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The Supervisor's Training Guide provides both the new and experienced supervisor with a practical and efficient way to understand and manage a diverse work force and to organize their time and communication so as to be a reliable contributor to the productivity of their organization. The program was developed from actual experiences of working supervisors and is presented in an interesting and easy to understand manner. It has proven to be successful in developing new supervisors and refining the skills of experienced supervisors for over twenty years and was been published in 2008 to make it available to a wide audience.
Jacket.
How to choose a supervisory style -- How to communicate effectively -- How to manage your time -- How to delegate assignments -- How to achieve goals and improve quality -- How to select, train and evaluate employees -- How to develop employee potential and satisfaction -- How to manage conflict between employees -- How to approach and resolve problems -- How to handle company politics.
Clinical training in psychotherapy is challenging for supervisees, many of whom are unsure how to navigate the supervisory process and effectively build clinical skills and professional competence. This volume, aimed at students and interns, is written in a user-friendly, interactive style with "real life" case examples and reflection activities. The authors describe how to establish effective working relationships with supervisors and understand the evaluation process. Empirically-supported yet highly practical, this book normalizes the anxieties and conflicts that typically arise during supervision and will be welcomed by students and interns at all levels of experience.
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A safe work place takes a coordinated effort on the part of all employees. Senior leaders establish safety-oriented vision and values, middle managers put into effect safety management systems, procedures, and accountability, and frontline employees complete the work as safely as possible. Frontline supervisors have perhaps the most crucial role¿they are the "linchpins" of safety. This book gives supervisors practical tools to improve their safety management and safety leadership.
Being a Supervisor 1.0 is a handbook for first-time and aspiring supervisors, covering information useful in preparing to step into that role and fulfilling the duties of a supervisor on a daily basis. While the primary audience is the first-time supervisor, or aspiring supervisor, the book will also be a useful resource to experienced supervisors looking for help with daily supervisory tasks.
Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for planning and organizing work in every organization—are often undertrained in the skills required to be a successful front-line leader. In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. Other books in the series include Communication Skills Training, Leadership Training, and Coaching Training.
This guidebook will show how supervisors can ensure support staff to deliver quality services for people with disabilities whose quality of life is heavily dependent on how well those services are provided. Supervisors must ensure staff receive necessary training in their job duties, are actively supported to stay motivated to work proficiently and, at times, effectively assisted to improve their work performance. Supervisors have to overcome many challenges to fulfill these critical duties, often involving frequent changes in their staff work force and varying or limited resources. Complicating the job of staff supervisors is a lack of formal training necessary to perform their supervisory duties effectively. When supervisors do receive training in how to supervise staff work performance, the training is not always very useful. The training is frequently too general to equip supervisors with knowledge and skills to affect staff work performance on a routine basis. The training also is commonly based on unproven means of promoting quality staff performance, stemming from current fads or ideology that has little if any hard evidence to support the training content. Over the last five decades, a technology for supervising staff work performance in the human services has been evolving, derived from applied research conducted in many human service agencies. However, most supervisors have not had opportunities to become aware of these evidence-based means of fulfilling their supervisory duties. The purpose of The Supervisor’s Guidebook is to describe the existing evidence-based approach to supervision. Description of the approach is supplemented with practical suggestions based on the authors’ combined experience encompassing over 100 years of supervising staff performance in the human services. The intent is to provide supervisors with detailed information about tried and tested means of promoting diligent and proficient staff performance and to do so in a way that maximizes staff enjoyment with their work.
`The Second Edition of Group Supervision is essential reading for all participants in group supervision. It offers a comprehensive insight into the complexities of organising, managing and creatively facilitating a group or of being a practitioner in a cooperative peer group′ - Professor Sue Wheeler University of Leicester Among the plethora of supervision books, Group Supervision is the only one dedicated to group work. Brigid Proctor shows how group supervision can provide a supportive environment in which practitioners learn from each others′ experience, finding positive and creative ways of working with the diversity which characterises all groups. Examining tasks, roles and responsibilities of both supervisors and supervisees, she describes the skills needed for: " managing different types of group, " developing a flexible leadership style " making sense of group and individual needs " using creative methods. The Second Edition of this popular text features up-to-date research findings on group supervision in organisations and further coverage of the challenge of ethical decision-making in groups. A new chapter considers the advantages of groups for supervisor development and training, stressing the urgency for greater accountability and research. Essential for all supervisors and trainers, the practical information in this book will also benefit those who manage organizations providing group supervision for counsellors and psychotherapists- be they employees, volunteers or trainees. Brigid Proctor, Fellow of the BACP, is a retired Director of Counselling courses at South West London College and has subsequently worked freelance as a counsellor, supervisor, trainer and consultant.