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Can you sell with integrity and still make a profit? Yes! In Selling Ethically: A Business Parable Connecting Integrity with Profits, author Joel Malkoff--a.k.a. the Ethics Giver--reveals the powerful and surprising link between business ethics and profits. Drawing on the wisdom of biblical sages, modern thought leaders, and the tenets of Malkoff's faith, this heartfelt and relatable business parable is inspired by experiences from the author's own business career. Having generated more than a half-billion dollars in sales, Malkoff proves that ethical business conduct isn't just the right thing to do--it's essential for: - building better customer relationships - selling more products and services via customer referrals - increasing your sales revenue and profits In Selling Ethically, business executive David King, the parable's protagonist, has a near-death experience; he suddenly finds his life--and his business career--on trial in a heavenly court. There, he fights not only to defend a lifetime's worth of business decisions-but for the ultimate fate of his soul. King's journey leads to powerful professional and personal discoveries and the realization that ethical business practice and profits are inextricably linked.
Can you sell with integrity and still make a profit? Yes! In Selling Ethically: A Business Parable Connecting Integrity with Profits, author Joel Malkoff--a.k.a. the Ethics Giver--reveals the powerful and surprising link between business ethics and profits. Drawing on the wisdom of biblical sages, modern thought leaders, and the tenets of Malkoff's faith, this heartfelt and relatable business parable is inspired by experiences from the author's own business career. Having generated more than a half-billion dollars in sales, Malkoff proves that ethical business conduct isn't just the right thing to do--it's essential for: - building better customer relationships - selling more products and services via customer referrals - increasing your sales revenue and profits In Selling Ethically, business executive David King, the parable's protagonist, has a near-death experience; he suddenly finds his life--and his business career--on trial in a heavenly court. There, he fights not only to defend a lifetime's worth of business decisions-but for the ultimate fate of his soul. King's journey leads to powerful professional and personal discoveries and the realization that ethical business practice and profits are inextricably linked.
“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs — and believing that you can meet those needs — will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham’s enormously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today’s business climate — when the need for integrity is greater than ever before. Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you’ve established your own goals and personality traits, you’ll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham’s years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
We all fear selling out. Yet we all face situations that test our ideals and values with no clear right answer. In a world where compromise is an essential aspect of life, authors Lily Zheng and Inge Hansen make the bold claim that everyone sells out-and that the real challenge lies in doing so ethically. Zheng and Hansen share stories from a diversity of people who have found their own answers to this dilemma and offer new ways to think about marginalization, privilege, and self-interest. From these stories, they pull out teachable skills for taking the step from selling out to selling out ethically. The Ethical Sellout is for all those committed to maintaining their integrity in a messy world.
Silicon Valley expert Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture—integrity—are destined to fail. “Show of hands—who in this group has integrity?” It’s with this direct and often uncomfortable question that Robert Chesnut, General Counsel of Airbnb, begins every presentation to new employees. Defining integrity is difficult. Once understood as “telling the truth and keeping your word,” it was about following not just the letter but the spirit of the law. But in a moment when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behavior. Trust in most traditional institutions is down—government, religious organizations, and higher education—and there’s a dark cloud hovering over technology. But this is precisely where companies come in; as peoples’ faith in establishments deteriorates, they’re turning to their employer for stability. In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. We will always need governments to manage defense, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress—if they act with integrity. "Rob is an insider who's combined doing good with doing business well in two iconic Silicon Valley companies. His book contains smart, practical advice for anyone looking to do good and do well.” —Reid Hoffman, co-founder of LinkedIn and author of Blitzscaling
Business ethics as a discipline has been evolving rapidly, and indeed needs to evolve constantly. This evolution is mandated more urgently than ever before as we plunge headlong, and with increasing velocity, into the era of automation, artificial intelligence and digitization. In a scenario where legal and policy guidelines are scarce or ambiguous, the role of business ethics in guiding academic and industrial research and innovation cannot be understated. Ethical codes and guidelines are needed for educators, scientists, industries, law and policy makers, as well as for the general public engaged with emerging technologies not only to ensure a smooth transition into the autonomous and digital age, but also to ensure that in the process, we do not unknowingly disengage from basic human rights, values and responsibilities. Traditional, time tested and universally accepted principles of (business) ethics, including principles of integrity, responsibility and sustainability must, therefore, not be abandoned, but rather permitted to evolve to address the unique issues that emerging technologies present to humankind. This evolution necessarily entails an evolution also in research methods (including methods that permit multi-disciplinary and multi-stakeholder engagement), entrepreneurship ethics and a multi-cultural understanding of human rights and responsibilities, as relevant to emerging technologies such as autonomous driving. The envisaged volume “Evolving Business Ethics: Integrity, Sustainability and Responsible Innovation in the Digital Age” accordingly brings together contributions in the field of business ethics from a diversity of perspectives and disciplines.
Ethical Theory and Business is the authoritative guide to business ethics and CSR, with cutting edge theoretical readings and cases.
As a young executive, Jerry Fleming wondered if making a profit and behaving ethically were even compatible. Years later, he discovered that ethical companies not only showed greater profits than their unethical competitors but also experienced greater employee satisfaction and public trust. With corporate scandals in the headlines, Profit at any Cost? is Fleming's call for businesspeople to rethink how ethics are lived out in the marketplace. In so doing, he says, they will find greater peace, success, and profits. With real-life examples from his thirty-year business career, Fleming challenges readers to: " see that the business world is not a separate playing field with its own "rules" examine the failures of energy-giant Enron and other troubled corporations " understand how seemingly insignificant choices lead to unethical business practices " discover four moral principles that lead to long-term success in business and life " learn why ethical companies are more successful in the long run With humor, poignant insights, and a wealth of research, Profit at Any Cost? will challenge and inspire men and women of all professions to bring integrity back to the workplace.
Do the Right Thing. Grow Your Business. Profit Wisely. Using the principles in this book, Jeff Morrill built businesses from scratch in automotive retail, real estate, telecommunications, and insurance that generate over $100,000,000 in annual revenue. His achievements in building flourishing, ethical companies have been featured in a variety of national media including USA Today, Entrepreneur Magazine, Automotive News, The Boston Globe, and others. That's because Jeff knows the secrets to building highly profitable businesses: how to create systems and procedures that produce profits automatically by focusing on doing the right thing every time. For the first time, Jeff shares all of those secrets in one place. You really can outsell your competitors without selling out your integrity. Contrary to popular belief, taking the high road really is the straightest path to the bottom line. You'll learn how to earn more profits consistently in business while staying true to your values.
In recent years, many disciplines have become interested in the scientific study of morality. However, a conceptual framework for this work is still lacking. In The Moral Background, Gabriel Abend develops just such a framework and uses it to investigate the history of business ethics in the United States from the 1850s to the 1930s. According to Abend, morality consists of three levels: moral and immoral behavior, or the behavioral level; moral understandings and norms, or the normative level; and the moral background, which includes what moral concepts exist in a society, what moral methods can be used, what reasons can be given, and what objects can be morally evaluated at all. This background underlies the behavioral and normative levels; it supports, facilitates, and enables them. Through this perspective, Abend historically examines the work of numerous business ethicists and organizations—such as Protestant ministers, business associations, and business schools—and identifies two types of moral background. "Standards of Practice" is characterized by its scientific worldview, moral relativism, and emphasis on individuals' actions and decisions. The "Christian Merchant" type is characterized by its Christian worldview, moral objectivism, and conception of a person's life as a unity. The Moral Background offers both an original account of the history of business ethics and a novel framework for understanding and investigating morality in general.