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Our civilization is at crossroads. It is brightened by unprecedented technological advances and blighted by murderous strife and unsustainable development. The book argues that the way forward is through management excellence of the key institutions of society: enterprises, not-for-profits, communities, other civil society institutions, organs of the state and so forth. The book explains, with the help of numerous live examples and research findings, what management excellence means for each of these institutional forms, and how it can be harnessed to lift the quality of civilization – towards widespread humaneness, creativity and performance excellence.
Presents roadmap to implementing next level supply management practices and strategies. This title outlines the critical success factors for leading your company to the next level in procurement practices and performance and provides a transformation model to improve bottom-line results.
Using the "compass of the intelligences", a unique device developed by the authors, Change Management Excellence shows the reader how to lead and navigate change by employing business, political, spiritual and emotional intelligence.
Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. It spells out the roles of key individuals on the management team—including those from sales and marketing, human resources, purchasing/supply chain, information technology, finance, and engineering. Maintaining a focus on the big picture, this book explains what value streams are and how to use them to structure your business so that all stakeholders are aligned with what matters most. It reduces constraint management to its most practical terms and lays out a sound approach to accounting that enables everyone to spend money where it adds value and stop spending where it doesn’t. Drive your management team with dedicated allegience to the concept of value enhancement Propel your organization to higher performance through the employment of Lean culture and decision-making principles Enact management structures needed to put new ways of thinking into play Focus on the bottom line with the right performance metrics Written by respected authorities with extensive experience helping leading organizations achieve Lean transformation, the text includes case studies from high-profile organizations recognized for operational excellence. Addressing human resources management practices, it explains how to manage the day-to-day operations and pricing factory capabilities for the greatest possible profits. It also discusses the ongoing process of strategic planning to help you move away from annual goal setting, toward a dynamic process of engaging the entire company in the effort to provide your customers with an improved sense of value.
This book explores what it means to be project-driven by incorporating responses from 26 of those companies - the firms Kerzner recognizes as achieving or nearing excellence in six crucial categories: training and education, behavior, process integration, culture, informal management, and management support.
The authors provide the definitive standard for successfully and efficiently dealing with managerial situations and dilemmas.
Provides the reader with a concise yet informative description of all the various forms of maintenance. Highlights the important elements of each of the various forms of maintenance and how to go about organizing those elements in his plant or facility. Offers the reader with the tools needed to integrate initiatives leading to improved reliability with each kind of maintenance. Provides the reader with tools needed to enhance effectiveness and efficiency in each kind of maintenance. Gives both new and more experienced plant and shop personnel with a tool they can use to develop a consistent understanding of maintenance excellence so they can identify common goals and consistent objectives. Includes forms and formats that can be used for the following: Job Delay Survey, Accountability-Responsibility Matrix, Role Description, Project Control Document, and Work Scoping Form. This book provides an introduction to the concept of "excellence" in the several forms of maintenance used during the life of any system or facility. Unlike most books that tend to focus on just one of the areas of maintenance, this book looks at all the distinct forms of maintenance including: Routine Maintenance, Turnaround Maintenance, Program Maintenance, Project (Maintenance) Management, Reliability in Maintenance, Predictive and Preventive Maintenance, and Precision Maintenance. Rather than simply focusing on "how to get the work done", this concise resource focuses on Maintenance Excellence and meeting its objectives more effectively and more efficiently. Uniquely designed for busy people who want and need to learn more about maintenance excellence but have a limited amount of time to do so, each chapter is designed to provide a stand-alone learning opportunity for individuals who have an opportunity to pick the book up over lunch or whenever the opportunity arises. Additionally, it emphasizes the part that effective and efficient maintenance plays in achieving good reliability so it provides an excellent companion for The Little Black Book of Reliability Management which was designed to be used in the same manner. This set of books is intended to provide the young professionals working in this area with a quick introduction to all the subjects they will need to learn. It is also intended for more senior managers and executives who are not experts in either maintenance or reliability, but need to be conversant with its elements.
The book consists of 11 chapters. Chapter 1 consists of introduction. Chapter 2 consists of 'Towards Understanding 'MBO' and include: Introduction; What Is 'MBO'? Concepts Of 'MBO'; Unique Features And Advantages Of 'MBO'; Levels And Domains Of MBO; Practical Consideration Of MBO; Limitations Of MBO; Arguments Against MBO; Concluding Remarks. Chapter 3 consists of 'Towards Understanding 'MBO' Process' and include: Introduction; Peter Drucker's Five-Step Process For 'MBO'; and Essential Elements Of 'MBO' Model. Chapter 4 consists of 'Theory, Principles And Process For Goals Setting' and include: Introduction; Developments In Goal Setting Theory; Deriving Goal Setting Using Temporal Motivation Theory; Limitations Of Goal Setting Theory; Selection Of Objectives; Selection Of Objectives; Guidelines For Developing Goals/Objectives; Goal Setting In Business; Relationship Of Goal-Performance; Relationship Of Employee Motivation With Goal Setting; Impact Of Feedback On Goal Setting; and Goal Setting Process. Chapter 5 consists of 'Development of Organizational Goals and Objectives' and include: Introduction; Management Objectives; Performance Objectives; and Concluding Remarks.Chapter 6 consists of 'Performance Appraisal And Feedback' and include: Introduction; Verifiable Measures; Result-Oriented Performance; Self-Control; Performance Feedback; and Continuous Feedback. Chapter 7 consists of 'Evolution Of MBO: From MBO To Balanced Scorecard' and include: Introduction; Timeline Of Evolution Of Management By Objectives; Fifty (50) Years Appraisal Of MBO; and Concluding Remarks. Chapter 8 consists of 'Other Management Systems Closely Related To MBO' and include: Management By Participation (MBP); Management By Feedback (MBF); Management By Walking Around (MBWA); Theory Z; and Management By Exception (MBE). Chapter 9 consists of 'MBO And Strategic Management' and include: Introduction; Management By Objectives (MBO) As A Management Tool; and Concluding Remarks. Chapter 10 consists of 'Some Road Blocks Encountered In 'MBO' System'. Chapter 11 consists of Summary and Conclusion. The book is supported with bibliography.