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The book discusses subjective ratings of quality and preference of unknown voices and dialog partners – their likability, for example. Human natural and artificial voices are studied in passive listening and interactive scenarios. In this book, the background, state of research, and contributions to the assessment and prediction of talker quality that is constituted in voice perception and in dialog are presented. Starting from theories and empirical findings from human interaction, major results and approaches are transferred to the domain of human-computer interaction (HCI). The main objective of this book is to contribute to the evaluation of spoken interaction in humans and between humans and computers, and in particular to the quality subsequently attributed to the speaking system or person based on the listening and interactive experience. Provides a comprehensive overview of research in evaluation of speakers and dialog partners; Presents recent results on the relevance of a first passive and interactive impression; Includes human and HCI evaluation results from a communicative perspective.
This book serves as an introduction to HMC as a specific area of study within communication and to the research possibilities of HMC. The research presented here focuses on people's interactions with multiple technologies used within different contexts from a variety of epistemological and methodological approaches.
Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics
Science fiction has long been populated with conversational computers and robots. Now, speech synthesis and recognition have matured to where a wide range of real-world applicationsâ€"from serving people with disabilities to boosting the nation's competitivenessâ€"are within our grasp. Voice Communication Between Humans and Machines takes the first interdisciplinary look at what we know about voice processing, where our technologies stand, and what the future may hold for this fascinating field. The volume integrates theoretical, technical, and practical views from world-class experts at leading research centers around the world, reporting on the scientific bases behind human-machine voice communication, the state of the art in computerization, and progress in user friendliness. It offers an up-to-date treatment of technological progress in key areas: speech synthesis, speech recognition, and natural language understanding. The book also explores the emergence of the voice processing industry and specific opportunities in telecommunications and other businesses, in military and government operations, and in assistance for the disabled. It outlines, as well, practical issues and research questions that must be resolved if machines are to become fellow problem-solvers along with humans. Voice Communication Between Humans and Machines provides a comprehensive understanding of the field of voice processing for engineers, researchers, and business executives, as well as speech and hearing specialists, advocates for people with disabilities, faculty and students, and interested individuals.
This book systematically addresses the quantification of quality aspects of multimodal interactive systems. The conceptual structure is based on a schematic view on human-computer interaction where the user interacts with the system and perceives it via input and output interfaces. Thus, aspects of multimodal interaction are analyzed first, followed by a discussion of the evaluation of output and input and concluding with a view on the evaluation of a complete system.
Communication Acoustics deals with the fundamentals of those areas of acoustics which are related to modern communication technologies. Due to the advent of digital signal processing and recording in acoustics, these areas have enjoyed an enormous upswing during the last 4 decades. The book chapters represent review articles covering the most relevant areas of the field. They are written with the goal of providing students with comprehensive introductions. Further they offer a supply of numerous references to the relevant literature. Besides its usefulness as a textbook, this will make the book a source of valuable information for those who want to improve or refresh their knowledge in the field of communication acoustics – and to work their way deeper into it. Due to its interdisciplinary character Communication Acoustics is bound to attract readers from many different areas, such as: acoustics, cognitive science, speech science, and communication technology.
The 13th International Conference on Human–Computer Interaction, HCI Inter- tional 2009, was held in San Diego, California, USA, July 19–24, 2009, jointly with the Symposium on Human Interface (Japan) 2009, the 8th International Conference on Engineering Psychology and Cognitive Ergonomics, the 5th International Conference on Universal Access in Human–Computer Interaction, the Third International Conf- ence on Virtual and Mixed Reality, the Third International Conference on Internati- alization, Design and Global Development, the Third International Conference on Online Communities and Social Computing, the 5th International Conference on Augmented Cognition, the Second International Conference on Digital Human Mod- ing, and the First International Conference on Human Centered Design. A total of 4,348 individuals from academia, research institutes, industry and g- ernmental agencies from 73 countries submitted contributions, and 1,397 papers that were judged to be of high scientific quality were included in the program. These papers address the latest research and development efforts and highlight the human aspects of the design and use of computing systems. The papers accepted for presen- tion thoroughly cover the entire field of human–computer interaction, addressing major advances in the knowledge and effective use of computers in a variety of app- cation areas.
Der Begriff der Qualität und der Gebrauchstauglichkeit hat in der Informations- und Kommunikationstechnik sowie der Informatik eine herausragende Bedeutung. Der Autor führt in diese Thematik ein, indem er zunächst die Fachbegriffe und die Grundlagen der Psychophysik und Psychometrie erläutert. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit wird anhand von Beispielen veranschaulicht, u. a. für Sprach- und multimodale Dialogsysteme.
The SAGE Handbook of Human-Machine Communication has been designed to serve as the touchstone text for researchers and scholars engaging in new research in this fast-developing field. Chapters provide a comprehensive grounding of the history, methods, debates and theories that contribute to the study of human-machine communication. Further to this, the Handbook provides a point of departure for theorizing interactions between people and technologies that are functioning in the role of communicators, and for considering the theoretical and methodological implications of machines performing traditionally ‘human’ roles. This makes the Handbook the first of its kind, and a valuable resource for students and scholars across areas such as communication, media and information studies, and computer science, as well as for practitioners, engineers and researchers interested in the foundational elements of this emerging field. Part 1: Histories and Trajectories Part 2: Approaches and Methods Part 3: Concepts and Contexts Part 4: Technologies and Applications
The practical task of building a talking robot requires a theory of how natural language communication works. Conversely, the best way to computationally verify a theory of natural language communication is to demonstrate its functioning concretely in the form of a talking robot, the epitome of human–machine communication. To build an actual robot requires hardware that provides appropriate recognition and action interfaces, and because such hardware is hard to develop the approach in this book is theoretical: the author presents an artificial cognitive agent with language as a software system called database semantics (DBS). Because a theoretical approach does not have to deal with the technical difficulties of hardware engineering there is no reason to simplify the system – instead the software components of DBS aim at completeness of function and of data coverage in word form recognition, syntactic–semantic interpretation and inferencing, leaving the procedural implementation of elementary concepts for later. In this book the author first examines the universals of natural language and explains the Database Semantics approach. Then in Part I he examines the following natural language communication issues: using external surfaces; the cycle of natural language communication; memory structure; autonomous control; and learning. In Part II he analyzes the coding of content according to the aspects: semantic relations of structure; simultaneous amalgamation of content; graph-theoretical considerations; computing perspective in dialogue; and computing perspective in text. The book ends with a concluding chapter, a bibliography and an index. The book will be of value to researchers, graduate students and engineers in the areas of artificial intelligence and robotics, in particular those who deal with natural language processing.