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Packed with invaluable advice for a planned or unexpected hospital stay, it arms consumers with the tools to manage the dangerous pitfalls and medical minefields of hospitalization. A People's Medical Society Book.
An introduction to the world of hospitals and illness, addressing questions and feelings faced by sick children.
The hospital has lots of doctors and nurses who help you when you visit them. Do you know what they do? Learn more about how the hospital takes care of you!
Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals--both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees. The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 1⁄2 principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community.
NEW YORK TIMES BESTSELLER • The award-winning book that inspired an Apple Original series from Apple TV+ • A landmark investigation of patient deaths at a New Orleans hospital ravaged by Hurricane Katrina—and the suspenseful portrayal of the quest for truth and justice—from a Pulitzer Prize–winning physician and reporter “An amazing tale, as inexorable as a Greek tragedy and as gripping as a whodunit.”—Dallas Morning News After Hurricane Katrina struck and power failed, amid rising floodwaters and heat, exhausted staff at Memorial Medical Center designated certain patients last for rescue. Months later, a doctor and two nurses were arrested and accused of injecting some of those patients with life-ending drugs. Five Days at Memorial, the culmination of six years of reporting by Pulitzer Prize winner Sheri Fink, unspools the mystery, bringing us inside a hospital fighting for its life and into the most charged questions in health care: which patients should be prioritized, and can health care professionals ever be excused for hastening death? Transforming our understanding of human nature in crisis, Five Days at Memorial exposes the hidden dilemmas of end-of-life care and reveals how ill-prepared we are for large-scale disasters—and how we can do better. ONE OF THE TEN BEST BOOKS OF THE YEAR: The New York Times Book Review • ONE OF THE BEST BOOKS OF THE YEAR: Chicago Tribune, Seattle Times, Entertainment Weekly, Christian Science Monitor, Kansas City Star WINNER: National Book Critics Circle Award, J. Anthony Lukas Book Prize, PEN/John Kenneth Galbraith Award, Los Angeles Times Book Prize, Ridenhour Book Prize, American Medical Writers Association Medical Book Award, National Association of Science Writers Science in Society Award
Designed to introduce young children to unfamiliar situations in an amusing and friendly way.
A STEM-rich nonfiction story by Dr. Christle Nwora showing what happens at a hospital all day, following doctors, nurses, and patients—perfect for kids nervous about a trip to the hospital.
The Little Black Book of Hospital Medicine provides practical, concise evidence-based information on the diagnosis and treatment across the spectrum of illness and injury in the hospital setting. This book features a simple, accessible template for each subject, and quick and easy references to the relevant literature. The Little Black Book of Hospital Medicine is a convenient resource offering instant access to vital information and is the ideal resource for today’s hospitalist.
Key Selling Points Haunted Hospital is a paranormal romp of a read where a group of friends get more than they bargained for when playing a game in an abandoned hospital. Think Dungeons & Dragons meets Ghost Hunters. This book features a role playing game called Spirits and Specters. With the popularity of shows like Stranger Things and Riverdale, there has been a huge resurgence of the 1980s role-playing games. The setting is a based on an actual abandoned and supposedly haunted hospital in Edmonton. Marty Chan has many middle-grade titles to his name. He is a tireless presenter and promoter and his humor and hijinks are a hit with audiences. New, enhanced features (dyslexia-friendly font, cream paper, larger trim size) to increase reading accessibility for dyslexic and other striving readers.