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The New Discipline in IT: Applications Support and Maintenance (ASM) Today's CIOs are charged with an ever-broadening range of responsibilities, chief among them aligning IT with business objectives, and using IT to move the business forward. New technologies and applications that provide businesses with efficiency improvements or competitive advantages are where CIOs' careers are made...or broken. Now consider the fact that up to 90% of enterprise IT spending, and the bulk of CIO attention, is paid not to strategic priorities or future developments, but to the support of existing systems. Only recently have IT leaders begun to appreciate this fact, and that Applications Support and Maintenance (ASM) requires its own skill sets, culture and best practices. Formerly the silent majority of IT spending, ASM today is the newest IT discipline. SMART Methodology: Best Practices in ASM SMART Methodology: The Only Authoritative Guide to Creating a Successful Applications Support and Maintenance Environment, details what amounts to the industry's first established best practices in supporting, maintaining and enhancing existing applications. Based on more than 25 years of research, development and implementation, SMART Methodology details practices including: The Continuous Lifecycle Methodology Application Taxonomy Benchmarks and Service Levels Support and Maintenance Tools Support and Maintenance Maturity Levels Governance and Change Control Reporting and Documentation Corporate Culture For more information about RIS, please go to www.risglobal.com Rave Reviews for SMART Methodology "The industry has been in need of a book like SMART Methodology for years" "Finally a detailed, thorough and established set of best practices for ASM" "Clearly based on seasoned, focused experience in supporting mission-critical IT applications" "Thorough, well thought out, and the first book of its kind" "SMART is a leading edge practice and should soon be the industry standard."
The Smart Sales Method provides B2B Technology Sales Teams with a client-facing sales methodology designed specifically for organizations that sell complex offerings in a highly competitive marketplace, and for the CEOs and Sales Leaders who feel their organizations have not yet won their fair share of their potential market. When fully implemented, the B2B sales team applying the Smart Sales Method will be utilizing a statistically supported sales method for developing more pipeline and closing more sales. Written by the leadership team of Worldleaders Sales Solutions' co-founder and lead Sales Trainer Joe Morone, co-founder and Outsourced Sales Recruiting leader Karen Benjamin, and Account Manager Marty Smith, The Smart Sales Method is a step-by-step approach for CEOs and sales leaders of B2B technology companies who are determined to improve their sales results. Learn more at www.worldleaderssales.com. Message from author Joe Morone: This book is not for everyone. This book is for the CEOs and Sales Leaders who feel their organizations have not yet won their fair share of their potential market. You have great products/services. You've amassed a dedicated team. You have loyal clients realizing tangible success with your offerings. But improving sales results remains your most elusive challenge. You did everything right. You hired experienced salespeople. You compensated them fairly and invested time and money into their training. Yet you're still not seeing the sales growth you know the company deserves. Smart Selling for B2B Technology Sales Teams is a client-facing sales methodology designed specifically for organizations that sell complex offerings in a highly competitive marketplace. When fully implemented, your sales team will be utilizing a statistically supported sales method for developing more pipeline and closing more sales. Let's get on the path of exponential year-over-year sales growth... so that you can win your fair share. I will be with you every step of the way. Just call me at (585) 732-5666 or email me at [email protected]. Joe Morone, Principal, Worldleaders Inc. www.worldleaderssales.com
In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.
This is the second, revised and expanded edition. The first edition was published under the slightly longer title "How to Take Smart Notes. One Simple Technique to Boost Writing, Learning and Thinking - for Students, Academics and Nonfiction Book Writers". The key to good and efficient writing lies in the intelligent organisation of ideas and notes. This book helps students, academics and other knowledge workers to get more done, write intelligent texts and learn for the long run. It teaches you how to take smart notes and ensure they bring you and your projects forward. The Take Smart Notes principle is based on established psychological insight and draws from a tried and tested note-taking technique: the Zettelkasten. This is the first comprehensive guide and description of this system in English, and not only does it explain how it works, but also why. It suits students and academics in the social sciences and humanities, nonfiction writers and others who are in the business of reading, thinking and writing. Instead of wasting your time searching for your notes, quotes or references, you can focus on what really counts: thinking, understanding and developing new ideas in writing. Dr. Sönke Ahrens is a writer and researcher in the field of education and social science. He is the author of the award-winning book “Experiment and Exploration: Forms of World Disclosure” (Springer). Since its first publication, How to Take Smart Notes has sold more than 100,000 copies and has been translated into seven languages.
New tools for managing complexity Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston Consulting Group’s fascinating Complexity Index, business complexity has increased sixfold during the past sixty years. And, all the while, organizational complicatedness—that is, the number of structures, processes, committees, decision-making forums, and systems—has increased by a whopping factor of thirty-five. In their attempt to respond to the increasingly complex performance requirements they face, company leaders have created an organizational labyrinth that makes it more and more difficult to improve productivity and to pursue innovation. It also disengages and demotivates the workforce. Clearly it’s time for leaders to stop trying to manage complexity with their traditional tools and instead better leverage employees' intelligence. This book shows you how and explains the implications for designing and leading organizations. The way to manage complexity, the authors argue, is neither with the hard solutions of another era nor with the soft solutions—such as team building and feel-good “people initiatives”—that often follow in their wake. Based on social sciences (notably economics, game theory, and organizational sociology) and The Boston Consulting Group’s work with more than five hundred companies in more than forty countries and in various industries, authors Yves Morieux and Peter Tollman recommend six simple rules to manage complexity without getting complicated. Showing why the rules work and how to put them into practice, Morieux and Tollman give managers a much-needed tool to reinvigorate people in the face of seemingly endless complexity. Included are detailed examples from companies that have achieved a multiplicative effect on performance by using them. It’s time to manage complexity better. Employ these six simple rules to foster autonomy and cooperation and to effectively handle business complexity. As a result, you will improve productivity, innovate more, reengage your workforce, and seize opportunities to create competitive advantage.
