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Effective communication is a vital part of the social worker's job. This welcome new edition of a classic text provides students and practitioners with essential advice and guidance about communicating and interacting in a range of social work settings. Based on the author's extensive personal and teaching experience, the text offers a succint introduction to a variety of communication techniques, including symbolic, non-verbal, verbal, written and electronic forms of communication. Importantly, it discusses the perspectives of service users and explores their experiences and interpretations of how a social worker looks, acts and speaks, thus giving a real insight into the implicit messages being conveyed. New to this edition are Putting it into Practice activities and further reading suggestions, designed to support learning and understanding and to enable readers to reflect critically for practice. Written in an appealing narrative style that cannot fail to draw the reader in, Communication in Social Work is an engaging and comprehensive book suitable both for social work and social care students and for newly qualified practitioners wanting to refresh their thinking and skills.
Community & Public Health Nursing is designed to provide students a basic grounding in public health nursing principles while emphasizing aggregate-level nursing. While weaving in meaningful examples from practice throughout the text, the authors coach students on how to navigate between conceptualizing about a population-focus while also continuing to advocate and care for individuals, families, and aggregates. This student-friendly, highly illustrated text engages students, and by doing so, eases students into readily applying public health principles along with evidence-based practice, nursing science, and skills that promote health, prevent disease, as well as protect at-risk populations! What the 8th edition of this text does best is assist students in broadening the base of their knowledge and skills that they can employ in both the community and acute care settings, while the newly enhanced ancillary resources offers interactive tools that allow students of all learning styles to master public health nursing.
Presenting an empowerment-oriented management approach, this ground-breaking how-to guide covers the most recent innovations and current theories you need to create a successful social service organization. This all-in-one guide to service organization management best practices will help you gain the skills you need to effectively lead and empower your staff. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: Values and ethics Organizational structure Diverse clientele and access to services Barriers to service delivery Cultural competency Fight for social justice Financial resource management Evaluating program outcomes Control of the external environment A must-have reference, An Empowering Approach to Managing Social Service Organizations will help practicing professionals and students on the cusp of leadership improve service delivery to clients, make improvements in workplace conditions, acquire critical resources and retain the leadership power needed to survive in a turbulent social, political and economic environment.
This very practical guide will teach students everything they need to know to successfully apply theory, methods and approaches in real-life practice. It will assist in developing and hone their skills to make the best start in their practice placement and beyond as a newly qualified practitioner. To get the most out of this book, visit the companion website at https://www.study.sagepub.com/rogers2e to find journal articles, templates, ‘how to’ guides and brand new videos with discussion questions, and a glossary.
Here three gerontological professionals have combined their diverse backgrounds in a timely and urgently needed study of how religious institutions interact with their communities to provide care for the elderly. In an easily accessible and well-written text, actual and potential services are described, and ways of enhancing religious/agency collaboration are suggested. Data are presented from studies in four communities and in a variety of provider settings. The book begins with an overview of aging in modern society, followed by a discussion of the vital importance of spiritual well-being for elderly women and men today. The authors show how church and synagogue can provide services for elderly persons, highlighting ways in which intentions can be translated into programs. A second section identifies diverse categories of elderly persons in the community and their physical, social, emotional, and spiritual needs. It suggests opportunities for religious organizations to address these needs, particularly through collaboration with service agencies. Programs currently provided by synagogues and churches are detailed. A final section examines the benefits of institutions working together with service agencies on potential problem areas. It provides ways to enhance the partnership--from simple communication, to cooperation, coordination, collaboration, and even confederation. The book concludes with a useful model, developed from the authors' original research, that can enhance interaction between churches and synagogues, and service agencies.
What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills. Key features: - Wide range of case studies from an array of service areas and user groups - Reflective tasks and questions to stimulate critical thinking and discussion - Skills audits to test where your strengths are and areas for development This book is designed to guide readers in developing their own communication style that best suits them to become an effective social worker, whilst meeting the needs of their service user group and individual service user.