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If stakeholders matter on projects, then they must make a difference to the way we plan, structure, and execute projects. This book provides a stakeholder-centric analysis of projects, and explains which engagement models are relevant to different types of projects—from simple office moves to IT enterprise changes, to transformational change of a business, and to complex social development. With case studies from around the world, the book illustrates what goes wrong when stakeholders are not engaged successfully, what amazing things happen when they are, and what lessons can be learned from both experiences. Cases drawn from a variety of contexts are used to demonstrate the application of stakeholder tools, leaving the reader with a very practical understanding of which techniques may be beneficially applied to their own projects. Key models introduced include the following: • The stakeholder-neutral to stakeholder-led project continuum • Role-based and agenda-based stakeholders • Purposeful communication—the 6-why model for communication • Power and influence in projects • The six principles of stakeholder engagement. This book is intended for project managers and those project staff involved in the engagement of stakeholders to deliver successful project outcomes.
This book provides a stakeholder-centered analysis of projects and explains which identification, analysis, communication, and engagement models are relevant to different types of projects. If stakeholders matter, then they must make a difference in the way we plan structure and execute projects. Do they matter on your projects? This book provides a stakeholder-centered analysis of projects and explains which identification, analysis, communication, and engagement models are relevant to different types of projects: from an office move to IT enterprise change to transformational business change and complex social change. Using case studies from around the world, it illustrates what goes wrong when stakeholders are not engaged successfully and what lessons we can learn from these examples. In this second edition, we also look at the impact of Agile practices on the stakeholder management process. What changes in approach can we anticipate, and what practices must continue regardless of the product development life cycle adopted? Key models introduced include: Role-based and agenda-based stakeholders; The stakeholder-neutral to stakeholder-led project continuum; The extended stakeholder management process; Purposeful communication—the six whys model for communication; The principles of stakeholder engagement; Stakeholder engagement in an agile world.
The keys to project management success delivered by one of the world's most respected experts in the field Why do some project managers achieve their project goals while others fail? Drawing on his years of experience as a recognized global expert on project management and organizational change, author Tres Roeder answers that question, and lays out a proven path to project success. Focusing on the major differences between project management and other types of management—not least of them being the temporary nature of projects versus the repetitive nature of most managerial tasks—Roeder describes best practices in all key areas of managing project stakeholders. A recognized global expert on project management provides the foundational elements required for project management success Contributes toward the fulfillment of the continuing education required every three years to maintain PMP® accreditation Uses real-world scenarios and relevant case studies to present project management concepts to beginning and intermediate PMP®s Contains chapters on Leadership, Buy In, and Negotiation for more advanced project managers (PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)
One of the most challenging aspects on projects is managing stakeholder expectations and getting their commitment and buy-in to the project. Written by an experienced Project Management consultant, trainer and coach, this book will provide you with the know-how, techniques and templates you need to conduct robust stakeholder management on your projects. The approach described here is scalable. On large complex projects, you should perform rigorous and robust stakeholder management. On smaller, less complex projects, you need to apply the spirit of the method. Stakeholder engagement is one of the most important keys to successful projects. Having a tried-and-tested set of stakeholder management tools is essential for all project managers. This book provides an essential and up-to-date toolkit for project managers to identify, assess and engage their stakeholders. It is packed with free-to-use tools and templates that experienced project managers use to successfully manage their stakeholders. No waffle, page filling theory or unnecessary padding. Practical. Relevant. Useful.
Carrying out a project as planned is not a guarantee for success. Projects may fail because project management does not take the requirements, wishes and concerns of stakeholders sufficiently into account. Projects can only be successful through contributions from stakeholders. And it is the stakeholders that evaluate whether they find the project successful - an evaluation based on criteria that go beyond receiving the project deliverables. More often than not, the criteria are implicit and change during the project course. This is an enormous challenge for project managers. The route to better projects, say Pernille Eskerod and Anna Lund Jepsen, lies in finding ways to improve project stakeholder management. To manage stakeholders effectively, you need to know your stakeholders, their behaviours and attitudes towards the project. The authors give guidance on how to adopt an analytical and structured approach; how to document, store and retrieve your knowledge; how to plan your stakeholder interactions in advance; and how to make your plans explicit, at the very least internally. A well-conceived plan can prevent you from being carried away in the ’heat of the moment’ and help you spend your limited resources for stakeholder management in the best way. To make this plan, you need to agree on the objectives of your stakeholder strategy and ways to achieve them. Project Stakeholder Management offers tactics and tools founded on established marketing communications theory as well as strategic management for doing just that. This book is part of Gower’s Fundamentals of Project Management Series.
Rethink! Project Stakeholder Management broadens the current view of project landscapes in this thoroughly researched investigation of project stakeholder theory, methods, and practices. Building on the current literature, Huemann, Eskerod, and Ringhofer portray the two most common stakeholder management approaches as existing on a continuum between managing of stakeholders and managing for stakeholders. Their research study offers detailed insights into how four contemporary projects, each with complex stakeholder situations and different stakeholder management styles, used focus groups and systemic constellation methods to aid project teams in clarifying roles, visualizing relationships, and identifying stakeholders and their needs.
This book provides a framework for understanding and managing factors required for achieving successful project and program outcomes. It presents guidelines to help readers develop an understanding of governance and its connection to strategy as the starting point for decisions on what work needs to be done. The book describes how to craft appropriate communication strategies to develop and maintain successful relationships with stakeholders. It highlights the strengths and weaknesses of existing project controls and outlines effective communication techniques for managing expectations and acquiring the support required for successful delivery.
Your project operates in a dynamic world of stakeholders: from the familiar members of your local project team to hidden project opponents that aren't listed on any org chart. And your success hinges on your ability to meet or exceed their expectations. Success in this rapidly changing environment mandates a new approach. Veteran project management practitioner and professor M�rio Trentim, PMP, PMI-RMP, PRINCE2, offers project managers a new solution: use Complex Sales techniques to engage stakeholders as clients. Written in a candid and conversational style, this highly accessible guide effortlessly blends theory with proven practice in order to equip you with new tools and techniques you can apply right away.
Project Pre-Check FastPath The Project Manager's Guide to Stakeholder Management The original Project Pre-Check was published in 2007 as a planning, governance and project assessment practice for project stakeholders. It provides the structure, roadmaps and resources to leverage proven best practices and ensure project success for all stakeholders. Since that time, project managers have asked for a version of Project Pre-Check that addresses their specific needs. They recognized that stakeholder management is an often overlooked yet critical part of the project manager's tool kit. They were looking for examples of other projects and circumstances and tips and techniques to help them shape their stakeholder groups into effective guiding coalitions. This book, Project Pre-Check FastPath, is our response to that need. "Never doubt that a small group of committed people can change the world. Indeed, it is the only thing that ever has." Margaret Mead (1901 - 1978) Is your project positioned for success? Find out at www.projectprecheck.com Use this book along with the web site to access the latest templates, examples and links to other sources. Together they give project stakeholders the information and tools they need to guide their change to a successful conclusion.
The ability to effectively manage stakeholders is typically the determining factor in the success of a project in the expansive field of project management. This book provides the necessary tools and a firm foundation for mastering interactions with all project stakeholders. You will be well-equipped to execute your activities efficiently if you have access to distinct concepts and examples of best practices.