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The aim of this book is to bring together research on telephone conversations in different languages, to compare and contrast people's methods of handling telephone conversational tasks indifferent communities, and to explore the relationship between telephone conversational practice and cultural settings.
This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
Many world economies and cultures are in the throes of mergers into the dreamt global village. Technology with it’s many euphemisms such as: the “information super highway,” a “period of hyper-change,” “cyber universe,” “digital revolution and renaissance,” etc., are changing the lives of many. Africa, as the author of this book – an experienced and prolific development specialist explains, was only two decades ago classified as a backwater with the presumed characteristic failure of: unstable governance systems, antiquarian agricultural infrastructures, commodity virility for lack of value addition, and low export earnings. Now at the forefront with close to a billion mostly youthful labor and skills markets, its telecommunication networks and economies including start-up digital companies have gone global. From South Africa with the pessimism that greeted post-Apartheid period has come the multinational, Mobile Telecommunication Network (MTN) whose impact on all aspects of development in Africa, the Middle East and Asia is phenomenal. By 2018, MTN controlled a substantial share of the three hundred million market subscriptions in Sub Saharan Africa, the highest growth region in the world. In Ghana, which is the focus of this book, is about how the MTN Group at one time under the chairmanship of Cyril Ramaphosa, later President of South Africa, entered West Africa to lead the market in Ghana. With a largely homegrown skills bank, a new generation is using this technology to grow the country’s economic trajectory in the form of rural agriculture and coastal or blue economies. From cottage industries to mobile financial services and capital markets, the provision of African development via technology influenced solutions and apps to demonstrate how corporate philanthropy is built into venture enterprise.
An engaging look at how technology is undermining our creativity and relationships and how face-to-face conversation can help us get it back.