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From East to West, the economies of Europe and Central Asia (ECA) are not taking full advantage of the internet to foster economic growth and job creation. The residents of Central Asia and the South Caucasus pay some of the highest prices in the world for internet connections that are slow and unreliable. In contrast, Europe enjoys some of the world’s fastest and affordable internet services. However, its firms and individuals are not fully exploiting the internet to achieve higher productivity growth as well as more and better jobs. Reaping Digital Dividends investigates the barriers that are holding back the broader adoption of the internet in ECA. The report identifies the main bottlenecks and provides policy recommendations tailored to economies at varying levels of digital development. It concludes that policies to increase internet access are necessary but not sufficient. Policies to foster competition, international trade and skills supply, as well as adapting regulations to the changing business environment and labor markets, will also be necessary. In other words, Reaping Digital Dividends not only requires better connectivity, but also complementary factors that allow governments, firms and individuals to make the most out of it.
The long-term social benefits of building an inclusive information society: a national action plan. As our social institutions migrate into cyberspace, the digitally disenfranchised face increasing hardships. What happens when—in search of quick and cheap fixes—a government office shuts down and is replaced by a public Web site? What happens when a company accepts only online job applications? Inevitably, those most in need of the services and opportunities offered are further marginalized. In Digital Nation, Tony Wilhelm shows us how to build a more inclusive information society, offering a plan that reaps the benefits offered by the new technology while avoiding the pitfalls of social exclusion. Technology, he tells us, isn't the problem—it's the use of technology that can empower or control, unite or divide; we need to recover the ideas of social justice and fairness that have been lost in the rush to make things faster and cheaper. In Wilhelm's vision of an inclusive digital nation, everyone can take advantage of the new technology. With everyone part of the information society, we can revolutionize the way we educate our citizens, deliver healthcare, and engage in productive work. The result will be increased efficiency and productivity that will lead to long-term savings of billions of dollars and an enhanced quality of life as technology expands choice and opportunity. We can begin to bring this about by expanding access to computers and making it easier to acquire digital literacy skills. To do nothing—to turn a blind eye to the promise of an inclusive technology—would cost us socially and economically. Digital Nation's call for action sets the terms for a new debate on bridging the digital divide.
Digital technologies are spreading rapidly, but digital dividends--the broader benefits of faster growth, more jobs, and better services--are not. If more than 40 percent of adults in East Africa pay their utility bills using a mobile phone, why can’t others around the world do the same? If 8 million entrepreneurs in China--one third of them women--can use an e-commerce platform to export goods to 120 countries, why can’t entrepreneurs elsewhere achieve the same global reach? And if India can provide unique digital identification to 1 billion people in five years, and thereby reduce corruption by billions of dollars, why can’t other countries replicate its success? Indeed, what’s holding back countries from realizing the profound and transformational effects that digital technologies are supposed to deliver? Two main reasons. First, nearly 60 percent of the world’s population are still offline and can’t participate in the digital economy in any meaningful way. Second, and more important, the benefits of digital technologies can be offset by growing risks. Startups can disrupt incumbents, but not when vested interests and regulatory uncertainty obstruct competition and the entry of new firms. Employment opportunities may be greater, but not when the labor market is polarized. The internet can be a platform for universal empowerment, but not when it becomes a tool for state control and elite capture. The World Development Report 2016 shows that while the digital revolution has forged ahead, its 'analog complements'--the regulations that promote entry and competition, the skills that enable workers to access and then leverage the new economy, and the institutions that are accountable to citizens--have not kept pace. And when these analog complements to digital investments are absent, the development impact can be disappointing. What, then, should countries do? They should formulate digital development strategies that are much broader than current information and communication technology (ICT) strategies. They should create a policy and institutional environment for technology that fosters the greatest benefits. In short, they need to build a strong analog foundation to deliver digital dividends to everyone, everywhere.
One of the realities characterizing the globe is the exclusion of marginalized communities in digital transformation. Their exclusion has resulted in a lack of participation in the digital space, which has catastrophic consequences on the digital economy. To promote digital inclusiveness in marginalized communities, there is a need to deconstruct the illusion that digital transformation is an urban phenomenon. Digital Transformation for Promoting Inclusiveness in Marginalized Communities discusses how digital transformation can be utilized to promote inclusiveness in marginalized communities by exploring opportunities and challenges and determining change mechanisms required to enhance digital transformation in marginalized communities. Covering a range of topics such as augmented reality and remote communities, this reference work is ideal for government employees, technologists, policymakers, industry professionals, researchers, scholars, academicians, instructors, and students.
How could the GovTech improve budget processes and execution efficiency? Could the GovTech strengthen redistributive function of public expenditure? Based on an event-study method, this paper finds that the introduction of digital budget payments and e-procurement could significantly enhance budget transparency and help expand the coverage of social assistance to reach the most vulnerable population. Exploiting staggered adoption of digital budget payments, a synthetic control regression identifies meaningful increase in pre-tax income shares among the bottom 50th percentile and female workers, especially for emerging market and developing countries, with effects materializing gradually over 10-year period. The paper delves into the potential mechanism driving these equity benefits, highlighting the reduction in business informality as a primary channel. However, the paper emphasizes that the mere adoption of GovTech strategies or digital technologies is insufficient to unlock its full potential. The outcomes are intricately linked to supporting policies, regulations, organizational and system integration, and robust digital connectivity. The paper underscores that inter-agency coordination facilitated by a dedicated GovTech institution emerges as a critical factor for reaping both efficiency and equity gains from GovTech initiatives.
The long-term social benefits of building an inclusive information society: a national action plan.
When digital content and technologies are designed in a way that is inaccessible for persons with disabilities, they are locked out of commerce, education, employment, and access to government information. In developing areas of the world, as new technical infrastructures are being built, it is especially important to ensure that accessibility is a key design goal. Unfortunately, nearly all research on Information and Communication Technology (ICT) accessibility and innovation for persons with disabilities-whether from the legal, technical, or development fields-has focused on developed countries, with very little being written about developing world initiatives. Accessible Technology and the Developing World aims to change this, by bringing increased attention to ICT accessibility in developing areas. This book brings together a unique combination of contributors with diverse disciplinary backgrounds, including authors from well-known non-governmental organizations, significant United Nations entities, and universities in both the developing and developed world. Together, they present a unique and much needed review of this critical and growing area of work, and primarily address three core themes - the lack of attention given to innovations taking place in the developing world, the need to ensure that infrastructures in the Global South do not present barriers to people with disabilities, and the need to exercise caution when applying techniques from the Global North to the Global South that won't transfer effectively. This book will be of use to researchers in the fields of civil rights, development studies, disability rights, disability studies, human-computer interaction and accessibility, human rights, international law, political science, and universal design.
In this important book, Michael Crandall and Karen E. Fisher and a dozen contributors have made Digital Inclusion their rallying cry. They provide a framework for thinking about the effects of community technology on digital inclusion and present concrete examples of the impact successful community technology providers have had on individual users, communities, and society as a whole.