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A guide to combining two powerful management techniques totransform any business organization into a masterpiece of businessefficiency. Lester Dean Thurow, Dean of MIT's Sloan School ofManagement, recently stated that benchmarking combined with processengineering will be the most important management technique of the1990s. Now, in this groundbreaking book, Gregory Watson describeshow top corporations worldwide have already successfullyimplemented that powerful cutting-edge technique--which he calls"business systems engineering"--to promote continuous improvement.More importantly, he clearly demonstrates how you can do the samein your organization. * Introduces business systems engineering, a dynamic new approachto rethinking and redesigning business processes to achievedramatic improvements in quality, cost, service, speed, andmore * Offers clear guidelines for using business systems engineeringtechniques to make your organization more dynamic, productive, andable to adapt to change in today's global marketplace * Incorporates key aspects of TQM, business process improvement,policy deployment, industrial engineering, teamwork, problemsolving, and information technology into one holistic system * Includes business systems engineering success stories, includingthose at Compaq, United Services Automobile Association andMotorola, as well as a survey of the effect of systems changeacross the global automobile industry
A very large proportion of commercial and industrial concerns in the UK find their business competitiveness dependent on huge quantities of already installed, legacy IT. Often the nature of their business is such that, to remain competitive, they have to be able to change their business processes. Sometimes the required change is radical and revolutionary, but more often the required change is incremental. For such incremental change, a major systems engineering problem arises. The cost and delay involved in changing the installed IT to meet the changed business requirements is much too high. In order to address this issue the UK Engineering and Physical Science Research Council (EPSRC) set up, in 1996, a managed research programme entitled Systems Engineering for Business Process Change (SEBPC). I was appointed as co-ordinator of the programme. The overall aim of this new managed research programme was to release the full potential of IT as an enabler of business process change, and to overcome the disabling effects which the build-up of legacy systems has on such change. As such, this aim addressed a stated objective of the Information Technology and Computer Science (IT&CS) part of EPSRC to encourage research at a system level.
Systems Engineering for Business Process Change: New Directions is a collection of papers resulting from an EPSRC managed research programme set up to investigate the relationships between Legacy IT Systems and Business Processes. The papers contained in this volume report the results from the projects funded by the programme, which ran between 1997 and 2001. An earlier volume, published in 2000, reported interim results. Bringing together researchers from diverse backgrounds in Computer Science, Information Systems, Engineering and Business Schools, this book explores the problems experienced by IT-dependent businesses that have to implement changing business processes in the context of their investment in legacy systems. The book presents some of the solutions investigated through the collaborations set up within the research programme. Whether you are a researcher interested in the ideas that were generated by the research programme, or a user trying to understand the nature of the problems and their solutions, you cannot fail to be inspired by the writings contained in this volume.
This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.
Investigates the nature and history of dynamic processes essential to understanding the need for flexibility and adaptability as well as the requirements to improve solutions.
This book contains the proceedings of two long-standing workshops: The 10th International Workshop on Business Process Modeling, Development and Support, BPMDS 2009, and the 14th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2009, held in connection with CAiSE 2009 in Amsterdam, The Netherlands, in June 2009. The 17 papers accepted for BPMDS 2009 were carefully reviewed and selected from 32 submissions. The topics addressed by the BPMDS workshop are business and goal-related drivers; model-driven process change; technological drivers and IT services; technological drivers and process mining; and compliance and awareness. Following an extensive review process, 16 papers out of 36 submissions were accepted for EMMSAD 2009. These papers cover the following topics: use of ontologies; UML and MDA; ORM and rule-oriented modeling; goal-oriented modeling; alignment and understandability; enterprise modeling; and patterns and anti-patterns in enterprise modeling.
This textbook explains Technology Roadmapping, in both its development and practice, and illustrates the underlying theory of, and empirical evidence for, technologic evolution over time afforded by this strategy. The book contains a rich set of examples and practical exercises from a wide array of domains in applied science and engineering such as transportation, energy, communications, and medicine. Professor de Weck gives a complete review of the principles, methods, and tools of technology management for organizations and technologically-enabled systems, including technology scouting, roadmapping, strategic planning, R&D project execution, intellectual property management, knowledge management, partnering and acquisition, technology transfer, innovation management, and financial technology valuation. Special topics also covered include Moore’s law, S-curves, the singularity and fundamental limits to technology. Ideal for university courses in engineering, management, and business programs, as well as self-study or online learning for professionals in a range of industries, readers of this book will learn how to develop and deploy comprehensive technology roadmaps and R&D portfolios on diverse topics of their choice. Introduces a unique framework, Advanced Technology Roadmap Architecture (ATRA), for developing quantitative technology roadmaps and competitive R&D portfolios through a lucid and rigorous step-by-step approach; Elucidates the ATRA framework through analysis which was validated on an actual $1 billion R&D portfolio at Airbus, leveraging a pedagogy significantly beyond typical university textbooks and problem sets; Reinforces concepts with in-depth case studies, practical exercises, examples, and thought experiments interwoven throughout the text; Maximizes reader competence on how to explicitly link strategy, finance, and technology. The book follows and supports the MIT Professional Education Courses “Management of Technology: Roadmapping & Development,” https://professional.mit.edu/course-catalog/management-technology-roadmapping-development and “Management of Technology: Strategy & Portfolio Analysis” https://professional.mit.edu/course-catalog/management-technology-strategy-portfolio-analysis
Requirements engineering has since long acknowledged the importance of the notion that system requirements are stakeholder goals—rather than system functions—and ought to be elicited, modeled and analyzed accordingly. In this book, Nurcan and her co-editors collected twenty contributions from leading researchers in requirements engineering with the intention to comprehensively present an overview of the different perspectives that exist today, in 2010, on the concept of intention in the information systems community. These original papers honor Colette Rolland for her contributions to this field, as she was probably the first to emphasize that ‘intention’ has to be considered as a first-class concept in information systems engineering. Written by long-term collaborators (and most often friends) of Colette Rolland, this volume covers topics like goal-oriented requirements engineering, model-driven development, method engineering, and enterprise modeling. As such, it is a tour d’horizon of Colette Rolland’s lifework, and is presented to her on the occasion of her retirement at CaISE 2010 in Hammamet, the conference she once cofounded and which she helped to grow and prosper for more than 20 years.
Two large international conferences on Advances in Engineering Sciences were held in Hong Kong, March 13-15, 2013, under the International MultiConference of Engineers and Computer Scientists (IMECS 2013), and in London, U.K., 3-5 July, 2013, under the World Congress on Engineering 2013 (WCE 2013) respectively. IMECS 2013 and WCE 2013 were organize