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Every business is a software business, and every business can profit from improved software processes Leadership, Teamwork, and Trust discusses the critical importance of knowledge work to the success of modern organizations. It explains concrete and necessary steps for reshaping the way in which software development, specifically, is conducted. A sequel to Humphrey's influential Winning with Software, this book presents new and copious data to reinforce his widely adopted methods for transforming knowledge work into a significant and sustainable competitive advantage, thereby realizing remarkable returns. Humphrey addresses here the broader business community--executives and senior managers who must recognize that today, every business is a software business.
Successful software depends not only on technical excellence but on how members of the software team work together. Written in easy to understand language by a leading expert in the field, this ground-breaking volume provides an overview of the team culture required to develop quality software. Reflecting the different views on the nature of software quality, the book helps groups in a software team to communicate more effectively and to overcome the conflict created by their different perceptions of quality. You learn the roles and activities of team members (including customers) throughout the life of a software product, from before the software development starts and during the software development lifecycle, to after the software has been deployed and is in use.
“If your desire is to effect change or have more influence on a software team, you could either stumble around in the dark for a few years, experimenting with different techniques, or you could buy, read, and apply the techniques in this book. This choice, of course, is up to you.”–Matthew Heusser “Jim Brosseau’s understanding of the true dynamics of the IT workplace shows through in Software Teamwork. For those on the IT solution delivery front lines, and for those who manage them, his insights and wisdom will lead to not only better projects, but a better work life as well.”–Bruce A. Stewart, Chief Executive Officer, Accendor Research, Inc. Optimizing the Human Side of Software Development: Real Solutions Based on Real Data and Experience Software Teamwork is a compelling, innovative, intensely practical guide to improving the human dynamics that are crucial to building great software. Drawing on years of work with a wide range of teams, Jim Brosseau shows how to drive powerful improvements through small, focused changes that deliver results. These changes are designed to work for the whole team and respect existing organizational culture. Better yet, Brosseau identifies solutions you can start implementing right now, as an individual, without waiting for executive buy-in. Whatever your methodology, technology, or organization, Software Teamwork demonstrates how to apply solutions to realistic development challenges involving complex sets of stakeholders. Along the way, Brosseau shares important new insights into the attitudes, motives, and personal relationships that project management software just can’t track. Software Teamwork is a revelation–and an invaluable working resource for every project team member, leader, and stakeholder. Preface xv Acknowledgments xxi About the Author xxiii Part I: The Problem Space Chapter 1: Why Are We So Challenged? 3 Chapter 2: Do the Right Thing 23 Part II: Individuals Chapter 3: The Right Stuff 39 Chapter 4: A Quality Focus 53 Chapter 5: Facing Challenges 65 Chapter 6: Proactive Effectiveness 81 Chapter 7: Sustainability 95 Part III: Groups Chapter 8: Communication 109 Chapter 9: Motives and Expectations 125 Chapter 10: Playing Well Together 143 Part IV: Teams Chapter 11: Alignment 161 Chapter 12: Organization 177 Chapter 13: Coordination 199 Chapter 14: Guidance 217 Part V: Stakeholders Chapter 15: Customers 235 Chapter 16: Setting Goals 243 Chapter 17: Specification 259 Chapter 18: Prioritization 273 Chapter 19: Change 283 Chapter 20: Progress 295 Part VI: Putting It All Together Chapter 21: Pick Your Battles 311 Chapter 22: Flexibility and Rigor 323 Chapter 23: Progress Revisited 335 Chapter 24: Change Revisited 345 Chapter 25: Constant Vigilance 361 Part VII: Appendix Appendix: Core Tools 375 Index 387
Stereotypes portray software engineers as a reckless lot, and stereotypes paint software configuration management (SCM) devotees as inflexible. Based on these impressions, it is no wonder that projects can be riddled with tension! The truth probably lies somewhere in between these stereotypes, and this book shows how proven SCM practices can foster a healthy team-oriented culture that produces better software. The authors show that workflow, when properly managed, can avert delays, morale problems, and cost overruns. A patterns approach (proven solutions to recurring problems) is outlined so that SCM can be easily applied and successfully leveraged in small to medium sized organizations. The patterns are presented with an emphasis on practicality. The results speak for themselves: improved processes and a motivated workforce that synergize to produce better quality software.
In a perfect world, software engineers who produce the best code are the most successful. But in our perfectly messy world, success also depends on how you work with people to get your job done. In this highly entertaining book, Brian Fitzpatrick and Ben Collins-Sussman cover basic patterns and anti-patterns for working with other people, teams, and users while trying to develop software. This is valuable information from two respected software engineers whose popular series of talks—including "Working with Poisonous People"—has attracted hundreds of thousands of followers. Writing software is a team sport, and human factors have as much influence on the outcome as technical factors. Even if you’ve spent decades learning the technical side of programming, this book teaches you about the often-overlooked human component. By learning to collaborate and investing in the "soft skills" of software engineering, you can have a much greater impact for the same amount of effort. Team Geek was named as a Finalist in the 2013 Jolt Awards from Dr. Dobb's Journal. The publication's panel of judges chose five notable books, published during a 12-month period ending June 30, that every serious programmer should read.
This book provides an in depth analysis of the critical issues in teamwork in human services organizations and a complete discussion of four models of teamwork. The book includes discussion and analysis of teams in action in settings dealing with all age groups. This book is designed for both graduate students and practicing professionals. It serves as a textbook for interdisciplinary courses in both university courses and in service training experiences.
Effective software teams are essential for any organization to deliver value continuously and sustainably. But how do you build the best team organization for your specific goals, culture, and needs? Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams. Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization.
TSPi overview; The logic of the team software process; The TSPi process; The team roles; Using the TSPi; Teamwork.
Are you an architect? Scrum Master? team leader? project manager? If you are any of these, you will find that leadership, done right, is a very tough job. This book deals with the hard parts. Not with tools, but with people. Here is the manifesto that drives this book: For us as team leaders, the goal and the way we measure our work is the overall growth in skills of self-organization and self-maintenance in each member of our team and the team as a whole. To that end: We accept that the team's needs from us change continuously based on their skills for handling the current reality of work, so we embrace a continuously changing leadership style over a one-style-fits-all leadership approach. We believe in challenging ourselves and our teams to always get better, so: * We create slack time for the team to learn and be challenged. * We embrace taking risks for our team over staying safe. * We embrace fear and discomfort while learning new skills over keeping people within their comfort zone. * We embrace experimentation as a constant practice over maintaining the status quo: * With people * With tools * With processes * With the environment * We believe our core practice is leading people, not wielding machines, so: * We embrace spending more time with our team than in meetings. * We embrace treating software problems as people problems. * We learn people skills and communication techniques. About the notes The second part of this book allows a peek into the minds of some of the best leaders, consultants, and managers as they give advice to a new team leader. Hear from Johanna Rothman, Kevlin Henney, Dan North, Uncle Bob Martin, and many others about the one thing they would like to teach you if you ever become a team leader, Scrum Master, project manager, or architect.