There are a lot of pre-education and pre-trading decisions you will need to make before you spend any money on trading or capitalizing an account to trade live with as a brand new self-directed trader. This book delivers a basic comprehensive guide to some of the tools and resources needed to help give you the best beginner information to make some of those hardest decisions and to be able to trade in any market on any time frame, the method in this book can make beginners money right away when mastered properly. Your core strategy can and should be very simple and really all you will need to make money with the smart money every day in the live financial markets or any liquid market for that matter which the beauty of The Zero Fear Trade Smart Method. The professional advice given you in this book will empower you to have confidence and zero fear of going in the live markets and accurately initiating a low risk high reward position with which you can have a high probability outcome from being a live market participant. Becoming a successful self-directed investor and trader is not nearly as difficult as one would think as long as they have the proper education and proper knowledge base right from day one, it takes a while but you can do it!
Use Trading and Investing using the Smart Plan Method as an overview or a guide if you will, to what to study and learn first to become consistently profitable from investing and trading and how you can make every day Saturday for the rest of your natural life and be able to do it from anywhere in the world you chose to do it from. In Trading and Investing using the Smart Plan Method I tell you only the most critical things to learn first because those are absolutely the most important and the ones that will make you money right away if you do them. As a brand new investor and trader with zero knowledge of the business you are at a loss as to what information you actually do and do not need. Much of what the current investing and trading education industry is putting out is not only giving you information that is all backwards, it is very unrealistic to do in the live markets, and can get you and your trading account into a lot of trouble. The trading education industry is not regulated so beware of that. Anyone can put out a YouTube video of anything and brand new self-directed traders who are watching these types of things thinking that what they are viewing are the right things to do, better watch out for that. New self-directed investors and traders also spend waaaay too much time on looking for the magical combination of indicators, settings and colors or formulas they think will show them something that is going to help them make more money. There are no shortcuts or bells that go ding to tell you to enter the right position so stop looking right now. All you need to see is right in front of you on the price chart and that is price and time, those are the only things that professionals care about and nothing else. You can certainly use your trading chart like a crystal ball to tell you where price will go with a high degree of confidence and I will tell you how in Trading and Investing using the Smart Plan Method. This book is for beginners and will detail many of the things that a brand new trader must learn not to do before they can become consistently profitable in the live markets. You’re heard the saying “just say no to drugs”, just say no to having someone else use your money for you and you and your account will be waaaaay ahead of the game to start off. Don’t say I didn’t warn you, OK, continue with your insanity and read this entire book to give yourself a fighting chance.
As populations have continued to grow and expand, many people have made their homes in cities around the globe. With this increase in city living, it is becoming vital to create intelligent urban environments that efficiently support this growth and simultaneously provide friendly and progressive environments to both businesses and citizens alike. Smart Cities and Smart Spaces: Concepts, Methodologies, Tools, and Applications is an innovative reference source that discusses social, economic, and environmental issues surrounding the evolution of smart cities. Highlighting a range of topics such as smart destinations, urban planning, and intelligent communities, this multi-volume book is designed for engineers, architects, facility managers, policymakers, academicians, and researchers interested in expanding their knowledge on the emerging trends and topics involving smart cities.
Engaging and lively, clear and practical, this is the most applied accounting book written specifically for business and management students.Sam Smart is the budding entrepreneur on whom the case study at the heart of this book is based. Featured at the start of each chapter, we follow Sam as he goes from starting a small business, printing sports kits for local teams, to managing a global sports business. Throughout the course of thebook he assesses the success of his business, finances activities, makes pricing decisions, opens new branches, looks at cash flow, and facilitates planning, control, and investment.As we follow the case study, the core topics central to accounting are covered with clarity, imagination, and relevance, giving students the support they need to complete their course and exams with confidence. The wealth of additional examples and self-test exercises available alongside the casestudy enable students not only to develop an appreciation of how accounting information allows a manager to make key business decisions, but also to acquire the skills necessary to enable them to converse with accountants, and challenge their assumptions and methodologies.This book is accompanied by the following online resources:For Students:- Multiple choice questions- Additional practice questions with answers- Flashcard glossary- Tables from the textFor Lecturers:- Test bank- PowerPoint presentations- Solutions to end-of-part case studies- Additional end-of-part case studies (with solutions)- Assessment guide- Double entry chapters
This book explores the specific role that glazing technologies play within the world of smart architecture as important components of contemporary and future sustainable architectural and technological research. Smart Architecture begins with a definition of the concept of “smart” in architecture and examines how innovative technologies and materials have shaped buildings over the years. The author then provides a supporting database of contemporary smart architecture—mapping adopted strategies, recognizing common patterns, and evaluating current and future trends in the context of smart building envelopes, energy efficiency, and the development of high-potential innovative building components. The book proceeds with a focus on the specific role that glazing technologies play in this framework and provides a systematic methodology to quantify options for the effective integration of transparent building components within advanced and innovative building envelope systems.