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Well-implemented public involvement programs have many potential benefits for transportation agencies including enhanced credibility with the public, decisions reflecting community values, and reduced risks of litigation (O'Connor et al., 2000). The objectives of this study included a broad assessment of the Virginia Department of Transportation's (VDOT's) public involvement practices and the development of a public involvement "toolkit" for use by VDOT staff. The toolkit describes an array of techniques that may be used from the earliest planning stages of transportation projects through their construction, noting advantages, disadvantages, special considerations in the use of each technique, and references and website links for further reading. The assessment of VDOT's current public outreach practices included information gathering from citizens and VDOT staff. A total of 948 citizens attending several types of VDOT meetings and hearings completed written surveys that included questions about how they prefer to be notified about upcoming VDOT meetings, how they prefer to be informed about projects, and how they prefer to be updated on the status of plans or projects. Focus groups and written "self evaluation" surveys provided information on the perceptions of VDOT staff about the effectiveness of VDOT's public involvement approaches and their suggestions for improving communication with the public and public involvement... Study recommendations include the following: VDOT staff should use the toolkit and a soon-to-be released interactive public involvement tool by the Federal Highway Administration to choose effective public involvement approaches; VDOT divisions should collaborate on ways to increase the public's understanding of the planning, project development, and public involvement processes; and as soon as the state budget situation permits, the Outreach Section of VDOT's Office of Public Affairs proposed by the Governor's Commission on Transportation Policy should be staffed to provide greater in-house strategic communications planning and evaluation capability for major projects.
Many governments have effectively organized public project implementation systems in their jurisdictions. At the same time, many other countries remain at a less advanced level of public project management. Globally, there is a need for project management knowledge to be transferred between governments. However, no systematic review of these practices has been developed to date. Projects, Government, and Public Policy was written to fulfill this need and presents a review of project management practices in countries with developed project-based capabilities. This book uses its own rigorous model to present this review systematically. This book’s practical purpose is to give a structured overview of government-level project management practices. This knowledge can be used in the work of governments to improve the management of public projects and the implementation of public policies. Many professionals working in public institutions understand project management concepts differently than project management professionals. Therefore, this book begins with a chapter that describes the differences between the conceptual basis of public administration and project management. The body of this book has five parts. Part I is mainly intended for those involved in government and public administration who want to acquire or increase knowledge about project management. Part II provides an overview of the basic concepts from the theory of public administration, public policies, and development management. Part III describes what makes public projects unique and the success factors specific to projects of this sector. Knowledge about effective government project management practices is covered in Part IV. The concluding Part V begins with a general overview of the maturity model concept. Its main part covers the description of a maturity model showing ways to systematically improve the implementation of public projects. This book is written for governments and government administrators, including the most influential decision-makers, who craft policies to guide a country’s development as well as how to implement projects. This book is also intended for supporters and enthusiasts of project management in government and public administration by providing them with a description of the solutions used by project management in public administration. This book is intended, too, for all project management practitioners working for public projects: project managers, team members, sponsors, and middle-level executives of project-delivering private companies. By knowing public administration concepts, they can manage their projects better and use a common language with their clients.
In the past few decades, the field of transportation has changed dramatically. Deregulation and greater reliance on markets and the private sector has helped to reconfigure the transport industries, while the rise of intermodal goods and global commerce has produced efficiencies of operation and a greater interdependence among transport modes. In a
The purpose of this research was to evaluate the Virginia Department of Transportation's (VDOT's) Residential Traffic Calming Guide. A 2-year pilot program served as a means to evaluate the Guide. The results of the evaluation enabled VDOT to strengthen its Guide based, to a large extent, on the lessons learned in the pilot program and to prepare for effective statewide implementation of this customer service-oriented program. This report documents the activities of the pilot program and VDOT's Residential Traffic Calming Committee, which administered the program. Numerous conclusions were drawn by the researchers based on specific experiences during the pilot program. The conclusions ranged from the usefulness of specific elements of the Guide, actions that worked well for a particular county, the description of side effects from having the pilot program in place, lessons learned from specific traffic calming projects, and a list of other activities that have occurred under the moniker of traffic calming. The recommended changes to the Guide that were identified during this effort and incorporated in the latest version of the Guide are described. An implementation plan outlines a suggested approach to transition from a pilot to a statewide program. The plan emphasizes the Guide as a component of a residential traffic management program.