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Management development guide on basic supervisory management - covers planning, communication, teaching methods, delegation, discipline, administering a grievance programme, wages to improve efficiency, etc.
Through five editions since its first release in 1959, What Every Supervisor Should Know has effectively responded to the changing needs of supervisors, and it remains the standard in the field of supervision. Now in a new edition, this classic guide to handling the day-to-day problems that supervisors face is: more current than ever-two new chapters cover the environment and innovation, this latest edition also treats such timely issues as computer surveillance and job competency guidelines; more personalized than ever-the new Personal Development Portfolio offers convenient checklists and sound guidelines on planning careers, managing time and coping with stress; leaner, meaner, and easier to use-the format is modular, and each chapter features three or more case studies, chapter-end reviews, and lots of easily referenced lists, tables, and charts. It's the best reference available for supervisors just starting out as well as for seasoned managers who need to freshen up on the basics or update their skills.
Contents: The Supervisor and Supervisory Role, The Development of Supervision, The Supervisor s Job and Supervisory Training, Supervisory Decision Making and Employee Participation, Principles and Practice of Supervisory Management, Communication for Supervisors, What Every Supervisor Should Know, Initiating Upward: The Supervisor Faces the Boss.
Long considered the standard in its field, the sixth edition of this practical, point-by-point guide to every major supervisory issue is now available in paperback. It contains new discussions of such timely topics as the ways in which recent environmental trends and innovations affect productivity . . . the impact of competency guidelines, computer surveillance, and expanding employee rights . . . and more. 30 line drawings.
A contemporary survival guide for future managers, this #1 “how-to” book on supervision explores the basic principles of management–planning, organizing, staffing, leading, and controlling people and operations–with a strong emphasis on their application to real on-the-job situations.Avoiding confusing jargon, it talks to learners one supervisor to another–discussing the specific tools of supervision in detail (explaining which tool is right for each task), and focusing on the development of strong interpersonal skills and on supervising a diverse workforce and teams. It comes completely updated with new examples and fresh insight into a variety of dynamic issues affecting management today. Examples are taken from well-known U.S. and international companies such as General Electric, Honda America, Harley-Davidson, Motorola, GM, Bell South, and Merrill Lynch.For anyone contemplating a career in management.
After 33 years in the fire service, with 20 of those being responsible for others, Mike Kraus felt the obligation to pass the lessons he learned on to those who would follow in his footsteps. His motivation comes from the fact that the vast majority of what he learned about supervision, management, and leadership, was though his own experience, research, or observations - both good and bad - of others. Mike shares what he had to learn from the school of hard knocks. If he didn’t learn it, experience it, or practice it himself, he doesn’t share it. His purpose for writing this book is to give new and future bosses the foundation they need to be successful in their jobs, and to give present bosses the information they need to become more effective. His sincere desire is to inspire readers to be the best Supervisor, Manager, and Leader they can be, resulting in their organizations becoming more productive and successful.
The International Foundation for Protection Officers (IFPO) has for many years provided materials to support its certification programs. The current edition of this book is being used as the core text for the Security Supervision and Management Training/Certified in Security Supervision and Management (CSSM) Program at IFPO. The CSSM was designed in 1988 to meet the needs of the security supervisor or senior protection officer. The book has enjoyed tremendous acceptance and success in the past, and the changes in this third edition, vetted by IFPO, make it still more current and relevant. Updates include 14 new chapters, 3 completely revised chapters, "Student Performance Objectives" in each chapter, and added information on related resources (both print and online). Completion of the Security Supervision and Management Program is the initial step toward the Certified in Security Supervision and Management (CSSM) designation Over 40 experienced security professionals contribute chapters in their area of specialty Revised throughout, and completely updated with 14 new chapters on topics such as Leadership, Homeland Security, Strategic Planning and Management, Budget Planning, Career Planning, and much more Quizzes at the end of each chapter allow for self testing or enhanced classroom work