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Steven Roy Grimsley only wants to make extra money when he becomes an Uber driver in Knoxville, Tennessee. What he isnt expecting is the joy that comes from getting to know strangers who he would have otherwise never met. In this rider-by-rider narrative, he takes you on an adventure that begins Halloween night, runs through the University of Tennessee football season, and ends during the hot days of summer. Grimsley recalls driving nearly one hundred riders, including sorority girls, ninety-year-old dinner dates, strippers, Halloween space aliens, seizure victims, homeless women, waitresses, and businesspeople. To his surprise, all are gracious, sweet and, in many cases, truly fascinating characters. He also shares a behind-the scenes look at what it means to work for Uber and addresses the publics common concerns. In particular, he shares his experiences in dealing with the intoxicated and downright dangerous individuals. Join the author as he shares thrilling adventures that earn him extra cash while exposing him to a multitude of people in a southern college town in Stars in My Car.
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A Level B I Like to Read book about cars, colors, and funny animals! The rhino loves his red car . . . which just happens to have a rhino-horn hood ornament. And the alligator loves her green car that has sharp teeth and spikes just like hers! The shark's car has a fin and a tail. The funny animals in this book match their equally funny cars as they all make their way to a car party!
Little children will love turning the pages, touching the feely patches and pressing the sound button on this special book.
When the going's tough, companies that survive will be those that build the greatest loyalty—by exceeding expectations. Yet, too often, companies ignore their customers' needs and wants. Today, industries like airlines, retail businesses, and restaurants are feeling consumer pushback. With new, updated examples from more than fifty companies—from Chik-Fil-A restaurants to the Ritz-Carlton hotel chain to online retailer Zappos.com—this book shows managers how to go from so-so service to amazing service. In today's market, customer service is a key competitive advantage. This book shows you how to expand your customer base when the industry is shrinking, use new media to reach consumers, and make a lasting, great impression on customers. When businesses are fighting to survive, creating a great experience for customers isnit just important—it's essential.
Teach your little bundle of joy how to they can help you out around the house with this easy to understand instructional book
The National Book Award-winning author of Felix Ever After delivers a beautifully tender story of two grumpy/sunshine, fake-dating actors navigating their love story both on and offscreen—perfect for fans of Casey McQuiston and Alexis Hall. Logan Gray is Hollywood's bad boy—a talented but troubled actor who the public loves to hate. Mattie Cole is an up‑and‑coming golden boy, adored by all but plagued by insecurities. When Logan and Mattie are cast as leads in a new romantic film, Logan claims that Matt has “zero talent,” sending the film’s publicity into a nosedive. To create positive buzz, the two are persuaded into a fake‑dating scheme—but as the two actors get to know their new characters, real feelings start to develop. As public scrutiny intensifies and old wounds resurface, the two must fight for their relationship and their love. A heartfelt, hopeful, and nuanced story about identity, healing, and growth.
Kat Jennings and Scott Murphy don't just play two people who are secretly in love on a television sitcom--they are also head over heels for each other in real life. When the lines between reality and TV land blur, they hope they can keep their relationship under wraps. But when Kat's grandmother, an aging Hollywood starlet with a penchant for wearing elaborate evening gowns from Golden Age movies, mistakes their on-screen wedding proposal for the real deal, things begin to spiral out of their control. Will their secret be front-page news in the tabloids tomorrow? And can their budding romance survive the onslaught of paparazzi, wedding preparations, and misinformed in-laws? From the sound stage to a Beverly Hills mansion to the gleaming Pacific Ocean, Stars Collide takes readers on a roller-coaster tour of Tinseltown, packing both comedic punch and tender emotion.