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In the basic-needs approach to development, the function of target setting is to raise minimum levels of basic-needs satisfaction in specific fields and, where possible, to avoid widening the gap between rich and poor. Conversely, the satisfaction of basic needs through government services implies the setting of targets by which policy may be oriented and performance may be measured. In this book the authors concentrate on four major sectors of activity in government services-health, education, housing and transport-and, by analysing the operations involved in these sectors, discuss relevant a.
Originally published in 1984. The diverse problems suffered by the urban poor in Asia and the means by which their welfare levels can be raised are investigated comprehensively in this study. All chapters, written by specialists, deal with a particular subject but the general theme remains that the factors causing urban poverty and low income levels are interconnected and transmitted from one generation to another. It is intended that this study will lead to discussion of the problems involved in providing services for the urban poor and result in the increased responsiveness of urban management. This title will be of interest to students of urban and development studies.
This resource provides an action plan for understanding what a student knows and how to build from it. It shows teachers how to integrate formative assessment, student metacognition, and motivational strategies to make goal setting an integral instructional strategy. It weaves research and case studies with practical strategies to demonstrate how goal setting, with clear learning intentions and scaffolded teacher support, can lead to high learning growth and student agency.
A quarterly journal of excerpts, summaries and reprints of current materials on economic and social development.
Companies are no longer in the business of selling products and services - they are selling experiences. Most decision makers in medium and large size companies however are far removed from their customers. In The 5 Stepping Stones to Customer Centricity, award-winning Customer Experience professional Koert Breebaart takes us through a unique framework for enterprises to realize customer value in a limited timeframe. The book provides us, the Customer Champions, with a balanced understanding of the most important aspects of Customer Experience Management, a practical guide to set companywide customer targets and examples, illustrations and war stories from different industries on how the concepts are applied.
Growth and development are born out of setting goals and therefore the continual success of an organization is all about achieving them. Goals, targets and objectives are the ideal ways to stretch individuals and realize the potential of the group at large.
This reference book provides a core list of publications in the labour field covering both reference materials and selected ILO publications in English. It covers employment training, labour relations, labour administration, working conditions and environment, social security, promotion of equality and workers' education.