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Welcome to the world of a real life Crime Scene Investigator (CSI). These are a collection of true stories about what it is actually like to be a CSI working in the UK. Funnily enough it's not quite like the TV shows and most definitely not as glamorous. From covering 365 days a year (yes including Christmas Day), being on-call, never seeing friends or family, missing key celebrations, and obviously the multiple visions of death; we deal with and see it all! This is a first-hand account of everything you wanted to know, plus a whole load more you really didn't, about what really happens when CSI's investigate crime scenes. Have you any idea what they actually have to see, smell and touch? Many people may think that this is a job they would love to have. However, could you really do what is asked of you? Could you cope with the most gruesome of sights and perform under pressure? Will you feel the same after having read this honest account? Uncover the truth about one of the most popular jobs on the planet! Welcome to the Secret Life of a CSI.
Welcome to the world of a real life Crime Scene Investigator (CSI). These are a collection of true stories about what it is actually like to be a CSI working in the UK. Funnily enough it's not quite like the TV shows and most definitely not as glamorous. From covering 365 days a year (yes including Christmas Day), being on-call, never seeing friends or family, missing key celebrations, and obviously the multiple visions of death; we deal with and see it all! This is a first-hand account of everything you wanted to know, plus a whole load more you really didn't, about what really happens when CSI's investigate crime scenes. Have you any idea what they actually have to see, smell and touch? Many people may think that this is a job they would love to have. However, could you really do what is asked of you? Could you cope with the most gruesome of sights and perform under pressure? Will you feel the same after having read this honest account? Uncover the truth about one of the most popular jobs on the planet! Welcome to the Secret Life of a CSI.
For the first time, the CIA has authorized a top-level operative to tell all in an unforgettable behind-the-scenes look at espionage in action. an undisputed genius who could create an entirely new identity for anybody, anywhere, anytime, Antonio J. Mendez combined the cunning tricks of a magician with the analytical insight of a psychologist to help hundreds of people escape potentially fatal situations. From "Wild West" adventures in East Asia to Cold War intrigue in Moscow and helping six Americans escape revolutionary Tehran in 1980, Mendez was on the scene. Here he gives us a privileged look at what really happens in the field and behind closed doors at the highest levels of international espionage, some of it shocking, frightening, and wildly inventive--all of it unforgettable.
An exploration of the study of crime-scene blood spatter, featuring real-life examples and scientific analysis. Blood Secrets reveals how forensic experts read the story of a murder told in the traces of blood left behind, providing crucial evidence that has helped convict criminals who might have otherwise walked free. When Rod Englert began his career in law enforcement, virtually no police force in the world knew how to correctly examine blood spatter. He spent years studying and testing how blood behaves, pioneering a vital new tool that is now a part of any criminal investigation. In Blood Secrets he demonstrates how detectives and forensic experts use blood-spatter analysis to solve real cases. How can the police tell what type of murder weapon was used when the body is missing and all that’s left is a trace of gore? How can they tell if a victim was moved, or which person in a room fired the fatal shot? Englert lays out what he’s learned on a variety of intriguing cases, from puzzling murders in tiny, remote towns to the highest-profile celebrity trials—including O. J. Simpson, Robert Blake, and many others. Filled with fascinating details of forensic science and real-life CSI stories, Blood Secrets shows the techniques and tools used to decipher blood spatter’s code. Praise for Blood Secrets “A fascinating journey into the study of crimson drops. . . . Englert deftly balances real-life examples and detailed scientific analysis, giving readers a richer understanding of this developing avenue of forensic science.” —Publishers Weekly “Rod Englert is the ideal forensics professional. Blood Secrets shares many special insights and lessons learned from his long and storied law-enforcement career. The reader will appreciate his honesty and conviction as he weaves his way through the world of forensics and criminal investigation.” —Dayle Hinman, criminal profiler, host of Body of Evidence: from the case files of Dayle Hinman
Examines the century-old series of murders that terrorized London in the 1880s, drawing on research, state-of-the-art forensic science, and insights into the criminal mind to reveal the true identity of the infamous Jack the Ripper.
Critical to the successful apprehension and prosecution of criminals, the job of collecting evidence at a crime scene requires knowledge, technical skills, patience, and perseverance. Often this task falls on just one individual the officer on routine patrol duties who is the first to arrive at the scene of a crime. Written by an expert with seve
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
How data surveillance, digital forensics, and generative AI pose new long-term threats and opportunities—and how we can use them to make better decisions in the face of technological uncertainty. In The Secret Life of Data, Aram Sinnreich and Jesse Gilbert explore the many unpredictable, and often surprising, ways in which data surveillance, AI, and the constant presence of algorithms impact our culture and society in the age of global networks. The authors build on this basic premise: no matter what form data takes, and what purpose we think it’s being used for, data will always have a secret life. How this data will be used, by other people in other times and places, has profound implications for every aspect of our lives—from our intimate relationships to our professional lives to our political systems. With the secret uses of data in mind, Sinnreich and Gilbert interview dozens of experts to explore a broad range of scenarios and contexts—from the playful to the profound to the problematic. Unlike most books about data and society that focus on the short-term effects of our immense data usage, The Secret Life of Data focuses primarily on the long-term consequences of humanity’s recent rush toward digitizing, storing, and analyzing every piece of data about ourselves and the world we live in. The authors advocate for “slow fixes” regarding our relationship to data, such as creating new laws and regulations, ethics and aesthetics, and models of production for our data-fied society. Cutting through the hype and hopelessness that so often inform discussions of data and society, The Secret Life of Data clearly and straightforwardly demonstrates how readers can play an active part in shaping how digital technology influences their lives and the world at large.
From an award-winning journalist comes this real-life cloak-and-dagger tale of Vera Atkins, one of Britain’s premiere secret agents during World War II. As the head of the French Section of the British Special Operations Executive, Vera Atkins recruited, trained, and mentored special operatives whose job was to organize and arm the resistance in Nazi-occupied France. After the war, Atkins courageously committed herself to a dangerous search for twelve of her most cherished women spies who had gone missing in action. Drawing on previously unavailable sources, Sarah Helm chronicles Atkins’s extraordinary life and her singular journey through the chaos of post-war Europe. Brimming with intrigue, heroics, honor, and the horrors of war, A Life in Secrets is the story of a grand, elusive woman and a tour de force of investigative journalism.
Law enforcement personnel categorize murderers on a scale of twenty-five levels of evil-from the naïve opportunists starting out at Level 1 to the organized, premeditated torture murderers who inhabit Level 25. But to an elite unnamed investigations group assigned to hunt down the world's most dangerous killers, headed by Steve Dark, a new category of killer is being defined....