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The essential guide for managers and professionals dealing with difficult workplace conversations "Surviving Dreaded Conversations" gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, "Surviving Dreaded Conversations" is packed with practical advice to help professionals get through the rough spots in the workplace.
Not Getting the Results You Want? Probably Because You're Doing It Wrong! You brush your teeth twice a day. You serve red wine at room temperature. You treat stains on whites with bleach. You're doing everything by the book, so it must be fine, right? Wrong! From drinking coffee and tipping at restaurants to riding your bike and treating your hangovers, years of bad advice and common misconceptions have led to a lifetime of erroneous doings. Even the simplest, most common tasks are done incorrectly every day by almost everyone, and chances are - whatever you're doing - you're doing it wrong too. But it's okay. You're Doing It Wrong! will teach you how to do it all right.
A FUTURE FOR THE TAKING… As the last Bloodnamed Warrior left in the former Jade Falcon Occupation Zone, newly-elected Khan Jiyi Chistu has ’Mechs, but no MechWarriors—making it impossible to rebuild his Clan after the disaster on Terra. Meanwhile, despite being riven by the Dominion-wide vote on whether to join the new Star League or not, Star Colonel Emilio Hall’s Ghost Bears have a planet full of talented sibkos ready to graduate. When word of these sibkos reaches Khan Chistu, he hatches a bold plan to take them, eager to rebuild the Jade Falcons. But with Star Colonel Emilio caught up in the politics of the Ghost Bear vote, will he even see Jiyi coming? Or will he lose the sibkos that represent the very future of his Clan? For both men and the Clans they hold dear, these dilemmas become nothing less than a question of survival…
NEW YORK TIMES BESTSELLER • The international bestselling author of the hilarious Discworld series—a writer who’s been compared to Mark Twain and Kurt Vonnegut—introduces the first steam engine into his complex, zany fantasy world. “Everything that makes Pratchett one of the world’s most delightful writers.” —Cory Doctorow, author of Boing Boing Mister Simnel has produced a great clanging monster of a machine that harnesses the power of all the elements—earth, air, fire, and water—and it’s soon drawing astonished crowds. To the consternation of Ankh-Morpork’s formidable Patrician, Lord Vetinari, no one is in charge of this new invention. Who better to take the lead than the man he has already appointed master of the Post Office, the Mint and the Royal Bank? Moist von Lipwig is not a man who enjoys hard work—unless it is dependent on words, which are not very heavy and don’t always need greasing. He does enjoy being alive, however, which makes a new job offer from Vetinari hard to refuse. Moist will have to grapple with gallons of grease, goblins, a controller with a history of throwing employees down the stairs, and some very angry dwarfs if he’s going to stop it all from going off the rails.
Jeff Brazier has experienced bereavement in many forms: In his childhood, helping his two boys through the devastating death of their mother, Jade Goody, witnessing the anguish of his own mum when she lost both of her parents, and hearing the stories of his coaching clients who are coming to terms with loss. No one can be an expert on grief, but within this book Jeff provides support and guidance from someone who has been there. Accessible and hands-on The Grief Survival Guide offers practical advice on everything from preparing for the eventuality of death, managing grief, how best to support family and friends, and moving forward. There is no 'one size fits all' approach so instead Jeff teaches us that the best we can do is understand, cope and survive.
Illness, loss and accidents are among the signposts on lifes journey for most people. For many, despair and tragedy come at some time or another. Angela Morrison has faced more of these challenges than many others. Discover her coping mechanisms as she came to terms with being sexually molested at three and half years of age. Read how, growing up as a politicians daughter in Apartheid South Africa, Angela along, with her family, endured threats , intimidation and a terrorist attack on their home. Come to know how she coped with the violent atmosphere of her politically traumatised homeland. Read of a mothers indomitable love and her will to never give up with a son affl icted with ADDHD and Dyslexia and of her discovery of his drug addiction. Feel the heartache of her family as they bore the emotional and financial burden of many of their staff infected with H.I.V. and helped many of them to survive that unequal battle. Come close to the heart of the agony experienced through the loss of many close family members, the loss of her business, her home and all she owned. So much tragedy in many peoples lives would have been enough to push them over the edge. But not so with Angela. She found that, by losing Religion and gaining a simple relationship with God, she was enabled to rise from the pit of despair and loss. A new life of healing, restoration, peace and happiness was opened to her. Discover how, by clinging to the precious values which flowed from this personal relationship, she found true love a second time, discovering that life truly could begin again at sixty! As you journey with Angela, you will discover her Secrets to Survival. They are practical, often humorous, and encourage the reader to never give up!
Death has been pushed out of life and into a dark and lonely 'morgue'. North American's generally approach the topic of death with fear and denial in hand. When Death Speaks is all about changing the conversation to one of openness and inspiration. When Death Speaks approaches death with compassion, love and frankness, talking openly about death, planning for the inevitable, and supporting family and friends with tools and skills to begin a new type of conversation. The tools, information, and real life stories are all designed to offer a different perspective in dealing with death and loss. The practices offered are designed to use 'smaller deaths' as preparation for the death of our body. When Death Speaks is all about bringing death back to life.
From nationally acclaimed educator and author of "Sex and Sensibility" a guide to raising sexually healthy kids in a world saturated with sexual language and imagery"
Learn Everything You Can From Every Type of Boss Managers come in all varieties, and unfortunately you don't get to choose your preference. Too often, we find ourselves working for people who are tough to work for, difficult to "decode," or brilliant but inaccessible. Managing Your Manager is the answer to dealing with a problematic supervisor. Placing manager "types" into real-world categories--from the Bully, Scientist, and Star to the Geek, Parent, and Con Artist--it provides everything you need to make your work life more satisfying and productive. Managing Your Manager gives you the tools to: Categorize your boss based on telling traits Create a solid working relationship Avoid common pitfalls associated with certain types Become a strong leader based on lessons learned from various bosses Managers of all types can provide invaluable learning experiences that can enhance your career. Managing Your Manager empowers you with the knowledge, skills, and savvy for dealing with any type of boss and excelling in your job.