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Total Quality Management (TQM), the synchronization of quality principles across an organization, can help reveal that most problems within an organization are systemic and not personal. In the United States' educational system, teachers are often restricted, and little true learning communities are rare. Common educational practices, such as rote learning and performance-derived self-concepts, do not contribute to effective teaching. TQM helps overcome these restrictions and is consistent with contemporary principles of educational excellence. Constancy of purpose in TQM allows school districts or local schools to establish timelines for reform. Also, TQM's solutions are understandable and can be shared with all sectors of the educational community. This book includes eight chapters: (1) The Deming Paradigm and Conceptual Change; (2) Why Use a Business Approach to Transform Education?; (3) The Power of the Malcolm Baldrige Criteria and Leadership; (4) Quality Assurance of Product and Service; (5) Human Resource Development and Management; (6) Quality Plans, Results, and Customer Satisfaction; (7) Deployment Planning; and (8) Conclusion: Ways of Knowing. The Malcom Baldrige Award criteria, expected educational outcomes at all levels of education, and proposed standards of the National Board for Professional Teaching Standards are included in the appendices. (Contains 110 references.) (JPT)
We, educators, are often so involved in daily teaching duties that lack time to absorb the broader picture of what is happening beyond our classrooms in a rapidly changing world. That is the norm in our profession. But our responsibility is to constantly improve the wellbeing of all the students enrolled in our classes. Education is the most important and most challenging profession there is. Educators shape future leaders, heroes, and people who can improve the world. Transformational educators have long term effects in the lives of students that projects on nations. On the opposite side, students waste time sitting in a classroom and can hamper future opportunities in life when educators fail to motivate them to assume responsibility for improving their wellbeing and build a better world for all. Education is not just another profession, it is an extraordinary endeavor with surmounting human responsibility to transform lives for the better. To claim the merit of education, educators must project education beyond school border into the context of society and the economy. To miss this context is a pending challenge. We, educators, need to earn the merit we deserve. But we now know that we earn merit with knowledge how to manage for quality and continuous improvement aiming at results leading to sustainability and working systematically to reach high standards. Lepeley, author of numerous publications on the subject, former examiner of the US Baldrige National Quality Award and adviser to NQAs in six countries in Latin America, presented her quality management model for education in the World Bank Global Network in the early 2000’s. Her model has pioneered integration of education with other disciplines and other sectors projecting the importance and impact of education on sustainable development. The author emphasizes that neglecting the surmounting demand for quality will impair education as a fundamental factor of development, harm the worth of educators, undermine the profession and dent the wellbeing of human beings in inclusive nations and a peaceful world.
Will help org. respond to the diverse needs of students, the need for enhanced curriculum and educ. delivery methods, changing regulatory require., demanding accreditation require., and the growing role of the Internet. Whether your org. is small or large, is involved in K-12 or higher educ., or has one facility or multiple sites, these Criteria provide a valuable framework that can help you plan in an uncertain environment. Use the Criteria to assess performance on a range of key indicators: student learning, student and stakeholder satisfaction, educ. design and delivery, financial, faculty and staff development and well-being, and operations. Can help you align resources; improve commun., productivity, and effectiveness; and achieve strategic goals. Illus.