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This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.
This manual is designed to train personnel in the safe and effective operation of wastewater collection systems. It provides operators with information needed to operate and maintain collection systems efficiently and effectively. Emphasis is on tasks performed by line maintenance crews. Various types of collection systems and construction inspection are covered.