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This book presents a comprehensive toolkit of the most important topics facing organizations today including managing change, launching organizational initiatives, facilitating teams, goal setting and planning, creative problem solving, building cooperation and trust, and team development.
Individuals, teams and organizations make decisions everyday intended to improve performance. But, too often, they rush into finding the solution before defining the problem. This book contains seven self-assessments designed to help you define the issue of "what to accomplish" before deciding "how to accomplish it." With these seven assessments, you can collect, analyze and interpret the data necessary to confirm your suspicions before making recommendations. Do you feel there is neglect of the strategic planning process in your organization? Is it time to move into E-learning? Does your corporate culture require change? Avoid jumping to conclusions - gather the facts first and be sure you are headed where you want to end up before selecting how to get there. In nine chapters, the authors present seven self-assessments: Strategic Thinking and Planning; Needs Assessment and Your Organization; Corporate Culture and Your Organization; Evaluation and Your Organization; Performance Improvement Competencies; Performance Motivation to Change; Organizational Readiness for E-learning. Each instrument uses a unique dual response - "what is" and "what should be" - format with performance-related questions. The book includes instructions on how to complete the surveys, decide what the results mean and use the results. Also included is a glossary of terms used that focuses on results and payoffs instead of the process, activities and interventions applied.
This volume presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces made up of employees in health care settings. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance. It will be a resource for medical instructors and students, public health workers, and health administrators interested in team management.
Advanced Topics in Global Information Management is the third in a series of books on advance topics in global information management (GIM). GIM research continues to progress, with some scholars pushing the boundaries of thinking and others challenging the status quo. *Note: This book is part of a new series entitled "Advanced Topics in Global Information Management." This book is Volume Three within this series (Vol. III, 2004).
Critical to the success of any organization is a characteristic called dynamism. Exactly the opposite of anhedonia, or listlessness, dynamism is identified with intensity, enthusiasm, and motivation, qualities that enable people in organizations to get things done. Psychologist Wayne Pace clarifies the meaning of dynamism and its various roles in organizational functioning, provides ways to enhance and measure it, and introduces to human resource professionals a new model of career progression based upon it. Better grounded in scientific principles and data than other books dealing with topics like vitality and enthusiasm and written in a direct, positive, credible, and easy to grasp style, Pace's book covers an unusually wide range of topics--from work systems to language and interpersonal style, to modes of thinking, to mindsets--all of which he sees as dimensions of organizational dynamism and all of which play crucial roles in saving the organization from anhedonia. He makes clear that we cannot design work systems that alone will compel outstanding performance. Instead, we must find ways to release the power of individual workers themselves. His book shows why work systems are so detrimental to enthusiasm and what can be done to reverse their effects. The result is an essential explication for human resource and organizational development specialists and an enlightening introduction for top management everywhere. Pace develops his ideas from a theory of credibility consisting of three dimensions: expertise or competence, trust or confidence, and dynamism or enthusiasm. Focusing his attention on the latter, he explores the underlying mindsets that affect decisions to devote energy to work. He introduces new practices, such as Altra Teams, E-prime language, and Natural Work Goals and explores the mental sets and perceptions that workers have, things that affect the amount of energy, enthusiasm, and vigor they can devote to doing their work. He goes on to explain four work perceptions--performance, opportunity, fulfillment, and expectations or aspirations--which he identifies as basic to the way modern workers approach their tasks. Not only does his book offer a theory and explanation of dynamism, but it also provides concrete instruments to measure it and how well it is developing in your own organization. He then introduces the concepts of organizational learning and learning organizations, and closes with a chapter containing incidents, cases, and personal reports that show how other organizations actually can--and do--release dynamism in their own work settings.
While the vast majority of providers never intend to commit fraud or file false claims, complex procedures, changing regulations, and evolving technology make it nearly impossible to avoid billing errors. For example, if you play by HIPAA’s rules, a physician is a provider; however, Medicare requires that the same physician must be referred to as a supplier. Even more troubling is the need to alter claims to meet specific requirements that may conflict with national standards. Far from being a benign issue, differing guidelines can lead to false claims with financial and even criminal implications. Compliance for Coding, Billing & Reimbursement, Second Edition: A Systematic Approach to Developing a Comprehensive Program provides an organized way to deal with the complex coding, billing, and reimbursement (CBR) processes that seem to force providers to choose between being paid and being compliant. Fully revised to account for recent changes and evolving terminology, this unique and accessible resource covers statutorily based programs and contract-based relationships, as well as ways to efficiently handle those situations that do not involve formal relationships. Based on 25 years of direct client consultation and drawing on teaching techniques developed in highly successful workshops, Duane Abbey offers a logical approach to CBR compliance. Designed to facilitate efficient reimbursements that don’t run afoul of laws and regulations, this resource – Addresses the seven key elements promulgated by the OIG for any compliance program Discusses numerous types of compliance issues for all type of healthcare providers Offers access to online resources that provide continually updated information Cuts through the morass of terminology and acronyms with a comprehensive glossary Includes downloadable resources packed with regulations and information In addition to offering salient information illustrated by case studies, Dr, Abbey provides healthcare providers and administrators, as well as consultants and attorneys, with the mindset and attitude required to meet this very real challenge with savvy, humor, and perseverance.