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Perched on an island off the shores of Cornwall, England, the soaring castle of St. Michael’s Mount has been home to the St. Aubyn family since 1647. For nearly thirty years, Stanley Ager, one of the most esteemed butlers of the twentieth century, ensured that St. Michael’s Mount was an impeccable place to live and a gracious and welcoming one for guests to visit. Revered by everyone from royalty to the estate staff, Stanley Ager considered it his calling to run a home gracefully and efficiently. Several of the men whom he trained at St. Michael’s Mount went on to serve in the Royal Household at Buckingham Palace and at British embassies throughout the world. But you don’t need a manor to benefit from Ager’s wisdom on homekeeping. This carefully detailed, charmingly illustrated, eminently useful volume offers important insights and techniques, including how to: Wipe a glass—or a chandelier—until it sparkles *** Fold napkins precisely—in six different ways *** Polish furniture—or silver—to a mirror finish *** Lay a beautiful table and serve a meal impeccably *** Brush, buff, and maintain any manner of clothes and footwear *** Fold and pack for a trip—for business or pleasure *** Select and pour wine *** Stage “impromptu” romantic picnics *** And, among other graces, open a door soundlessly, roll an umbrella perfectly, and iron a newspaper
Everyone's favourite butler is back! Get your home spic and span with Charles MacPherson's expert tips and tricks for everything from polishing silverware to organizing the garage. After over 30 years as a professional butler and household manager, Charles MacPherson knows a thing or two about keeping a home clean and organized. He has poured his vast knowledge and expertise into this pocket-sized volume, perfect for easy day-to-day reference or to guide your next marathon cleaning session. Everything you need to know is here. With step-by-step instructions for cleaning, organizing, and maintaining every room in your home, The Pocket Butler's Guide to Housekeeping comprises information-packed chapters on cleaning, laundry, organization, and more. Wondering how to tackle a fresh stain? Looking for recipes for natural and gentle cleaning products? Want to finally master those crisp hospital corners for making your bed? Look no further than this definitive cleaning caddy companion. With handy checklists for daily, weekly, monthly, and annual cleaning; a complete guide to laundry symbols and fabric types; advice for hosting guests; and even tips for dealing with pests, damage, and long-term maintenance, this is a volume no home should be without.
Revised and updated paperback edition of the national bestseller (now in its fifth printing), and "definitive guide to the art of living well" (Charlotte Empey, editor-in-chief of Metro), including a new foreword by Debbie Travis and updated sections on business etiquette and everyday entertaining. Widely considered a world expert in butlering, Charles MacPherson lays out the essentials of household management in this wonderfully illustrated style, entertainment and etiquette guide. For anyone who rents or owns--be it a small urban condo or a lavish country estate--The Butler Speaks has everything you need to simplify, organize and care for your home. Charles the Butler believes that entertaining guests and managing your home should be easy, unstuffy and stress-free. In this comprehensive volume, Charles shares modern etiquette and style tips, all geared to making you more comfortable in social situations both within the home and the workplace. He covers a wide range of topics, from cooking and cleaning, to manners, menus and text messaging etiquette. You will learn how to properly present a business card, make polite dinner conversation, create a perfect cheese plate, set a table and pull off a flawless party--all with the flair, charm and unpretentious grace of a butler. And for fans of Downton Abbey and anyone curious about the history of the service industry, Charles also offers a glimpse into the manor homes of yesteryear, revealing what life was like for the privileged "upstairs" class and for the servants working downstairs. No matter what size home you have, The Butler Speaks is a simple and essential guide to living tastefully and gracefully.
Who better to ensure the nation's table manners come up to scratch than an English butler with over 10 years' experience? With the revival in good manners, etiquette, spelling and grammar, this is a timely book on table manners and dining etiquette to ensure grace at the table at all times. Covers all aspects of eating etiquette from napkin folding, cutlery, glasses, bread rolls (never use a knife!) and silver service to how to eat soup, spaghetti, escargots and artichokes and open a bottle of champagne. With diagrams for those tricky table placements and eating actions and a range of tips and hints, the book is the last word on how to eat. It will ensure that you and your family never let the side down whatever the company you keep while dining.
The household staff of Downton Abbey carry out their duties with effortless dignity, finesse and pride. Yet how do they know how exactly to lay the table, when to leave the room to give Lord and Lady Grantham their privacy, how to care for Lady Mary's furs and which uniform to wear when? This recently recovered and fascinating staff handbook answers all of these questions and more. Covering all the main positions of the Downton household - footman, lady's maid, housekeeper, groundsman and more - and with a general introduction for new members of staff from Carson the Butler, this book tells you everything you need to know about working below stairs in the grand estate of Downton Abbey.
Country houses were reliant on an intricate hierarchy of servants, each of whom provided an essential skill. Up and Down Stairs brings to life this hierarchy and shows how large numbers of people lived together under strict segregation and how sometimes this segregation was broken, as with the famous marriage of a squire to his dairymaid at Uppark. Jeremy Musson captures the voices of the servants who ran these vast houses, and made them work. From unpublished memoirs to letters, wages, newspaper articles, he pieces together their daily lives from the Middle Ages through to the twentieth century. The story of domestic servants is inseparable from the story of the country house as an icon of power, civilisation and luxury. This is particularly true with the great estates such as Chatsworth, Hatfield, Burghley and Wilton. Jeremy Musson looks at how these grand houses were, for centuries, admired and imitated around the world.
'Hugely enjoyable' - Kathryn Hughes, Guardian Glorious ... Full of eyebrow-raising and laughter-inducing vignettes' - Daily Telegraph Servants is the social history of the last century through the eyes of those who served. From the butler, the footman, the maid and the cook of 1900 to the au pairs, cleaners and childminders who took their place seventy years later, a previously unheard class offers a fresh perspective on a dramatic century. Here, the voices of servants and domestic staff are at last brought to life: their daily household routines, attitudes towards their employers, and to each other, throw into sharp and intimate relief the period of feverish social change through which they lived. Sweeping in its scope, extensively researched and brilliantly observed, Servants is an original and fascinating portrait of twentieth-century Britain; an authoritative history that will change and challenge the way we look at society.
Great Food Jobs 2: Ideas and Inspirations for Your Job Hunt, ?winner of the the 2013 Gourmand Special Award of the Jury, is an almanac of eminently useful career guidance mixed with tasty bites of utterly useless gastronomical nonsense, including weird sushi combinations and odd names of bakeries such as “Nice Buns.” A companion to the award-winning Food Jobs: 150 Great Jobs for Culinary Students, Career Changers and Food Lovers, this second volume describes an abundance of careers in the food industry in and out of the kitchen. In an era of ‘txt msgs,’ Chalmers’ Great Food Jobs 2 is refreshingly erudite, urbane, wry, witty,and consummately British. This sparkling, extraordinary compendium will astonish and amuse, inform and make you laugh out loud!