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This book systematically addresses the quantification of quality aspects of multimodal interactive systems. The conceptual structure is based on a schematic view on human-computer interaction where the user interacts with the system and perceives it via input and output interfaces. Thus, aspects of multimodal interaction are analyzed first, followed by a discussion of the evaluation of output and input and concluding with a view on the evaluation of a complete system.
This book presents (1) an exhaustive and empirically validated taxonomy of quality aspects of multimodal interaction as well as respective measurement methods, (2) a validated questionnaire specifically tailored to the evaluation of multimodal systems and covering most of the taxonomy‘s quality aspects, (3) insights on how the quality perceptions of multimodal systems relate to the quality perceptions of its individual components, (4) a set of empirically tested factors which influence modality choice, and (5) models regarding the relationship of the perceived quality of a modality and the actual usage of a modality.
The book discusses subjective ratings of quality and preference of unknown voices and dialog partners – their likability, for example. Human natural and artificial voices are studied in passive listening and interactive scenarios. In this book, the background, state of research, and contributions to the assessment and prediction of talker quality that is constituted in voice perception and in dialog are presented. Starting from theories and empirical findings from human interaction, major results and approaches are transferred to the domain of human-computer interaction (HCI). The main objective of this book is to contribute to the evaluation of spoken interaction in humans and between humans and computers, and in particular to the quality subsequently attributed to the speaking system or person based on the listening and interactive experience. Provides a comprehensive overview of research in evaluation of speakers and dialog partners; Presents recent results on the relevance of a first passive and interactive impression; Includes human and HCI evaluation results from a communicative perspective.
This book describes an extension of the user behaviour simulation (UBS) of an existing tool for automatic usability evaluation (AUE). This extension is based upon a user study with a smart home system. It uses technical-sociological methods for the execution of the study and the analysis of the collected data. A comparison of the resulting UBS with former UBSs, as well as the empirical data, shows that the new simulation approach outperforms the former simulation. The improvement affects the prediction of dialogue metrics that are related to dialogue efficiency and dialogue effectiveness. Furthermore, the book describes a parameter-based data model, as well as a related framework. Both are used to uniformly describe multimodal human-computer interactions and to provide such descriptions for usability evaluations. Finally, the book proposes a new two-stage method for the evaluation of UBSs. The method is based on the computation of a distance measures between two dialogue corpora and the pair-wise comparison of distances among several dialogue corpora.
This book investigates the functional adequacy as well as the affective impression made by feedback messages on mobile devices. It presents an easily adoptable experimental setup to examine context effects on various feedback messages and applies it to auditory, tactile and auditory-tactile feedback messages. This approach provides insights into the relationship between the affective impression and functional applicability of these messages as well as an understanding of the influence of unimodal components on the perception of multimodal feedback messages. The developed paradigm can also be extended to investigate other aspects of context and used to investigate feedback messages in modalities other than those presented. The book uses questionnaires implemented on a Smartphone, which can easily be adopted for field studies to broaden the scope even wider. Finally, the book offers guidelines for the design of system feedback.
This book summarizes the main problems posed by the design of a man–machine dialogue system and offers ideas on how to continue along the path towards efficient, realistic and fluid communication between humans and machines. A culmination of ten years of research, it is based on the author's development, investigation and experimentation covering a multitude of fields, including artificial intelligence, automated language processing, man–machine interfaces and notably multimodal or multimedia interfaces.
This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.
Describes technological methods and tools for objective and quantitative assessment of QoL Appraises technology-enabled methods for incorporating QoL measurements in medicine Highlights the success factors for adoption and scaling of technology-enabled methods This open access book presents the rise of technology-enabled methods and tools for objective, quantitative assessment of Quality of Life (QoL), while following the WHOQOL model. It is an in-depth resource describing and examining state-of-the-art, minimally obtrusive, ubiquitous technologies. Highlighting the required factors for adoption and scaling of technology-enabled methods and tools for QoL assessment, it also describes how these technologies can be leveraged for behavior change, disease prevention, health management and long-term QoL enhancement in populations at large. Quantifying Quality of Life: Incorporating Daily Life into Medicine fills a gap in the field of QoL by providing assessment methods, techniques and tools. These assessments differ from the current methods that are now mostly infrequent, subjective, qualitative, memory-based, context-poor and sparse. Therefore, it is an ideal resource for physicians, physicians in training, software and hardware developers, computer scientists, data scientists, behavioural scientists, entrepreneurs, healthcare leaders and administrators who are seeking an up-to-date resource on this subject.
Der Begriff der Qualität und der Gebrauchstauglichkeit hat in der Informations- und Kommunikationstechnik sowie der Informatik eine herausragende Bedeutung. Der Autor führt in diese Thematik ein, indem er zunächst die Fachbegriffe und die Grundlagen der Psychophysik und Psychometrie erläutert. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit wird anhand von Beispielen veranschaulicht, u. a. für Sprach- und multimodale Dialogsysteme.
To create truly effective human-centric ambient intelligence systems both engineering and computing methods are needed. This is the first book to bridge data processing and intelligent reasoning methods for the creation of human-centered ambient intelligence systems. Interdisciplinary in nature, the book covers topics such as multi-modal interfaces, human-computer interaction, smart environments and pervasive computing, addressing principles, paradigms, methods and applications. This book will be an ideal reference for university researchers, R&D engineers, computer engineers, and graduate students working in signal, speech and video processing, multi-modal interfaces, human-computer interaction and applications of ambient intelligence. Hamid Aghajan is a Professor of Electrical Engineering (consulting) at Stanford University, USA. His research is on user-centric vision applications in smart homes, assisted living / well being, smart meetings, and avatar-based social interactions. He is Editor-in-Chief of "Journal of Ambient Intelligence and Smart Environments", has chaired ACM/IEEE ICDSC 2008, and organized workshops/sessions/tutorials at ECCV, ACM MM, FG, ECAI, ICASSP, CVPR. Juan Carlos Augusto is a Lecturer at the University of Ulster, UK. He is conducting research on Smart Homes and Classrooms. He has given tutorials at IJCAI'07 and AAAI'08. He is Editor-in-Chief of the Book Series on "Ambient Intelligence and Smart Environments" and the "Journal of Ambient Intelligence and Smart Environments". He has co-Chaired ICOST'06, AITAmI'06/07/08, and is Workshops Chair for IE'09. Ramón López-Cózar Delgado is a Professor at the Faculty of Computer Science and Telecommunications of the University of Granada, Spain. His research interests include speech recognition and understanding, dialogue management and Ambient Intelligence. He is a member of ISCA (International Speech Communication Association), SEPLN (Spanish Society on Natural Language Processing) and AIPO (Spanish Society on HCI). - Integrates engineering and computing methods that are essential for designing and implementing highly effective ambient intelligence systems - Contains contributions from the world's leading experts in academia and industry - Gives a complete overview of the principles, paradigms and applications of human-centric ambient intelligence systems