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In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
NATIONAL BESTSELLER We all know the system isn’t working. Our governments are corrupt and the opposing parties pointlessly similar. Our culture is filled with vacuity and pap, and we are told there’s nothing we can do: “It’s just the way things are.” In this book, Russell Brand hilariously lacerates the straw men and paper tigers of our conformist times and presents, with the help of experts as diverse as Thomas Piketty and George Orwell, a vision for a fairer, sexier society that’s fun and inclusive. You have been lied to, told there’s no alternative, no choice, and that you don’t deserve any better. Brand destroys this illusory facade as amusingly and deftly as he annihilates Morning Joe anchors, Fox News fascists, and BBC stalwarts. This book makes revolution not only possible but inevitable and fun.
Demystifying AI in Audiobook Production: The Guide to Affordable, High-Quality Narration Dive into the fascinating world of audiobooks and artificial intelligence with our groundbreaking guide, "The Audiobook Revolution: Harnessing AI for Cheap, Fast, and Exceptional Narration." This comprehensive book takes you through the seismic shift occurring in the audiobook industry due to the advent of AI. Explore the audiobook boom and why AI plays an increasingly central role. Delve into the evolution of AI in audio technology, its benefits, and the advanced features it brings to audiobook narration. Get to grips with the text-to-speech engines and other tools integral to AI narration. Master the art and science of AI narration. Learn how to prepare your text for AI narration, choose the right AI voice, or even clone your own voice for a personalized touch. With hands-on guidance, ensure consistency and quality in AI narration for an exceptional listening experience. Discover the benefits of AI in terms of cost and time efficiencies, backed by real-life case studies. Navigate the audiobook distribution landscape, from understanding major retailers to strategies for multi-retailer distribution and revenue considerations. Boost your marketing with effective strategies tailored to audiobooks and leverage the unique AI angle. Learn how to maximize exposure across retailers to reach more listeners and increase sales. Finally, take a glimpse into the future of AI and audiobooks. Discover emerging trends, potential challenges, and the continuing revolution in the audiobook industry. Unleash the potential of AI in your audiobook projects. Whether you're a writer, publisher, or tech enthusiast, "The Audiobook Revolution" is your indispensable guide to the exciting fusion of technology and storytelling. Join the revolution today!
Struggling to adapt within her newly blended family in 1964 Mississippi, young Sunny witnesses increasingly scary community agitation when activists from the North arrive in town to help register African-Americans to vote.
On Thursday, December 16, 1773, an estimated seven dozen men, many dressed as Indians, dumped roughly £10,000 worth of tea in Boston Harbor. Whatever their motives at the time, they unleashed a social, political, and economic firestorm that would culminate in the Declaration of Independence two-and-a-half years later. The Boston Tea Party provoked a reign of terror in Boston and other American cities as tea parties erupted up and down the colonies. The turmoil stripped tens of thousands of their homes and property, and nearly 100,000 left forever in what was history's largest exodus of Americans from America. Nonetheless, John Adams called the Boston Tea Party nothing short of "magnificent," saying that "it must have important consequences." Combining stellar scholarship with action-packed history, Harlow Giles Unger reveals the truth behind the legendary event and examines its lasting consequence--the spawning of a new, independent nation.
Joseph Plumb Martin (1760 – 1850) was a soldier in the Continental Army and Connecticut Militia during the American Revolutionary War, holding the rank of private for most of the war. His published narrative of his experiences has become a valuable resource for historians in understanding the conditions of a common soldier of that era, as well as the battles in which Martin participated. "My intention is to give a succinct account of some of my adventures, dangers and sufferings during my several campaigns in the revolutionary army." Contents: Campaign of 1776. Campaign of 1777. Campaign of 1778. Campaign of 1779. Campaign of 1780. Campaign of 1781. Campaign of 1782. Campaign of 1783.
