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In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.
The automotive industry appears close to substantial change engendered by “self-driving” technologies. This technology offers the possibility of significant benefits to social welfare—saving lives; reducing crashes, congestion, fuel consumption, and pollution; increasing mobility for the disabled; and ultimately improving land use. This report is intended as a guide for state and federal policymakers on the many issues that this technology raises.
Unraveled: To become undone.To take apart. To destroy. I thought I had it all with my well-respected job, Hollywood boyfriend, and glamorous lifestyle. Until the truth revealed a different story. In one day, after a single word, my carefully constructed life was obliterated.But it's only the beginning of my spiral. There's much further to fall.Then I meet him. He's the perfect man at the most imperfect time. It's only meant to be a one night stand. A last fling before my new reality sets in. But he has different ideas. Because he doesn't know the truth. Once he finds out, I'm convinced he'll realize this is too much for a new relationship. He's sure to cut and run. It's for the best really. After all, how can I possibly fall in love when I'm falling apart?
Kate Fullerton, talented tea designer and now co-owner of The Tea Chest, could never have imagined that she'd be flying from Brisbane to London, risking her young family's future, to save the business she loves from the woman who wants to shut it down. Meanwhile, Leila Morton has just lost her job; and if Elizabeth Clancy had known today was the day she would appear on the nightly news, she might at least have put on some clothes. Both need to start again...When Kate's, Leila's and Elizabeth's paths unexpectedly cross, they throw themselves into realising Kate's magical vision of London's branch of the newest and most delectable tea shop, The Tea Chest. But every time success is within their grasp, increasing tensions damage their trust in each other. With the very real possibility that The Tea Chest will fail, Kate, Leila and Elizabeth must decide what's important to each of them. Are they willing to walk away or can they learn to believe in themselves?..An enchanting, witty novel about the unexpected situations life throws at us, and how love and friendship help us through. Written with heart and infused with the seductive scents of bergamot, Indian spices, lemon, rose and caramel, it's a world you won't want to leave.
*A New York Times Notable Book of 2022* *A Washington Post Notable Work of Fiction* *An NPR Best Book of the Year* *A New Yorker Best Book of 2022* From the New York Times bestselling author of The Plot, Jean Hanff Korelitz’s The Latecomer is a layered and immersive literary novel about three siblings, desperate to escape one another, and the upending of their family by the late arrival of a fourth. The Latecomer follows the story of the wealthy, New York City-based Oppenheimer family, from the first meeting of parents Salo and Johanna, under tragic circumstances, to their triplets born during the early days of IVF. As children, the three siblings – Harrison, Lewyn, and Sally – feel no strong familial bond and cannot wait to go their separate ways, even as their father becomes more distanced and their mother more desperate. When the triplets leave for college, Johanna, faced with being truly alone, makes the decision to have a fourth child. What role will the “latecomer” play in this fractured family? A complex novel that builds slowly and deliberately, The Latecomer touches on the topics of grief and guilt, generational trauma, privilege and race, traditions and religion, and family dynamics. It is a profound and witty family story from an accomplished author, known for the depth of her character studies, expertly woven storylines, and plot twists.
A beautifully packaged edition of one of García Márquez's most beloved novels, with never-before-seen color illustrations by the Chilean artist Luisa Rivera and an interior design created by the author's son, Gonzalo García Barcha. In their youth, Florentino Ariza and Fermina Daza fall passionately in love. When Fermina eventually chooses to marry a wealthy, well-born doctor, Florentino is devastated, but he is a romantic. As he rises in his business career he whiles away the years in 622 affairs—yet he reserves his heart for Fermina. Her husband dies at last, and Florentino purposefully attends the funeral. Fifty years, nine months, and four days after he first declared his love for Fermina, he will do so again.
A Shakespearean scholar inherits a beachside bookshop—and a murder mystery—in this delightful new cozy series for fans of Kate Carlisle and Ellery Adams Summer Merriweather’s career as a Shakespeare professor hangs by a bookbinder’s thread. Academic life at her Virginia university is a viper’s pit, so Summer spends her summer in England, researching a scholarly paper that, with any luck, will finally get her published, impress the Dean, and save her job. But her English idyll ends when her mother, Hildy, shuffles off her mortal coil from an apparent heart attack. Returning to Brigid’s Island, North Carolina, for the funeral, Summer is impatient to settle the estate, sell Beach Reads—her mom’s embarrassingly romance-themed bookstore—and go home. But as she drops by Beach Reads, Summer finds threatening notes addressed to Hildy: “Sell the bookstore or die.” Clearly, something is rotten on Brigid’s Island. What method is behind the madness? Was Hildy murdered? The police insist there’s not enough evidence to launch a murder investigation. Instead, Summer and her Aunt Agatha screw their courage to the sticking place and start sleuthing, with the help of Hildy’s beloved book club. But there are more suspects on Brigid’s Island than are dreamt of in the Bard’s darkest philosophizing. And if Summer can’t find the villain, the town will be littered with a Shakespearean tragedy’s worth of corpses—including her own.
World Development Report 1994 examines the link between infrastructure and development and explores ways in which developing countries can improve both the provision and the quality of infrastructure services. In recent decades, developing countries have made substantial investments in infrastructure, achieving dramatic gains for households and producers by expanding their access to services such as safe water, sanitation, electric power, telecommunications, and transport. Even more infrastructure investment and expansion are needed in order to extend the reach of services - especially to people living in rural areas and to the poor. But as this report shows, the quantity of investment cannot be the exclusive focus of policy. Improving the quality of infrastructure service also is vital. Both quantity and quality improvements are essential to modernize and diversify production, help countries compete internationally, and accommodate rapid urbanization. The report identifies the basic cause of poor past performance as inadequate institutional incentives for improving the provision of infrastructure. To promote more efficient and responsive service delivery, incentives need to be changed through commercial management, competition, and user involvement. Several trends are helping to improve the performance of infrastructure. First, innovation in technology and in the regulatory management of markets makes more diversity possible in the supply of services. Second, an evaluation of the role of government is leading to a shift from direct government provision of services to increasing private sector provision and recent experience in many countries with public-private partnerships is highlighting new ways to increase efficiency and expand services. Third, increased concern about social and environmental sustainability has heightened public interest in infrastructure design and performance.
The new way to transform a sales culture with clarity, authenticity, and emotional intelligence Too often, the sales process is all about fear. Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy. Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are successful, both buyer and seller win. When they aren't, both lose. It's no longer sufficient to get clients to buy; a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction. Elevate your career with this essential guide for sales professionals and entrepreneurs alike.
Sports agent Myron Bolitar is poised on the edge of the big time. So is Christian Steele, a rookie quarterback and Myron's prized client. But when Christian gets a phone call from a former girlfriend, a woman who everyone, including the police, believes is dead, the deal starts to go sour. Trying to unravel the truth about a family's tragedy, a woman's secret, and a man's lies, Myron is up against the dark side of his business—where image and talent make you rich, but the truth can get you killed. In novels that crackle with wit and suspense, Edgar Award winner Harlan Coben has created one of the most fascinating and complex heroes in suspense fiction—Myron Bolitar—a hotheaded, tenderhearted sports agent who grows more and more engaging and unpredictable with each page-turning appearance.