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This book guides healthcare professionals, hospital administrators, and medical interpreters in the United States (and internationally) in ways to better communicate with Deaf and Hard of Hearing (D/HH) patients and sign language interpreters in healthcare settings. It also provides an overview of the healthcare communication issues with healthcare professionals and D/HH patients, and the advantages and disadvantages of using in-person interpreters vs. video remote interpreting (VRI). Due to technology development, hospital administrators have popularized the use of VRI and reduced the number of in-person interpreting services, which have negatively affected the quality of medical interpreting services and patient-provider communication. The COVID-19 pandemic also has accelerated the move toward more VRI, particularly in the US. The book addresses an understudied aspect of access and is written by an international deaf researcher from Japan who uses American Sign Language (ASL) and English as non-native languages. In order to identify appropriate interpreting services for specific treatments, the author focuses on healthcare professionals' and D/HH patients' interpreting preferences for critical and non-critical care in the US, and offers a new theoretical framework, an Ecology of Health Communication, to contextualize and analyze these preferences. The ecological matrix and its five analytical dimensions (i.e., physical-material, psychological, social, spatial, and temporal) allow readers to understand how these dimensions influence healthcare professionals' and D/HH patients' interpreting preferences as well as the treatment outcomes. This book concludes by prioritizing the use of an appropriate interpreter for specific treatments and allocating funds for in-person interpreters for critical care treatments. Deaf Rhetoric: An Ecology of Health Communication is primarily designed for healthcare professional students and professionals, hospital administrators, medical interpreters, VRI companies, and healthcare researchers. Scholars interested in the communication preferences of healthcare professionals and deaf people also will find this text useful. The book counters some of the power differences between healthcare providers and those who use medical services, and subtly reminds others that deaf people are not solely the receivers of medical care but actually are full people. The field of health care is growing and medical schools are increasingly called on to address cultural competencies; this resource provides a needed intervention.
Long gone are the days when a deaf person is expected to struggle through a healthcare consultation with a health professional who has inadequate deaf awareness. Legislation now dictates that the onus is on the health professional to utilise the right communication skills. Deafness is very common, meaning that health professionals, whatever their specialist area, can expect to encounter a client with deafness or hearing loss on a daily basis. Working with Deaf People is intended for use as a general reference manual, offering practical advice on how to prepare for the consultation with clients who are deaf or deafblind. Information is offered about language, communication and culture; case studies demonstrate how the messages can be applied in practice. Every health professional, medical and nursing student, whatever their discipline and whatever country they work in, should have a copy of this book.
This book defines the notion of applied sign linguistics by drawing on data from projects that have explored sign language in action in various domains. The book gives professionals working with sign languages, signed language teachers and students, research students and their supervisors, authoritative access to current ideas and practice.
At the worldwide level, a blanket of silence covers linguistic access to care for the deaf. The tragedy of the deaf is not being heard. Intolerable situations arise : major errors in treatment due to poor communication; sometimes complete misunderstanding. The use of sign language establish a level of care equivalent to that of the country's population. International recognition of the choice of language in which one wishes combine two basic rights: the right to one's language and the right to care. This would be a social advance that would extend to all those who were in need of care, tired or anxious, would not have to overcome the additional obstacle of a doctor who does not speak their language.PLANHow many people in the world are concerned by the possible choice of sign language ? . What do scientific journals teach us ? Nothing for the deaf without the action of the deaf. Professional sign language already in place - interpretation - sign language care facilities Origins of care units: 1- a response to epidemics 2- favorable political context When choice is possible . Assessment of health actions Basic health care units: new spaces for new practices and professions . Africa: a health emergency.Sign language care multiple advances .The petition . The 5 euros of this book finances an international petition addressed to the WHO.
UNIQUE approach looks at populations the way health care workers encounter them, not by ethno-cultural/religious labels. Accessible writing style relays information in a balanced and concise manner for undergraduate and graduate students as well as health care professionals. Multidisciplinary perspective is provided by authors who represent a variety of health disciplines and cultural identities, who may be educators or practitioners, each presenting complex ideas in understandable ways and controversial ideas in a transparent way. Cultural Considerations in Care and Cultural Competence in Action boxes integrate theory into practice and invite critical self-reflection. Teaching and learning tools include learning objectives and key terms at the beginning of each chapter, plus end-of-chapter group activities, review questions, and more. NEW! New chapters on Indigenous health, sexual and gender diversity, immigrant and refugee health, and community health are added to this edition, and new topics include cultural safety, cultural humility, the impacts of racism, working with interpreters and the use of technology, palliative care, and more. NEW! UNIQUE! Cultural competence and safety perspectives throughout the text help you to be more responsive in delivering culturally safe care, and in reaching the goal of equity and culturally competent care. NEW! Discussion of cultural issues addresses power, privilege, intersectionality, equity, advocacy, and being an ally. NEW! Up-to-date content includes the latest statistics, guidelines, research, references, and resources. NEW! Evolve website enhances your understanding with review questions, unfolding case studies, and more.
According to the Canadian Patient Safety Institute (CPSI), ineffective communication among nurses and health care providers is one of the leading causes of medical errors and patient harm. As they navigate hectic environments and unexpected situations, it is critical for health care professionals to have strong communication tools at their disposal when interacting with patients and colleagues. Communication for Nursing and Health Care Professionals aims to assist health care and nursing students in developing these tools for their professional practice. Using case studies to cover a broad range of scenarios within health care environments, this text emphasizes practical applications of communication concepts and strategies. Designed for undergraduate students in nursing and health studies, the chapters include learning objectives, key terms, end-of-chapter discussion questions, and a variety of activities to enrich skill building and classroom experience. With a unique focus on the Canadian health care system, this essential text will help foster students’ communication skills and effectively prepare them for their practice across professional positions. FEATURES: - Demonstrates effective communication strategies across a diverse range of patient interactions and scenarios - Employs real-world case studies and situations students will encounter in the field to illustrate practical applications of communication concepts - Includes chapter learning objectives, key terms, discussion questions, student activities, and a test bank
"I love you." "What can I get you?" "Let's take a walk." Wanting to say simple things like these but not being able to is frustrating and disheartening—but learning how to communicate can be easy and fun! This book is a basic guide to the alphabet, vocabulary, and techniques it takes to connect using American Sign Language. Whether signing out of necessity or learning for the sake of growing, you will enjoy this practical primer. After reading this book, you will be able to use American Sign Language in a social, educational, or professional setting. Whether the goal is to communicate with hearing-impaired grandparent, a child with special needs in school, or an infant, people learn sign language for many different reasons. Easy to read and reference—and complete with images and examples of common signs—this basic guide allows you to make a meaningful connection that's otherwise impossible.