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V. 52 includes the proceedings of the conference on the Farmington Plan, 1959.
In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform efforts from a variety of perspectives and answers some pressing questions: How can we make better decisions about service delivery? How should we measure service delivery performance? How should we engage users of government services? How can we create a service culture? How can we use the internet more effectively? Approaching service delivery as not merely technical but inherently political and controversial, the authors look beyond the rhetoric to see what has actually been achieved and what obstacles confront further improvements.
This book offers a comprehensive overview of the role of the third sector--voluntary or nonprofit groups--in the delivery of public services in the United Kingdom. It details the historical development of the relationship between the government and the third sector, reviews major debates and controversies that have accompanied the increasing reliance on third-sector work in recent years, and explores the various fields in which third-sector activity is prominent.
This volume is a comprehensive collection of critical essays on The Taming of the Shrew, and includes extensive discussions of the play's various printed versions and its theatrical productions. Aspinall has included only those essays that offer the most influential and controversial arguments surrounding the play. The issues discussed include gender, authority, female autonomy and unruliness, courtship and marriage, language and speech, and performance and theatricality.
First published in 2002. An American Health Dilemma is the story of medicine in the United States from the perspective of people who were consistently, officially mistreated, abused, or neglected by the Western medical tradition and the US health-care system. It is also the compelling story of African Americans fighting to participate fully in the health-care professions in the face of racism and the increased power of health corporations and HMOs. This tour-de-force of research on the relationship between race, medicine, and health care in the United States is an extraordinary achievement by two of the leading lights in the field of public health. Ten years out, it is finally updated, with a new third volume taking the story up to the present and beyond, remaining the premiere and only reference on black public health and the history of African American medicine on the market today. No one who is concerned with American race relations, with access to and quality of health care, or with justice and equality for humankind can afford to miss this powerful resource.
The Congressional Record is the official record of the proceedings and debates of the United States Congress. It is published daily when Congress is in session. The Congressional Record began publication in 1873. Debates for sessions prior to 1873 are recorded in The Debates and Proceedings in the Congress of the United States (1789-1824), the Register of Debates in Congress (1824-1837), and the Congressional Globe (1833-1873)
The Cultures of Knowledge Organizations defines culture and the role it plays in supporting or impeding strategies. The book provides readers with an in-depth understanding of culture within knowledge organizations This book develops a new and more robust definition and characterization of knowledge cultures than currently exist.