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The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge that will help with: understanding the full concept of the service catalog understanding the scope of the service catalog building an appropriate service catalog for your organization identifying the true value that the service catalog can deliver to your organization understanding services and the value that they provide to your organization and customers managing the service catalog In addition, a complete service catalog schematic is provided and the service portfolio pyramid, which is unique to this book, is introduced showing how all the pieces of the puzzle fit together. Widely researched and reviewed by some of the world s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts.
BUILD YOUR CYBERSECURITY PROGRAM WITH THIS COMPLETELY UPDATED GUIDE Security practitioners now have a comprehensive blueprint to build their cybersecurity programs. Building an Effective Cybersecurity Program (2nd Edition) instructs security architects, security managers, and security engineers how to properly construct effective cybersecurity programs using contemporary architectures, frameworks, and models. This comprehensive book is the result of the author’s professional experience and involvement in designing and deploying hundreds of cybersecurity programs. The extensive content includes: Recommended design approaches, Program structure, Cybersecurity technologies, Governance Policies, Vulnerability, Threat and intelligence capabilities, Risk management, Defense-in-depth, DevSecOps, Service management, ...and much more! The book is presented as a practical roadmap detailing each step required for you to build your effective cybersecurity program. It also provides many design templates to assist in program builds and all chapters include self-study questions to gauge your progress. With this new 2nd edition of this handbook, you can move forward confidently, trusting that Schreider is recommending the best components of a cybersecurity program for you. In addition, the book provides hundreds of citations and references allow you to dig deeper as you explore specific topics relevant to your organization or your studies. Whether you are a new manager or current manager involved in your organization’s cybersecurity program, this book will answer many questions you have on what is involved in building a program. You will be able to get up to speed quickly on program development practices and have a roadmap to follow in building or improving your organization’s cybersecurity program. If you are new to cybersecurity in the short period of time it will take you to read this book, you can be the smartest person in the room grasping the complexities of your organization’s cybersecurity program. If you are a manager already involved in your organization’s cybersecurity program, you have much to gain from reading this book. This book will become your go to field manual guiding or affirming your program decisions.
The broad scope of Cloud Computing is creating a technology, business, sociolo- cal, and economic renaissance. It delivers the promise of making services available quickly with rather little effort. Cloud Computing allows almost anyone, anywhere, at anytime to interact with these service offerings. Cloud Computing creates a unique opportunity for its users that allows anyone with an idea to have a chance to deliver it to a mass market base. As Cloud Computing continues to evolve and penetrate different industries, it is inevitable that the scope and definition of Cloud Computing becomes very subjective, based on providers’ and customers’ persp- tive of applications. For instance, Information Technology (IT) professionals p- ceive a Cloud as an unlimited, on-demand, flexible computing fabric that is always available to support their needs. Cloud users experience Cloud services as virtual, off-premise applications provided by Cloud service providers. To an end user, a p- vider offering a set of services or applications in the Cloud can manage these off- ings remotely. Despite these discrepancies, there is a general consensus that Cloud Computing includes technology that uses the Internet and collaborated servers to integrate data, applications, and computing resources. With proper Cloud access, such technology allows consumers and businesses to access their personal files on any computer without having to install special tools. Cloud Computing facilitates efficient operations and management of comp- ing technologies by federating storage, memory, processing, and bandwidth.
In depth informative guide to implement and use AWS security services effectively. About This Book Learn to secure your network, infrastructure, data and applications in AWS cloud Log, monitor and audit your AWS resources for continuous security and continuous compliance in AWS cloud Use AWS managed security services to automate security. Focus on increasing your business rather than being diverged onto security risks and issues with AWS security. Delve deep into various aspects such as the security model, compliance, access management and much more to build and maintain a secure environment. Who This Book Is For This book is for all IT professionals, system administrators and security analysts, solution architects and Chief Information Security Officers who are responsible for securing workloads in AWS for their organizations. It is helpful for all Solutions Architects who want to design and implement secure architecture on AWS by the following security by design principle. This book is helpful for personnel in Auditors and Project Management role to understand how they can audit AWS workloads and how they can manage security in AWS respectively. If you are learning AWS or championing AWS adoption in your organization, you should read this book to build security in all your workloads. You will benefit from knowing about security footprint of all major AWS services for multiple domains, use cases, and scenarios. What You Will Learn Learn about AWS Identity Management and Access control Gain knowledge to create and secure your private network in AWS Understand and secure your infrastructure in AWS Understand monitoring, logging and auditing in AWS Ensure Data Security in AWS Learn to secure your applications in AWS Explore AWS Security best practices In Detail Mastering AWS Security starts with a deep dive into the fundamentals of the shared security responsibility model. This book tells you how you can enable continuous security, continuous auditing, and continuous compliance by automating your security in AWS with the tools, services, and features it provides. Moving on, you will learn about access control in AWS for all resources. You will also learn about the security of your network, servers, data and applications in the AWS cloud using native AWS security services. By the end of this book, you will understand the complete AWS Security landscape, covering all aspects of end - to -end software and hardware security along with logging, auditing, and compliance of your entire IT environment in the AWS cloud. Lastly, the book will wrap up with AWS best practices for security. Style and approach The book will take a practical approach delving into different aspects of AWS security to help you become a master of it. It will focus on using native AWS security features and managed AWS services to help you achieve continuous security and continuous compliance.