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Research has shown that having a diverse organization only improves and enhances businesses. Forbes and Time report that diversity is an $8 Billion a year investment. However, poorly implementing diversity programs have damaging effects on the organization and the very individuals these programs attempt to help. Poorly implemented programs can cause peers and subordinates to question decisions and lose faith in leadership. In addition, it can cause even the most confident individuals to doubt their own skillset and qualifications. Many organizations have turned to training to solve this complex issue. Yet still, other organizations have created and filled diversity and inclusion positions to tackle the issue. The effects of these poorly implemented programs are highlighted during strenuous times such as the latest COVID-19 pandemic. Marginalized people are more marginalized, and resources and support do not reach everyone. Tasks such as providing technical support, conducting large group meetings, or distributing work obligations without seeing employees on a daily basis becomes more challenging. Complex problems cannot be solved with simple solutions. Using organization development (OD) to develop a comprehensive change initiative can help. This book outlines how properly conducting an OD change initiative can effectively increase an organization’s diversity and inclusion -- it is grounded in research-based literature on diversity and OD principles. Many organizational leaders realize the key importance of diversity, equity, inclusion and multiculturalism in modern organizations. It is only through such efforts can organizations thrive in a networked world where much work is done virtually—and often across borders. But a common scenario is that leaders, recognizing the need for a diversity program, will pick someone from the organization to launch it. Perhaps the person identified for this challenge is in the HR department but has had no experience in launching diversity efforts—or even in managing large-scale, long-term, organization wide change efforts. But these are the challenges to be faced. This book quickly identifies some reasons why diversity programs fail and how to avoid those failures. The majority of the book highlights how to use OD to improve organization culture and processes to not only increase diversity and inclusion but develop overall organization talent and prevent personal preferences and biases from hindering the selection of the best talent for positions.
With the goal of building more inclusive working, learning, and living environments in higher education, this book seeks to reframe understandings of forms of everyday exclusion that affect members of nondominant groups on predominantly white college campuses. The book contextualizes the need for a more robust analysis of persistent patterns of campus inequality by addressing key trends that have reshaped the landscape for diversity, including rapid demographic change, reduced public spending on higher education, and a polarized political climate. Specifically, it offers a critique of contemporary analytical ideas such as micro-aggressions and implicit and unconscious bias and underscores the impact of consequential discriminatory events (or macro-aggressions) and racial and gender-based inequalities (macro-inequities) on members of nondominant groups. The authors draw extensively upon interview studies and qualitative research findings to illustrate the reproduction of social inequality through behavioral and process-based outcomes in the higher education environment. They identify a more powerful systemic framework and conceptual vocabulary that can be used for meaningful change. In addition, the book highlights coping and resistance strategies that have regularly enabled members of nondominant groups to address, deflect, and counteract everyday forms of exclusion. The book offers concrete approaches, concepts, and tools that will enable higher education leaders to identify, address, and counteract persistent structural and behavioral barriers to inclusion. As such, it shares a series of practical recommendations that will assist presidents, provosts, executive officers, boards of trustees, faculty, administrators, diversity officers, human resource leaders, diversity taskforces, and researchers as they seek to implement comprehensive strategies that result in sustained diversity change.
This book extends strategic diversity work beyond internal organization efforts toward social engagement and accountability and supports organizations to ground social impact across both business and employee interests, the first of which is ethics, covered in the initial chapter. Organizations around the world are committed to increasing the racial diversity of their employees. Simultaneously, there is also greater interest in creating more welcoming and psychologically safe environments for people of color within organizations. As the workforce demographics shift because of these initiatives, the interests and needs of the employee population have also shifted. This shift presents a challenge for organizations to move beyond symbolic diversity, equity, and inclusion (DE&I) work, of which increasing racial representation is chief, to helping organizations understand how to determine which issues to support of concern, value, and importance to their employees and society. Essentially, this book, a venture into the field called transorganization development, also moves beyond the traditional view of corporate social responsibility to take the position that businesses have a responsibility to make the world a better place by taking proactive stances on the many challenges facing the world today, including DE&I and accessibility. Many employees today expect their employers to take positions that will lead to making the world a better place.
Organization Development: The Process of Leading Organizational Change, Sixth Edition offers a comprehensive look at individual, team, and organizational change, covering classic and contemporary organization development techniques. Today′s practitioners seek a solid foundation that is academically rigorous, but also relevant, timely, practical, and grounded in OD values and ethics. In this bestselling text, author Donald L. Anderson provides students with the organization development tools they need to succeed in today’s challenging environment of increased globalization, rapidly changing technologies, economic pressures, and evolving workforce expectations. The new Sixth Edition has been updated to reflect the latest research. New cases, chapter learning objectives, examples, sections on diversity, equity, and inclusion, and the impact of COVID-19 on the workplace provide readers with the latest information on OD best practices.
