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Bullying is a rising point of concern in our culture, but a less-recognized aspect of this issue is workplace bullying. Nearly 50 percent of the United States workforce has experienced or witnessed instances of bullying, according to the Workplace Bullying Institute. This sobering statistic includes social service workers whose careers focus on helping others. Kathryn Brohl's Social Service Workplace Bullying: A Betrayal of Good Intentions pulls back the curtain on an unhealthy trend within the helping profession. This book, the first of its kind, is a practical guide for students and practitioners to help close the gap between social service workers and their professional ideals. It examines the ways social service organizations structurally perpetuate inappropriate behavior in the workplace and provides strategies to recognize, address, and resolve these behaviors. Brohl clearly defines workplace bullying, identifies its contributing factors, reveals common misperceptions about suitable behavior, and describes how these factors play into the organizational social service structure. This book informs readers about the dynamics of workplace bullying with the goal of helping to improve morale, increase productivity, and provide a safe workplace environment for all employees.
This volume embodies the twin purpose of highlighting topics beyond the purview of themes commonly associated with workplace bullying, emotional abuse and harassment and of presenting insights into those occupations, professions and sectors which either have received extensive research attention or hold a pronounced propensity to trigger workplace bullying, emotional abuse and harassment. Section 1, which comprises special topics, depicts the intersection between workplace bullying, emotional abuse and harassment and specific circumstances such as whistleblowing and customer abuse or particular attributes such as violence and ostracism. In so doing, it extends the boundaries of the substantive area, stimulating new themes for further inquiry and indicating new areas for action. Section 2 draws attention to how misbehaviour inheres in particular kinds of tasks and livelihoods due to job design, work organization and other elements such as power, external environment, employment patterns and so on. An array of occupations, professions and sectors such as academe, nursing, law, hospitality, precarious work and so on is covered, reflecting emergent developments in the labour market so as to include those with long-standing and considerable research findings and those where empirical inquiries are more recent.
In the past, the issue of workplace bullying was often examined from a psychological perspective but there was little consideration of the legal implications. This changed dramatically in 2013 with the advent of the bullying provisions in the Fair Work Act 2009 as well as the creation of the power for the Fair Work Commission to deal with workplace bullying complaints. This essential and concise guide explores both the psychology of workplace bullying as well as the legal environment in which it occurs. The authors define what is workplace bullying is while examining the complexity of factors which contribute to such behaviour and the conditions that can lead to a toxic work environment. Offering an overview of the risks and liabilities (legal and non-legal) involved, practical advice on how to deal with such situations and an overview of general risk management through grievance procedures, this book is an essential tool for all lawyers, HR professionals and professionals who work in this area. Features oÂeo Unique psychological and legal perspective oÂeo Practical and concise oÂeo Expert advice oÂeo Applicable to HR professionals, in-house counsel and practitioners in private practice oÂeo Includes case studies and examples Related Titles LNAA: Annotated Fair Work Act and Related Legislation, 3rd edition by Catanzariti, Brynes, Latham, Young & Fagir The Contract of Employment by Irving
This book by Author and Speaker Sumi Mukherjee presents a captivating true story with key information; salient advice; and guidance on what workplace bullying is, how it can impact both employees and employers, how it happens, what to do about it, and how to prevent it. It is critical for employees to understand what kinds of options they have in dealing with workplace bullying and harassment.
According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost in employee productivity. Many people believe that bullying occurs only among school-age children and fail to acknowledge the presence and devastating effects of bullying in the workplace. It is time that this destructive issue be addressed and resolved; however, you may be asking yourself how to accomplish such a task. The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with valuable information on the topic, as well as unique solutions to the problem. In this new book, you will learn how to identify the problem of workplace bullying, how to define the workplace bully, how to identify characteristics of a targeted employee, how to identify pathological characteristic of workplace bullies, how to bust bullying, and how to bully-proof your employees. This book also discusses the indicators of a toxic workplace, the causes of workplace bullying, reasons why workplace bullying is perpetuated and unchallenged by other employees, the connection between bullying and lethal workplace violence, and the legal aspects of bullying. Furthermore, you will learn about mob bullying, the effects of bullying on the target, and the effects of bullying on the organization. The author also covers such special topics as workplace bullying in federal, state, and local organizations; the United States armed forces; Fortune 500 companies; and medical organizations, as well as reverse bullying by employees who inappropriately assert harassment and bullying by their superiors even though they have been fairly disciplined for sub-standard job performance. This book goes one step further and provides solutions to end workplace violence, anti-bullying pledges, and examples of zero-tolerance bullying policies. If you are a manager, a supervisor, or even just an employee and you suspect bullying is occurring, you need to read this book. Whether bullying is already happening or you want to be sure it never does, The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with everything you need to know to create a better working environment. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
Stress, fatigue and burnout are serious problems in the social work profession. High case loads, staff shortages, budget cuts and the challenging nature of the job contribute to high levels of stress, and social workers can crack under the pressure. This accessible book demonstrates how managers and practitioners can overcome workplace distress, fatigue and burnout by understanding the causes and implementing practical strategies. Part 1 outlines how stress, fatigue, burnout and trauma can be identified, how they impact upon social workers, and what strategies can help. Part 2 explores stress in particular settings, covering frontline practice, working with trauma, working with aggressive service users, bullying and violence in the workplace, and making mistakes. The book is rooted in the reality of everyday social work, incorporating the views and experiences of practising social workers. This book is full of techniques and tips that will be invaluable to all social work managers and practitioners seeking to beat workplace stress overload and burnout.
Building on the success of two earlier best-selling editions from 2003 and 2011, this benchmark text and highly cited reference work now appears in its third edition. This book is a research-based resource on key aspects of workplace bullying and its remediation, which: Covers the nature and complexities of bullying and harassment in the workplace Presents the evidence on its prevalence, risk groups, antecedents and outcomes Examines cyberbullying and harassment in the digital world Describes the roles of bystanders and the coping possibilities of victims Discusses prevention, intervention, treatment and the management of specific cases Explains legal perspectives, the role of HR and of internal policies Edited by leading experts in the field and presenting contributions from subject experts, it provides state-of-the-art reviews of the main themes in the field, as well as practical remedies and solutions at individual, organizational and societal levels, providing a much-needed update and expansion of the original work, as the research and literature on this problem with its manifold detrimental effects has expanded radically over the last decade. This book should be of interest to all scholars in the field of organizational behavior and social processes at work. In particular, the book is a much-needed tool for bachelor, master and PhD students, new and experienced researchers in the field, advanced practitioners and policy makers, including labor inspectors, union representatives, HR-personnel, lawyers, management consultants, and counsellors in private practice, family physicians and occupational health practitioners, to name a few.