Bestselling author Lauren Tarshis tackles the American Revolution in this latest installment of the groundbreaking, New York Times bestselling I Survived series. Bestselling author Lauren Tarshis tackles the American Revolution in this latest installment of the groundbreaking, New York Times bestselling I Survived series. British soldiers were everywhere. There was no escape. Nathaniel Fox never imagined he'd find himself in the middle of a blood-soaked battlefield, fighting for his life. He was only eleven years old! He'd barely paid attention to the troubles between America and England. How could he, while being worked to the bone by his cruel uncle, Uriah Storch? But when his uncle's rage forces him to flee the only home he knows, Nate is suddenly propelled toward a thrilling and dangerous journey into the heart of the Revolutionary War. He finds himself in New York City on the brink of what will be the biggest battle yet.
Picking up where The Roman, the Twelve, and the King left off, with the 1743 London premiere of Handel s Messiah, the Order of the Seven animal team must split up for their next mission: the birth of a new nation. Team leader Gillamon tells them, Each of us will be witness to a unique point in history because of a unique generation of world leaders. Most of them are just children now, or have not yet even been born. Take note of how important one generation of children can be. Marvel at each child and the power they have to change the history of the world for the good of all. Liz, Max, Nigel and Clarie sail for the colony of Virginia to deliver a letter that will impact Liz s assigned human: Patrick Henry. Liz must help young Patrick find his true purpose in life to become the Voice of the Revolution. She begins her quest when he is a seven year-old boy who cares more about fishing and exploring the forest in Virginia than about school. Her task will take time, as Patrick Henry will fail at everything he tries. Liz eventually leads Patrick to take up law, and finally accomplishes her mission when he finds his powerful voice in a courtroom. Little does Patrick Henry or the colony of Virginia know that his voice will set the ball of the American Revolution in motion. Henry will be the only one bold enough to first speak out against the tyrannical King of England, calling for the colonies to rise up and fight for independence. Liberty or death becomes the battle cry to unite thirteen solitary colonies as one nation under God to fight the mighty British lion. Meanwhile, Max must see to the protection of young George Washington, who inadvertently starts the French and Indian War. The enemy will mount continual assaults on Washington, from enemy snipers to treasonous members of his military staff. If he is lost, all is lost. Nigel goes on a high-flying kite assignment with Benjamin Franklin to ensure the success of an experiment that will impact the outcome of the war in ways no one could imagine. Al remains in London to live in the royal palace, gathering intelligence right under the nose of King George III. The simple-minded cat will be responsible for delivering some Common Sense to America. Clarie is assigned to the richest orphan in France, the young Marquis de Lafayette, who is crucial to the entire quest for Independence. If he doesn t make it to America, the Declaration of Independence will lead not to liberty, but to death for America"
In Rise to Rebellion, bestselling author Jeff Shaara captured the origins of the American Revolution as brilliantly as he depicted the Civil War in Gods and Generals and The Last Full Measure. Now he continues the amazing saga of how thirteen colonies became a nation, taking the conflict from kingdom and courtroom to the bold and bloody battlefields of war. It was never a war in which the outcome was obvious. Despite their spirit and stamina, the colonists were outmanned and outfought by the brazen British army. General George Washington found his troops trounced in the battles of Brooklyn and Manhattan and retreated toward Pennsylvania. With the future of the colonies at its lowest ebb, Washington made his most fateful decision: to cross the Delaware River and attack the enemy. The stunning victory at Trenton began a saga of victory and defeat that concluded with the British surrender at Yorktown, a moment that changed the history of the world. The despair and triumph of America’s first great army is conveyed in scenes as powerful as any Shaara has written, a story told from the points of view of some of the most memorable characters in American history. There is George Washington, the charismatic leader who held his army together to achieve an unlikely victory; Charles Cornwallis, the no-nonsense British general, more than a match for his colonial counterpart; Nathaniel Greene, who rose from obscurity to become the finest battlefield commander in Washington’s army; The Marquis de Lafayette, the young Frenchman who brought a soldier’s passion to America; and Benjamin Franklin, a brilliant man of science and philosophy who became the finest statesman of his day. From Nathan Hale to Benedict Arnold, William Howe to “Light Horse” Harry Lee, from Trenton and Valley Forge, Brandywine and Yorktown, the American Revolution’s most immortal characters and poignant moments are brought to life in remarkable Shaara style. Yet, The Glorious Cause is more than just a story of the legendary six-year struggle. It is a tribute to an amazing people who turned ideas into action and fought to declare themselves free. Above all, it is a riveting novel that both expands and surpasses its beloved author’s best work.