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"Quality planning has been a fundamental industrial practice for several decades, yet there are few comprehensive quality planning textbooks dedicated to the understanding of this subject at the undergraduate and graduate levels. In the quality field, professionals often consider Toyota as a role model for best practices. While one can learn Toyota quality for its principles, its specific practices are not necessarily applicable for every situation. In The Toyota Way to Service Excellence, Dr. Liker and Ross stated, "the Toyota Way training was designed to teach principles rather than specific methodology" (p.32). Similarly, this book focuses on the fundamental principles of quality planning, and extrapolates on their applications in various industries throughout each chapter. For current and future quality professionals, you can start learning these principles, with supporting application examples in this book, and later apply them towards your unique applications. Like one of my students said, "What I enjoyed most about this course was taking the information learned in this course and being able to utilize it within the industry that I currently work in.""--
QUALITY PLANNING AND ASSURANCE Discover the most crucial aspects of quality systems planning critical to manufacturing and service success In Quality Planning and Assurance: Principles, Approaches, and Methods for Product and Service Development, accomplished engineer Dr. Herman Tang delivers an incisive presentation of the principles of quality systems planning. The book begins with an introduction to the meaning of the word “quality” before moving on to review the principles of quality strategy and policy management. The author then offers a detailed discussion of customer needs and the corresponding quality planning tasks in design phases, as well as a treatment of the design processes necessary to ensure product or service quality. Readers will enjoy explorations of advanced topics related to proactive approaches to quality management, like failure modes and effects analysis (FMEA). They???ll discover discussions of issues like supplier quality management and the key processes associated with quality planning and execution. The book also includes: A thorough introduction to quality planning, including definitions, discussions of quality system, and an overview of the planning process A comprehensive exploration of strategic planning development, including strategic management, risk management and analysis, and pull and push strategies Practical discussions of customer-centric planning, including customer-oriented design, quality function deployment, and affective engineering In-depth examinations of quality assurance by design, including the design review process, design verification and validation, and concurrent engineering Perfect for senior undergraduate and graduate students in technology and management programs, Quality Planning and Assurance will also earn a place in the libraries of managers and technical specialists in a wide range of fields, including quality management.
QUALITY PLANNING AND ASSURANCE Discover the most crucial aspects of quality systems planning critical to manufacturing and service success In Quality Planning and Assurance: Principles, Approaches, and Methods for Product and Service Development, accomplished engineer Dr. Herman Tang delivers an incisive presentation of the principles of quality systems planning. The book begins with an introduction to the meaning of the word “quality” before moving on to review the principles of quality strategy and policy management. The author then offers a detailed discussion of customer needs and the corresponding quality planning tasks in design phases, as well as a treatment of the design processes necessary to ensure product or service quality. Readers will enjoy explorations of advanced topics related to proactive approaches to quality management, like failure modes and effects analysis (FMEA). They???ll discover discussions of issues like supplier quality management and the key processes associated with quality planning and execution. The book also includes: A thorough introduction to quality planning, including definitions, discussions of quality system, and an overview of the planning process A comprehensive exploration of strategic planning development, including strategic management, risk management and analysis, and pull and push strategies Practical discussions of customer-centric planning, including customer-oriented design, quality function deployment, and affective engineering In-depth examinations of quality assurance by design, including the design review process, design verification and validation, and concurrent engineering Perfect for senior undergraduate and graduate students in technology and management programs, Quality Planning and Assurance will also earn a place in the libraries of managers and technical specialists in a wide range of fields, including quality management.
Diversified examples illustrate applications in both the manufacturing and service sectors."--BOOK JACKET.
Research Paper (postgraduate) from the year 2012 in the subject Computer Science - General, Unisel - Universiti Selangor, Malaysia (Faculty of Computer Science and Information Technology), language: English, abstract: Software Quality Planning is one of the primary processes in Project Quality Management among Quality Assurance and Quality Control. It is an essential practice to deliver a defect free or non-critical bug application that meets client’s expectation. The purpose of this research was to find out quality planning failure factors in IT projects. Another aim was to determine, a proper quality planning standard framework that should be implemented in Information Technology (IT) projects. This study examined the earlier researches in quality management and project management areas to identify the failure reasons and critical quality planning dimensions that should be followed in IT projects. Research discovered that there were total 21 vital dimensions plus an additional dimension was introduced in this study. As a conclusion, it is important to have all this elements as a standard in each IT projects to overcome or reduce the number of failures.
In any engineering field (including manufacturing, construction, transportation, aerospace, food and agriculture, oil and gas, etc.), ensuring product quality is fundamental to achieving success. Quality assurance (QA) and quality control (QC) are integral components of managing quality. According to the American Society for Quality (ASQ), QA is defined as the part of quality management that focuses on instilling confidence in meeting quality requirements, while QC is concerned with fulfilling those requirements. QA instills confidence internally within the engineering organization’s management and externally with customers, government agencies, regulators, certifiers, and other stakeholders. QA primarily examines how processes are carried out or how products are made, while QC concentrates on product inspection. When QA and QC collaborate effectively, organizational efficiency is enhanced, resulting in superior products. Quality Control and Quality Assurance - Techniques and Applications explores various aspects of quality, including quality planning, QC, QA, and quality enhancement. It covers topics related to QA such as total quality management (TQM), failure testing, process and product quality assurance (PPQA), and statistical process control (SPC). QC includes chapters describing process control, control charts, acceptance sampling, and product quality assessment. For meaningful and easy traceability, the chapters are divided into four sections: “Basics of QA/QC”; “Applications of QA/QC in Industry”; “Applications of QA/QC in Healthcare”; and “Applications of QA/QC in Education”. Covering the latest practices, techniques, and applications in QC and QA, this book is a valuable resource for engineering and business students, practicing engineers, engineering managers, and third-party agencies.
From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.
Records (documents), Quality assurance systems, Planning, Quality, Management techniques, Identification methods, Production management, Quality control, Plans, Inspection, Process charts, Management