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The booming revolution in Information Technology sector has pushed India's telecom market significantly. India has shown tremendous growth in the past few years in terms of cellular services. For the past few years consumers prefer wireless mode of telephone services to wire line services. As per the survey report made by Voice & Data by the end of October 2014, the number of mobile subscribers has increased from 957.61 million at the end of the September 2014 to 962.63 million at the end of the October, 2014.
A reflective examination of everyday life in Lebanon in times of precarity and political torpor.
"This book assists its readers in formulation of ICT strategies for developing efficient and effective government systems and at the same time, acknowledge the importance of e-governance for building institutions to achieve transparency and accountability, and eventually democratic governance"--Provided by publisher.
Research Paper from the year 2014 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: B, Maastricht School of Management, course: MBA, language: English, abstract: Nepalese mobile phone market is one of the fast growing businesses with the penetration rate of at least 67.92% for GSM mobile services. Mobile phone providers have also been competing to offer dynamic services to customers. By doing this research, it is expected to offer inputs to enhance customer satisfaction with mobile services in Nepal. The term 'customer satisfaction' has become an emerging issue for academic research as business organizations recognize that customer satisfaction is the only way to win in the given tough competitive business world. The aim of this paper is to measure the antecedents and consequences of overall customer satisfaction with mobile services in Nepal. This study is probably the first of its kind in Nepal, which uses standard customer satisfaction measures (American customer satisfaction index model, (ACSIM) to examine the customer satisfaction with mobile services. It uses a structured questionnaire to collect the data from 242 young mobile users from two colleges in Nepal. Based on the observation, it is found that the influencing antecedents of customer satisfaction are customer expectation, perceived quality and perceived value. Similarly, it is also found that highly satisfied customers are more likely to repurchase and higher price tolerance to price increases by current mobile services provider or price decreases by rival. The result of this study is more applicable to young adult mobile services market in Nepal rather than to entire mobile subscriber population. The study reveals that mobile services provider must focus on improving mobile services quality to increase customer satisfaction and customer loyalty. The value of this study is that it u
Online business has been growing progressively and has become the major business platform within the past two decades. The internet bulldozed the development of new business models and innovations that substantially changed the way businesses run today. This led to a growth of advanced technologies used in online business such as data analytics, machine learning, and artificial intelligence. With higher internet connectivity and the exponential growth of mobile devices, shopping processes and behaviors were significantly affected as people are consistently connected online. Consumers can easily gain helpful product information and retail competitor information in myriad online channels. This led to a profound effect on businesses where they began to invest in new technologies and business practices that aim to align with the effects of globalization. Given the rapid technology advancements, both businesses and customers are presently experiencing an exponential upsurge in the implementation of new business processes and models. Impact of Globalization and Advanced Technologies on Online Business Models explores the ever-changing field of running an online busines and presents the current issues and challenges in online business triggered by global shifts in the online environment and technological changes. The chapters draw from a wide range of technologies used in today’s digital marketplace as well as recent development and empirical researches on online consumer behavior. As such, this book aims to contribute new dimensions in managing advancements in online business triggered by global and technology transformation. This book is ideal for executives, managers, IT consultants, practitioners, researchers, academicians, and students interested in globalization and the new technologies affecting online business models.
Despite progress, open government reforms remain uneven across the Arab region and are hampered by the ongoing effects of the COVID-19 pandemic. This report assesses the economic and social impact of open government based on experiences and good practices in OECD and Arab countries.
The only current guidebook available for Lebanon-bound travelers, this guide includes essentials for travelers of varying budgets and interests, numerous accommodation, restaurant, and transporation options, background notes on history, culture, and politics, and much more. Full-color photos throughout. 15 maps.
THREE FULL-LENGTH NOVELS featuring Captain Jihad Merhi of the Lebanese Internal Security Service and Captain Fadi Lattouf of the Palestinian Civil Police. THE BAALBECK DECISION: What links a series of murders in the Bourj el-Barajneh refugee camp with the assassination of Prime Minister Rafic Hariri? Merhi and Lattouf race against time to prevent the event which will change Lebanon forever. THE BYBLOS DISCOVERY: 'Sajida was right' - a cryptic message leads to murders in New York and Lebanon and sends Merhi and Lattouf on a chase to find al-Mahdi. Is the world ready for The Second Coming which could blow the Middle Eastern order apart? THE BEIRUT CONFESSION: As civil war rages in next door Syria, Merhi and Lattouf have to find a spy in the security services - before the spy finds them.