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A quick, step-by-step guide to developing the practical negotiating skills that every business manager needs. The authors cover preparation, strategy development, getting started, building understanding, bargaining, and closing the deal. Managers learn effective tools for negotiating within their own groups, including organizing successful meetings and techniques for building consensus. What are the Most Common and Costly Mistakes Made by Ineffective Negotiating and How Can These Mistakes be Avoided? What are the Underlying Principles and Stages Which Govern the Negotiation Process? How Should We Manage Interpersonal Negotiations and What Are the Strategies and Tactics Used by Effective Negotiating Teams? What are the Different Approaches to Multi-Party Negotiations and Which Approach is Most Effective for Negotiating Across Cultures? The Essence of Management Series is an invaluable reference source for managers on short courses; for MBA and undergraduate students who want to get quickly to the heart of the subject; and as reference material for managers and aspiring managers wishing to improve their knowledge and skills.
From the end of the Baroque age and the death of Bach in 1750 to the rise of Hitler in 1933, Germany was transformed from a poor relation among western nations into a dominant intellectual and cultural force more influential than France, Britain, Italy, Holland, and the United States. In the early decades of the 20th century, German artists, writers, philosophers, scientists, and engineers were leading their freshly-unified country to new and undreamed of heights, and by 1933, they had won more Nobel prizes than anyone else and more than the British and Americans combined. But this genius was cut down in its prime with the rise and subsequent fall of Adolf Hitler and his fascist Third Reich-a legacy of evil that has overshadowed the nation's contributions ever since. Yet how did the Germans achieve their pre-eminence beginning in the mid-18th century? In this fascinating cultural history, Peter Watson goes back through time to explore the origins of the German genius, how it flourished and shaped our lives, and, most importantly, to reveal how it continues to shape our world. As he convincingly demonstarates, while we may hold other European cultures in higher esteem, it was German thinking-from Bach to Nietzsche to Freud-that actually shaped modern America and Britain in ways that resonate today.
No official statistics are kept for the number of hospital patients, in particular older people, who are subjected to neglect and abuse. That is, left malnourished and dehydrated, in pain, allowed to develop agonising and fatal pressure sores, not taken to the toilet, left to lie in their own bodily waste, cared for in a filthy environment and at risk of infection, ignored, allowed to fall over repeatedly, not spoken to, left naked or dressed in other patients' clothes - and discharged from hospital prematurely. This book bears witness to all these practices and more. Setting out a wealth of evidence not previously brought together, Michael Mandelstam shows beyond question that neglectful care is a systemic blight, rather than mere local blemish, within our health services. He analyses the causes and factors involved, reveals the widespread denial and lack of accountability on the part of those responsible - and spells out the political, moral, professional and legal implications of this failure to care for the most vulnerable of patients with humanity and compassion. Most important, Mandelstam points to the main obstacles to a solution - and to how they can be removed and change be accomplished. This book should be read by anyone concerned with the state of our health services, including National Health Service users, government policy makers and planners, public health practitioners and academics and researchers.
Based on talks presented in the spring of 1967 at a series of seminars offered by the Washington Journalism Center and the American University, Washington, D.C.
An “exciting and enlightening revisionist history” (Walter Isaacson, #1 New York Times bestselling author) that upends the myth of the 1950s as a decade of conformity and celebrates a few solitary, brave, and stubborn individuals who pioneered the radical gay rights, feminist, civil rights, and environmental movements, from historian James R. Gaines. An “enchanting, beautifully written book about heroes and the dark times to which they refused to surrender” (Todd Gitlin, bestselling author of The Sixties). In a series of character portraits, The Fifties invokes the accidental radicals—people motivated not by politics but by their own most intimate conflicts—who sparked movements for change in their time and our own. Among many others, we meet legal pathfinder Pauli Murray, who was tortured by both her mixed-race heritage and her “in between” sexuality. Through years of hard work and self-examination, she turned her demons into historic victories. Ruth Bader Ginsburg credited her for the argument that made sex discrimination unconstitutional, but that was only one of her gifts to the 21st-century feminism. We meet Harry Hay, who dreamed of a national gay rights movement as early as the mid-1940s, a time when the US, Soviet Union, and Nazi Germany viewed gay people as subversives and mentally ill. And in perhaps the book’s unlikeliest pairing, we hear the prophetic voices of Silent Spring’s Rachel Carson and MIT’s preeminent mathematician, Norbert Wiener, who from their very different perspectives—she is in the living world, he in the theoretical one—converged on the then-heretical idea that our mastery over the natural world carried the potential for disaster. Their legacy is the environmental movement. The Fifties is an “inspiration…[and] a reminder of the hard work and personal sacrifice that went into fighting for the constitutional rights of gay people, Blacks, and women, as well as for environmental protection” (The Washington Post). The book carries the powerful message that change begins not in mass movements and new legislation but in the lives of the decentered, often lonely individuals, who learn to fight for change in a daily struggle with themselves.