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Unlike other books on retailing, Specialty Shop Retailingis aimed at the reader who has a dream of opening a store, but little background in this type of business. The book takes into account the fact that their motivation is often not primarily monetary, but rather the intangible benefits of creating your own business and working with people and products that you love. This new and improved 3rd edition includes material about selling on the Internet, including eBay storefronts; online marketing and customer service improvements; and changes in the retailing field, such as competing with big box retailers and the demise of the sales rep system.
A comprehensive guide to planning, preparing, marketing, and selling gourmet foods for the takeout market, a natural extension for caterers, food retail stores, and restaurants. This book discusses everything from planning to opening and operating, designing a "store" concept, setting up displays, marketing the food, equiping the kitchen and display area, and training sales and kitchen staff.
See how brothers Edward and Lincoln Filene brought fashion and entertainment to generations of Bostonians. It was regarded as the World's Largest Specialty Store. William Filene's Sons Company was founded in 1870 and brothers Edward and Lincoln Filene were revolutionaries who championed employee relations and innovative merchandising. In 1909, Edward organized and opened Filene's famous Automatic Bargain Basement, while Lincoln helped found the Federated Department Stores Company in March 1929. Filene's was a pioneer in branch-store development. In its heyday, the store hosted appearances by fashion designers, such as Christian Dior, Pierre Cardin, and Pauline Trigère, in addition to celebrities, like Zsa Zsa Gabor, Gloria Swanson, and Gene Autry. A victim of retail consolidation, the flagship downtown Boston store closed its doors in 2006. Its building, designed by the internationally renowned architect Daniel Burnham, celebrated its 100th anniversary in 2012 and anxiously awaits its redevelopment. Now, you can see some of these historic photographs that come directly from the Filene Marketing Archives at the Boston Public Library.
Whether it's ideas or products, in our business or for someone else, we all need to be able to sell. This book guides us through invaluable tips from John Hoerner, who has over 50 years' experience as a retailer. Divided into chapters covering all aspects of retail, John’s wisdom is summarised in short incisive quotes, including: advice on handling customers, stores, buyers, suppliers, stock management, marketing and PR, strategy, investment and people. How To Sell is an authoritative guide to becoming the best retailer you can be.
-How to find, hire, and train the best employees --
Many small food business owners dream of seeing their products on store shelves, but how to get onto those shelves is a mystery. Focused specifically on specialty food businesses that don't have millions of marketing dollars at their disposal, this book unravels that mystery for food entrepreneurs, offering tactical tips, insight, and short stories of entrepreneurs who have been in your place and succeeded. Topics include: * Understanding the wholesale industry and the roles that brokers and distributors play * Pricing products appropriately so that you can grow and make money * In-depth insight into a variety of wholesale food channels, covering what you need to know and how you should approach specialty stores, supermarkets, club stores, and even food service and hospitality * How and why you should support your retailers to ensure you stay on the shelf * Information on labeling regulations and packaging guidelines to ensure your product gets noticed by customers and conforms with FDA requirements * Definitions and explanations of common wholesale and promotional terminology * Creating sales sheets that help your product sell-and samples to help guide you * The role trade shows play and how to make the most of them
With a growing global economy and culture, retail and restaurant environments require distinctive yet universally understood identities. This full-colour volume presents nearly 200 international retail and restaurant projects. From the sophisticated to the high-tech, the work ranges from multi-national retailers to unique specialty boutiques, and from four-star dining establishments to funky coffee bars. An introduction by well-known restaurant designer David Rockwell completes the picture of the latest design being created today.
Small stores are experiencing a rebirth. Driven by the personalities behind them and featuring select products, atmospheric interiors, and impeccable service, these spaces offer promising alternatives to webshops and chains.