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This remarkably practical resource gives you one-stop access to all of the medical office management techniques you need. You'll find detailed guidance on technical skills like management of appointments and schedules, health insurance billing, and use of office automation systems...as well as advice on personnel management, effective communication, ethical and legal issues, patient confidentiality, and many other issues that are essential to your success. And, you will like how easy this Manual is to use! Samples of consent forms, letters, and procedural policies offer concrete examples for you to follow. "Manager Alerts" point out potential pitfalls and tell you how to avoid them. Helpful "From the Author's Notebook" tips describe the best ways to handle a variety of office problems.
With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you’ll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field. Manager’s Alert boxes detail measures to help you avoid complications and prevent potential emergencies. From the Expert’s Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice. Exercises at the end of each chapter reinforce concepts and help you assess your understanding. Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices. Written Communication chapter helps you ensure proper communication and documentation in the health care facility. Updated content in the Medical Record chapter familiarizes you with the latest information on the electronic medical record. The updated Billing, Coding, and Collections chapter keeps you up to date with the latest coding and insurance forms (CMS 1500). Coverage of current legal and ethical issues and emerging technology in the medical office keep you apprised of recent developments.
From personnel management to financial administration, this one-of-a-kind resource offers proven techniques and ready-to-implement strategies for running the medical office. Practical discussions focus on interpersonal and legal aspects of patient care, as well as on sound business practices. Samples of consent forms, letters, and procedural policies offer concrete examples to follow. Manager's Alert boxes point out potential pitfalls and give specific, real-world advice on how to avoid them. Helpful tips From the Expert's Notebook describe the best way to handle a variety of office problems. Based on the author's more than 30 years of experience in managing and consulting with medical offices, Saunders Textbook of Medical Office Management, 2nd Edition helps you fulfill all of your responsibilities with excellence! Book jacket.
For courses in medical clerical and administrative medical assisting. The authoritative guide to the skills and issues of medical office management Medical Office Management explores the skills needed to manage a medical office and the issues students can expect to encounter in the field. With over 25 years in medical office management, Malone provides expert insight into office policies and procedures, health insurance, risk management, personnel management, and legal and ethical issues. This easy-to-read text is useful as a quick reference guide for both students and medical office managers. The 2nd edition expands its coverage of Affordable Care Act policies to include value-based payment, accountable care organizations, and new technologies improving health care.
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Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. Approachable writing style uses a conversational tone for easy understanding. Procedure checklists outline the steps required to complete a full range of administrative tasks. Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. Chapter checkpoints promote comprehension with questions following sections of the text. Compliance tips provide focused guidance on how to follow HIPAA mandates. Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) NEW! Sample practice examination on the Evolve website provides effective preparation for certification.
Evolve eBook The Evolve eBook gives you electronic access to all the textbook content. Using Evolve eBooks, you will be able to search your entire Elsevier eBooks library, highlight key passages, take notes, that you can share with your friends, and create folders to organize study materials. An online version gives you convenient access at no extra charge. Save valuable time with this easy-to-use, completely customizable study tool! Book Description With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you'll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field.