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"At core a practical handbook for the self-study and review process, this publication will ground these activities in an understanding of the changing roles of academic libraries in the higher education and information environment. Beyond its use as a manual for cyclical reviews, this volume will underscore the need for libraries to engage in a continuous process of assessment and to demonstrate clear and concrete evidence of value. From the numerous assessment methodologies and approaches discussed to the chapters that challenge those very approaches and methods, the book provides concrete and useful information and raises key questions and provocative caveats about the review process"--
This report provides Association of College and Research Libraries (ACRL) leaders and the academic community with a clear view of the current state of the literature on value of libraries within an institutional context, suggestions for immediate "Next Steps" in the demonstration of academic library value, and a "Research Agenda" for articulating academic library value. Its focus is to help librarians understand, based on professional literature, the current answer to the question, "How does the library advance the missions of the institution?" This report is also of interest to higher educational professionals external to libraries, including senior leaders, administrators, faculty, and student affairs professionals.
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries
In the 21st century, information literacy emerges as the cornerstone of educational development. Despite its paramount significance, a stark reality persists — students often traverse the corridors of academia without acquiring essential information literacy skills. This deficiency is exacerbated by a shortage of faculty training, leaving academic libraries to shoulder the responsibility of cultivating information-savvy individuals. Examining Information Literacy in Academic Libraries delves into the core challenges and solutions surrounding this critical educational imperative. This book illuminates the role of academic libraries as bastions of information literacy instruction. The capacity of students and information consumers to seek, evaluate, and utilize information is paramount for informed decision-making ethically and legally. Regardless of whether or not students were brought up in the digital age, many lack the fundamental information literacy skills required for higher education. This deficiency manifests in academic malpractices, such as plagiarism, which compromise the integrity of educational institutions. Moreover, this imperative work contends that the Fourth Industrial Revolution (4IR) is not a distant concept but a present reality. The recent global upheaval caused by the Coronavirus pandemic accelerated the adoption of new technologies, necessitating a swift reassessment of our collective ability to navigate this everchanging digital and information landscape. Focusing on media literacy, data literacy, and digital literacy, with information literacy as the overarching domain, this book serves as a beacon for educators, librarians, and policymakers.
The daily administration of an academic library often leaves you needing quick advice on the topic at hand. Nelson, an experienced administrator writing from first-hand knowledge, delivers such advice in 30 topical chapters. Each chapter begins with an “Assertion,” a one-sentence summary allowing you to rapidly scan the book and find what you need. When you’re on the job you can dip into this guide for ready-to-use guidance on the full range of administrator responsibilities, such as How to think and act politically Preparing staff for safety and security procedures Influencing student and faculty's perception of the library as a basic component of education Fostering librarians' professional identity as teachers Communicating effectively, from email messages to meetings Assessment and systematic collection of data Commentary sections in each chapter offer observations and interpretation, with abundant examples of useful advice. If you want to dig further into a topic, a Readings section points you to resources. Packed with insight about the day-to-day operations of the academic library, Nelson's guide will be invaluable to new and experienced administrators alike.
Higher education institutions in the United States and across the globe, are realizing the importance of enabling internal and external collaborative work, e.g., interdisciplinary research and community partnerships. In recent years, researchers have documented the benefits of organizational collaboration for research including greater efficiency, effectiveness, and enhanced research reputation. In addition, accreditors, foundations, business, and government agencies have been espousing the value of collaboration for knowledge creation and research and improved organizational functioning. As a result of both the external pressures and the known benefits, many forms of internal and external research collaborations have begun to emerge in higher education. At the heart of this change, academic libraries, who have long been models for collaborative work, are increasingly participating in the research process by providing a widening range of research services beyond traditional reference services. Innovative library services, in areas such as bibliometric analysis, research data management, and data repositories, are evolving in response to changes in education funding and policies. These funding and policy changes have also coincided with technological developments to create opportunities for academic librarians to find new roles within their institutions and the research community. There is a growing body of literature examining these changing academic library roles, but few volumes have concentrated on how the nature of collaborative work in libraries is helping to reshape institutional research practices. Academic Libraries and Collaborative Research Services fills that void by providing academic librarians and administrators with case studies and guidance on how academic libraries are establishing their place in this new collaborative research arena in the areas of emerging liaison roles, research data services, open access and scholarly publishing, and professional development programming. The book will also be useful to higher education administrators and institutional research officers looking for information on how to partner with libraries to increase the effectiveness of collaborative research.