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This volume focuses on sucessful cases of innovative change in public service delivery and offers comment on initatives to continue change and further develop best practice.
This book provides a comprehensive overview of India’s public services and bureaucratic systems, and explores why widespread corruption and inefficient delivery have slowed development. It: discusses the underlying reasons for the prevailing inefficiency in public services; examines the complex linkages between ethics-based public service, India’s cultural and spiritual heritage, and its current economic development model; and outlines ways to create an ethics code and an environment that is conducive to better administration and good governance. Lucid, accessible, and meticulously researched, this will prove essential to scholars and students of public administration, governance studies and political science, particularly bureaucrats, policy-makers and civil service aspirants.
Why do some governments improve public services more effectively than others? Through the investigation of a new era of administrative reform, in which digital technologies may be used to facilitate citizens' access to the state, Jennifer Bussell's analysis provides unanticipated insights into this fundamental question. In contrast to factors such as economic development or electoral competition, this study highlights the importance of access to rents, which can dramatically shape the opportunities and threats of reform to political elites. Drawing on a sub-national analysis of twenty Indian states, a field experiment, statistical modeling, case studies, interviews of citizens, bureaucrats and politicians, and comparative data from South Africa and Brazil, Bussell shows that the extent to which politicians rely on income from petty and grand corruption is closely linked to variation in the timing, management and comprehensiveness of reforms.
This book examines when and how public bureaucracies work for disadvantaged citizens through a comparative study of primary education in rural India.
This book presents the first comprehensive review of all major government-supported health insurance schemes in India and their potential for contributing to the achievement of universal coverage in India are discussed.
This study investigates the nature of the impact of globalization on the Indian state. It takes as its point of departure the thesis, set out in the introductory essay, that globalization has resulted in the erosion of the economic and welfare roles of the state. According to the author, the shift to liberalization, the resurgence of the private sector, and the acceleration of growth rate paradoxically 'empowered' and 'enabled' the state. He argues that the examination of the quantitative data strongly points to the continued expansion of the economic and welfare roles of the state, rather than decline. Therefore, the retrenchment of the state does not have much merit. He emphasizes on the fundamental continuity in the key functions of the state. He concludes by saying that the state is lagging behind in the areas of internal security, education and health, and makes suggestions for institutional reforms.
"This book presents a vital compendium of research detailing the latest case studies, architectures, frameworks, methodologies, and research on Digital Democracy"--Provided by publisher.