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This book attempts to synthesize what is known about information systems (IS) outsourcing by dividing the subject into six interrelated parts. It contains an excellent collection of high-quality articles on information systems outsourcing and examples of successful outsourcing in organizations through empirical surveys and case studies. It also offers new insights into hot topics such as information technology offshoring.
Investments in IT are growing extensively and business managers worry about the fact that the benefits of IT investments might not be as high as expected. Information Systems Evaluation Management discusses this issue among others, through its presentation of the most current research in the field of IS evaluation.
The evaluation of IT and its business value are the subject of many academic and business discussions. Investments in IT are growing extensively, and business managers worry about the fact that the benefits might not be as high as expected. This phenomenon is often called the IT investment paradox or the IT Black Hole: large sums are invested in IT that seem to be swallowed by a large black hole without rendering many returns. How to measure the benefits of IT is the concern of this book titled Information Technology Evaluation Methods and Management. The different IT evaluation approaches and methods are discussed and illustrated with cases: traditional financial evaluations such as the return on investment, information economics and the recently introduced IT Balanced Scorecard. The latter approach is proposed as an ideal mechanism to support the IT/business alignment process and its related IT governance process. Among some of the topics included in this book are: software measurement; ERP project evaluation; strategic electronic commerce evaluation.
It would seem that business investment in information technology (IT) is at root no different from business investment in anything else. After a careful consideration of the costs of the investment and its anticipated benefits, a decision is made as to whether the benefits of the investment outstrip the costs and by how much. If the benefits are competitive with other investment alternatives (say, a major marketing campaign), then the business will commit financial resources to the IT proposal. Otherwise it won't. This decision making process is at the heart of capital budgeting. Senior executives have been making IT investment decisions for well over three decades. So why is the measurement of IT investment payoff so difficult and controversial? Why do we need a book dealing with contemporary approaches to measuring IT investment payoff? Why have earlier approaches to measuring IT investment payoff proven unsatisfactory? In what respects have earlier approaches fallen short? Do we need to scrap earlier approaches entirely or can we find important improvements to these approaches such that they can be newly applied to effectively measure IT investment payoff in ways that are convincing to senior management? This book will help you to find improvements in existing methods for measuring IT investment payoff as well as to find new, innovative methods for addressing the value of emerging IT.0000 ø0.
Due to tremendous shifts in the business environment of contemporary organizations following the COVID-19 pandemic, there is a need to redefine the role and importance of information technology (IT) support, which is essential for ensuring an organization’s survival. Current models are no longer valid, as in the new turbulent and digitalized environment, the need for IT support is more crucial and indispensable than ever. This book proposes a new model explaining the factors inf luencing the efficiency of adaptable IT support in contemporary organizations, including those operating normally and during crises. The author demonstrates how organizations benefit from IT support, not only by enabling higher performance but also by facilitating organizational continuity, reliability, and even survival during various stages of crisis. The proposed model provides a basis for theory development in the field of organizational continuity and reliability, offering a new body of knowledge related to the factors boosting organizational performance gained from IT support and enabling organizational survival. This book will provide valuable findings for scholars performing research in the field of IT use in organizations, IT management, crisis management, and organizational reliability.
This book is a result of the ISD'99, Eight International Conference on Infonnation Systems Development-Methods and Tools, Theory, and Practice held August 11-13, 1999 in Boise, Idaho, USA. The purpose of this conference was to address the issues facing academia and industry when specifying, developing, managing, and improving infonnation systems. ISD'99 consisted not only of the technical program represented in these Proceedings, but also of plenary sessions on product support and content management systems for the Internet environment, workshop on a new paradigm for successful acquisition of infonnation systems, and a panel discussion on current pedagogical issues in systems analysis and design. The selection of papers for ISD'99 was carried out by the International Program Committee. Papers presented during the conference and printed in this volume have been selected from submissions after fonnal double-blind reviewing process and have been revised by their authors based on the recommendations of reviewers. Papers were judged according to their originality, relevance, and presentation quality. All papers were judged purely on their own merits, independently of other submissions. We would like to thank the authors of papers accepted for ISD'99 who all made gallant efforts to provide us with electronic copies of their manuscripts confonning to common guidelines. We thank them for thoughtfully responding to reviewers comments and carefully preparing their final contributions. We thank Daryl Jones, provost of Boise State University and William Lathen, dean, College of Business and Economics, for their support and encouragement.
As information resource management becomes increasingly dependent on emerging technologies to combat its challenges and decipher its effective strategies, the demand builds for a critical mass of research in this area. Innovative Technologies for Information Resource Management brings together compelling content related to the continually emerging technologies in areas of information systems such as Web services, electronic commerce, distance learning, healthcare, business process management, and software development. Focusing on the implications innovative technologies have on the managerial and organizational aspects of information resource management, this book provides academcians and practitioners with a requisite and enlightening reference source.
The motivation for this book is to provide, in a concise format, account of the explorations and integration of the lessons learned from experimental decision support system implementation. This book considers the various aspects of developing decision support systems in a way which is accessible to the full range of participants in the process.