INdivisible shows how organizations can bridge the gap between the promise and practice of inclusion. Challenging today's piecemeal approaches, it provides a comprehensive framework to achieve visible impact for business, society, and sustainability. It shows how everyone - senior leaders, middle managers and individuals - plays a part.Disruptive global challenges and shifting workforce expectations make it more important than ever to get inclusion right. Organizations need to draw on the skills, strengths and perspectives of the widest possible mix of people to find creative solutions and adapt to these changes. When inclusion flourishes, it galvanizes the whole working environment: attracting talent, fueling innovation, cultivating positive internal and external relationships, raising performance, and preparing organizations for the challenges ahead.Yet many companies struggle to achieve these desired business outcomes. Uncertain what inclusion really looks like, what action to take, or how to measure progress and impact, they too often focus on isolated initiatives.New thinking is needed to close the gap. In this powerful book, Alison Maitland and Rebekah Steele provide an effective way forward. They show why inclusion is indivisible from the way organizations operate and the results they achieve. They give solid facts supporting the business case and step-by-step guidance to make inclusion happen. Inclusion has to be more than an afterthought, more than a few questions in an employee engagement survey, more than offering people a sense of belonging, more than focusing only on single-identity marginalized groups, and more than an end in itself. Addressing the limitations of current initiatives, the book shows that an integrated strategy is needed to fully understand, measure and take action on inclusion.Drawing on their unique Inclusion IMPACT(R) approach, Maitland and Steele present a clear picture of what inclusiveness looks like, compelling case studies, and practical, immediate actions for senior leaders, middle managers and individuals to take.The book contains a whole-system strategic framework, novel measures and scorecards to demonstrate progress and the difference it makes, innovative ideas to design inclusion into the work environment, and a vision of cross-industry collaboration contributing to sustainability and to a more cohesive and caring society. Enhanced with powerful illustrations by J. Rodes Gardner, this ground-breaking book shows how to harness 'the power of everyone'. It is for all who want to create more human and successful organizations - for the leader with the formal title, and the leader inside each individual.
Specialists from different disciplines and continents to provide answers discuss organizational justice, sustainable HR, machine learning, and more, providing future roadmaps to minimise disruption during occurrences like the COVID-19-related worldwide catastrophe and the ramifications for managers and policymakers.
Supervisors are the bridge between line employees and middle/upper management. Therefore, they must effectively communicate across the organization to be responsive and thoughtful leaders. With work being more global, organizations are taking advantage of remote work, and the workforce is now more diverse and decentralized, making the workplace more dynamic and complex. However, diversity can be one of the most controversial and least understood business topics because of the issues regarding quality, leadership, and ethics (Anand & Winters, 2008). An inclusive supervisor will ensure that their direct reports are treated fairly and respectfully but never made to feel less than anyone else. They will be a critical success factor in supporting the business case for diversity, equity, inclusion, and belonging (DEI&B) as a critical strategy in a globally competitive market. This book builds on the belief that people are the most valuable resource and that everyone should be treated with dignity and respect. The authors will provide tools to self-assess intrapersonal/interpersonal communication, develop a positive work environment, and evaluate listening skills. A list of competencies to be an effective communicator will be provided. Key concepts such as cross-cultural competence, generational cohort, critical race theory, emotional intelligence, emotional contagion, social exchange theory, and interpersonal competency will be explored. This book provides strategies for building solid relationships with team members; uses positivity as a foundational practice to lead and encourage other employees; provides guidelines on how to hold employees accountable and set high expectations; presents strategies to engage, coach, and develop employees by creating a positive environment to influence attitudes and behaviors; and offers various approaches for managing time and increasing productivity.
Discover how to transform company culture by embracing the interconnectedness of business and social interests to promote an inclusive workplace. Organizational Culture offers a comprehensive roadmap for transforming company culture. Using a strategic framework for navigating change, this essential guide provides business leaders and change catalysts with a holistic strategy for building a dynamic and inclusive culture. It highlights the importance of leveraging psychological principles, interpersonal dynamics, employee interest-driven initiatives and cooperative leadership to create lasting change. Featuring case studies for practical insight into how to cultivate trust and employee engagement, Organizational Culture highlights how these steps can help align Diversity, Equity, Inclusion and Belonging (DEIB) initiatives to support culture transformation. The resulting resource breaks down the best ways organizations can start engaging in inclusive culture change.
Building an Organizational Coaching Culture is a comprehensive collection of expert pieces examining the models, methods and approaches to establish a sustainable coaching culture in organizations. The different perspectives highlight how coaching skills can be used to positively influence workforces in the areas of critical thinking, communication, creativity and collaboration, and how they can have a direct impact on performance and productivity. Contributors from a range of professional contexts include theoretical grounding and application to practice across topics including talent management, implementing coaching programs, developing leadership qualities, using positive psychology, self-evaluations, and standards and ethics. This is a great resource for both students and professionals wanting to engage more with coaching cultures.
The fast evolution of education and the expansion of internet resources necessitate increasingly advanced tools and methodologies. Enabling virtual conversations for knowledge dissemination, community development, and connection might promote an explorative strategy. Teachers, trainers, and facilitators must create compelling virtual learning. Critical questions: How can companies engage online learners? How can educators improve virtual learning? A system can undergo substantial alterations when technology is employed as a tool or function. E-learning and m-learning offer new interaction options for learners, trainers, and stakeholders. Innovative technologies can encourage new educational alternatives against conservatism. You've been waiting for Revolutionizing the Online Learning Journey: 1500 Ways to Increase Engagement. This practical guide is for instructors, instructional designers, professional trainers, consultants, and others directly involved in teaching, producing, and leading online learning. The authors' data will reveal a wealth of methods that may make virtual meetings interesting, inclusive, and inventive for all participants. This book offers several ideas and tools that may be simply integrated to keep learners engaged and make learning sessions more engaging. You'll also learn about new learning tools like virtual reality and artificial intelligence to expand your possibilities.