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This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed information on how to implement this one in organizations. This book will be of interest to behavioral science researchers and professionals who wish to learn more about the practical methods of measuring and improving organizational productivity.
This synthesis will be of interest to transit agency staff responsible for vehicle maintenance and planning at their agencies. Staff can use this report to learn from the experiences of other agencies, as well as to compare their experiences with those of other agencies. It documents and summarizes transit agency experiences, using various maintenance productivity improvements and programming. The report summarizes the experiences of agencies that vary in size, union affiliation, and operating conditions. It provides descriptions of successful programs and creative modifications to existing programs.