, emergency management chapter leader, emergency management coordinator, facility manager, and disaster preparedness coordinator Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.
The Chapter Leader's Guide to Patient Rights: Practical Insight on Joint Commission Standards Jean S. Clark, RHIA, CSHA Quick, concise standard explanations for patient rights chapter leaders The Chapter Leader's Guide to Patient Rights breaks down the Joint Commission's patient rights requirements into easy to understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Also, receive bonus tools which include: Rights and Responsibilities of the Individual and Key Player Outline Rights and Responsibilities of the Individual Tracer Tool Patient Rights Direct Impact Standards List Chapter Captain Checklist Benefits ofThe Chapter Leader's Guide to Patient Rights: Keys to creating a culture of providing patient care, treatment, and services in a way that is collaborative with the individual patient Tips and suggestions for developing and implementing policies for selected elements of performance Guidance on communication techniques to inform patients of their individual rights and responsibilities Tools for proper delegation of roles and responsibilities to appropriate staff A responsibility checklist for chapter leaders to ensure compliance with patient rights standards What's inside: Interpretation of the newly revised Joint Commission patient-centered communication standard Simplified explanation of the requirements under the patient rights chapter Strategies to help patients participate in their own care decisions Description of informed consent, who participates and how to gain it from patients in a compliant way Easy-to-implement services your organization can provide for patients to inform them of their rights Table of Contents Part I: Patient Rights in the Organization The Rights and Responsibilities of the Individual How Does this Chapter Affect the Organization as a Whole? What is Its Impact on Leadership and Administration? Who Owns the Requirements of this Chapter? Part II: Communication and Impact of Patient Rights Getting Organized Duties of the Chapter Captain Communication to Physicians and Staff Communication to Patients The Impact of this Chapter Part III: Implementing Patient Rights Designing and Implementing Policies The Patient Handbook The Medical Staff Other Caregivers, Nurses, and Staff The Board and Senior Leadership Tracers and Chart Reviews Impact on Patient Care Who will benefit? CPHQ, CSHA, accreditation coordinators, accreditation specialists, survey coordinators, Joint Commission survey coordinators Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.
The Chapter Leader's Guide to Medication Management: Practical Insight on Joint Commission Standards Robert L. Manniello, MD, MS, MBA Quick, concise standard explanations for Medication Management chapter leaders The Chapter Leader's Guide to Medication Management breaks down the Joint Commission's medication management requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Benefits of The Chapter Leader's Guide to Medication Management: Optimize survey readiness with a complete breakdown of the medication management standards Educate everyone from bedside staff to leadership about the impact of medication management compliance Communicate updated medication management requirements in the most effective manner Build a high-functioning interdisciplinary team to ensure Medication Management compliance What's inside: A complete breakdown of the key standards your chapter leaders need to understand to optimize survey readiness An examination of how Medication Management affects staff from leadership to bedside staff within all departments of your organization Evidence demonstrating the critical role that communication plays in assuring the best compliance with Medication Management standards Tools to identify the best people to help keep Medication Management requirements in compliance at your facility Table of Contents Part I: Medication Management Standards: The High-Level Overview How does this chapter effect the organization as a whole? What is its impact on leadership and administration? Who owns the requirements of this chapter? Part II: the 96 Hour Principal Hospitals staff Medical staff and allied professionals Pharmacy staff Figure 2.1: Pharmacist Job Description Nursing staff Part III: Implementation of Medication Management Standards Handling of Selection and procurement standards Storage of medications Principles and Procedures Ordering and transcribing Evaluation Figure 3.1: High Risk and High Alert Medications Figure 3.2: Look-Alike/Sound-Alike Medications Figure 3.3a: Hospital Formulary Figure 3.3b: Black Box Warning, Handling of Figure 3.4a: Medication Administration Figure 3.4b: Medication Administration: Care of Patients Figure 3.4c: Sample Medication Storage Policy Figure 3.5: Patient Self-Administered Medications Figure 3.6: Medication Ordering Figure 3.7: Patient Information Minimum for Pharmacist Review Preparing and Dispensing Figure 3.8: Dispensing of Medications Administration Figure 3.9: Investigational Medications Monitoring Figure 3.10: Adverse Drug Reactions, Reporting of Summary statement Who will benefit? Accreditation coordinator, accreditation specialist, survey coordinator, Joint Commission survey coordinator, medication management chapter leader, pharmacy director, and pharmacy coordinator Earn Continuing Education CreditsNational Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.