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This book is a must for all owners and managers who plan to open a restaurant in the future. It is a guide to staff training regarding proper service, attitude, language and knowledge.
More than 100,000 entrepreneurs rely on this book. The National Science Foundation pays hundreds of startup teams each year to follow the process outlined in the book, and it's taught at Stanford, Berkeley, Columbia and more than 100 other leading universities worldwide. Why? The Startup Owner's Manual guides you, step-by-step, as you put the Customer Development process to work. This method was created by renowned Silicon Valley startup expert Steve Blank, co-creator with Eric Ries of the "Lean Startup" movement and tested and refined by him for more than a decade. This 608-page how-to guide includes over 100 charts, graphs, and diagrams, plus 77 valuable checklists that guide you as you drive your company toward profitability. It will help you: Avoid the 9 deadly sins that destroy startups' chances for success Use the Customer Development method to bring your business idea to life Incorporate the Business Model Canvas as the organizing principle for startup hypotheses Identify your customers and determine how to "get, keep and grow" customers profitably Compute how you'll drive your startup to repeatable, scalable profits. The Startup Owners Manual was originally published by K&S Ranch Publishing Inc. and is now available from Wiley. The cover, design, and content are the same as the prior release and should not be considered a new or updated product.
As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges—what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.
Being a man in todays society is no easy task. Men are confused and worried about their role as lovers, fathers, protectors, leaders, bread winners and role models. Men rarely realize just what is expected of them and even when they do, how to respond to those expectations can often be elusive. In An Owners Manual For Men, Author Joe Nickaloff combines vast experience, insight and humor to teach you the many things you need to know to be happy, successful, respected and fulfilled - to become the best man you are capable of being. You will learn all about how to get the most out of your life and the one male machine you were given to work with, all in quick, no nonsense lessons that you will find enlightening and easy to understand. Improve Your Sex Life - Get the Most out of Your Career Understand Love, Women, Marriage and Divorce Build Character - Be A Great Leader - Create Wealth Make Good Decisions - Deal with Failure and Defeat Handle Bad News - Beat Depression - Be a Great Parent Enjoy Good Mental and Physical Health - Cope with Stress Find Real Happiness - Become An Expert Crisis Manager Understand Self-Delusion, Revenge, Guilt and Regret -and much more- Ladies, you will also find An Owners Manual For Men an invaluable guide to understanding what makes your man tick and how best to work with him to create a great life together. Hell thank you for reading it and when you are done, give it to him. There has never been a resource like this for men to turn to until now. In An Owners Manual For Men, men of all ages will find the answers to many of lifes big and little mysteries.
Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched. Eric Ries defines a startup as an organization dedicated to creating something new under conditions of extreme uncertainty. This is just as true for one person in a garage or a group of seasoned professionals in a Fortune 500 boardroom. What they have in common is a mission to penetrate that fog of uncertainty to discover a successful path to a sustainable business. The Lean Startup approach fosters companies that are both more capital efficient and that leverage human creativity more effectively. Inspired by lessons from lean manufacturing, it relies on “validated learning,” rapid scientific experimentation, as well as a number of counter-intuitive practices that shorten product development cycles, measure actual progress without resorting to vanity metrics, and learn what customers really want. It enables a company to shift directions with agility, altering plans inch by inch, minute by minute. Rather than wasting time creating elaborate business plans, The Lean Startup offers entrepreneurs—in companies of all sizes—a way to test their vision continuously, to adapt and adjust before it’s too late. Ries provides a scientific approach to creating and managing successful startups in a age when companies need to innovate more than ever.
Many managers are making a lot of money in fast food. Sooner or later you may find yourself promoted into management, if you aren't already. Regardless, I need to tell you that there are things about managing a fast food restaurant (quick service restaurant) you don't know; however, should know! That's where this book comes in handy. Immediately pick up a copy of this book and read it cover to cover. What you'll discover will astonish you. Imagine learning how to manage people better, immediately gain deep rapport and favor with the people who count, and make more money, at once. I don't know if you want in instruction manual that will hold your hand and give you the vital secrets necessary to prompt you to be one of the 'best' managers, or not. I don't know if you want to discover how to make the type of money only a few managers really know how to make. Does it matter? What really matters is you can make your life a lot easier, your income a lot more plentiful, and your job immensely more fun than it could be doing anything else. Being a fast food manager in the quick service industry may be something you fall in love with after you read this book. You see this is a special book that under promises and over delivers. You'll love how now you finally have the instruction manual to from the bottom of the food chain to the top and almost over night. If you're in fast food (or any management position) grab a copy of this book today and take these secrets to the bank.
It’s never too late. Whether you’re a new Christian or you’ve walked the road for decades, it’s never too late to find the critical truths that make life make sense. We often start out believing that common sense will be enough, that we’re prepared for the road ahead with our good values and quick thinking. It doesn’t take long to learn otherwise. A broken friendship. An obsessive career. Financial distress. Even empty success. We come back to God, searching for insight, for hope. And He provides. Nothing can replace studying the Bible. Best-selling author and pastor Charles Swindoll has spent decades studying its pages and teaching its precepts. But if sixty-six books seem overwhelming, The Owner’s Manual for Christians is the perfect starting place: a biblical summary of the major truths that anchor the Christian life. From grace to freedom, these chapters walk the reader through the keys to a life well lived?drawn from the Creator of life itself. Life is often confusing, but it does not have to be impossible. Read The Owner’s Manual for Christians and find hope for the road ahead.
An art expert takes a critical look at restaurant menus—from style and layout to content, pricing and more—to reveal the hidden influence of menu design. We’ve all ordered from a restaurant menu. But have you ever wondered to what extent the menu is ordering you? In May We Suggest, art historian and gastronome Alison Pearlman focuses her discerning eye on the humble menu to reveal a captivating tale of persuasion and profit. Studying restaurant menus through the lenses of art history, experience design and behavioral economics, Pearlman reveals how they are intended to influence our dining experiences and choices. Then she goes on a mission to find out if, when, and how a menu might sway her decisions at more than sixty restaurants across the greater Los Angeles area. What emerges is a captivating, thought-provoking study of one of the most often read but rarely analyzed narrative works around.
An integrated approach to restaurant design, incorporating front- and back-of-the-house operations Restaurant design plays a critical role in attracting and retaining customers. At the same time, design must facilitate food preparation and service. Successful Restaurant Design shows how to incorporate your understanding of the restaurant's front- and back-of-the-house operations into a design that meets the needs of the restaurant's owners, staff, and clientele. Moreover, it shows how an understanding of the restaurant's concept, market, and menu enables you to create a design that not only facilitates a seamless operation but also enhances the dining experience. This Third Edition has been thoroughly revised and updated with coverage of all the latest technological advances in restaurant operations. Specifically, the Third Edition offers: All new case solutions of restaurant design were completed within five years prior to this edition's publication. The examples illustrate a variety of architectural, decorative, and operational solutions for many restaurant types and styles of service. All in-depth interviews with restaurant design experts are new to this edition. To gain insights into how various members of the design team think, the authors interviewed a mix of designers, architects, restaurateurs, and kitchen designers. New information on sustainable restaurant design throughout the book for both front and back of the house. New insights throughout the book about how new technologies and new generations of diners are impacting both front- and back-of-the-house design. The book closes with the authors' forecast of how restaurants will change and evolve over the next decade, with tips on how designers and architects can best accommodate those changes in their designs.